Our salesman was Christopher Santiago, I made him aware that I had a limited amount of time because I had to go to work. He expedited everything and got us in and out in no time. He was professional and courteous and made us feel like we were family! I will definitely be returning!
Chuck helped us not only find the truck we were looking for, but was courteous, friendly and, most importantly, didn't try to talk us into getting a car or van we didn't want. We got a call and an email to check up and see how everything was going, but they didn't go overboard with it. Overall it was a great experience.
Robert Valdez is one of the best salesmen at Ron Carter. He makes the of buying a vehicle pleasurable. As long as Robert is there, Ron Carter and Robert Valdez will be my dealership and salesman. Thanks to both.
Lori was so great. She helped me out so much! I wouldn???t have my Nissan Maxima if it wasn???t for her and the great team at Texas Auto! Will be looking forward to building my credit and purchasing in the future with them!
Loved my 2nd experience at Ron Carter Alvin! This will be my 2nd vehicle in 3 months and both times treated with respect by Jon M. He listened and delivered everything I asked for. Everyone I dealt with today, from Jon to Finance, were professional and gave us an incredible deal! I recommend this dealership to all of you savvy women out there!
Robert is a quiet man being that he is not pushy to seal the deal. He gave me all the info i needed in order to make the best decision for my budget and woked it through to management. I have a Ford Edge i love and am excited i was finally able to get an SUV. Initially I Leased thru him and then purchased the vehicle at lease end. Ive had the Edge 3 yrs so far and not a hint of trouble. I so bery much love driving it plan to keep this for another 10-12 Yrs atleast. Thank you Robert and your finance team.
Kelly Redmond was the best sales woman I have ever personally experienced. She was not pushy at all and was willing to test drive every single car until i found the perfect one for me. She is very family friendly and made sure my 1 year old was just as happy as we were!
I have an Outback hat I service here and have been quite satisfied with... for this reason I decided to bring my BMW in also. I received the same great service. Changed the oil, checked my air filter and fluids too. They also added air to my tires which I hadn't noticed needed it. Thanks again for taking care of me and your suggestions. Good to know there's a place I can trust with all my vehicles.... not just my Subaru.
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
Awesome car buying experience with no run around ! Very straight forward easy experience. They do not pressure you or give you the run around at all. The customer service is beyond FANTASTIC! My salesman Mike was truly helpful & prompt on the the whole deal. Will definitely be referring family and friends & continue buying from CarMax (especially this particular location) !
We had an absolutely awesome experience buying a car from Kim Woodburn. I cannot say enough about her honesty and professionalism. This is where we will go to buy a car in the future and recommend to anyone who cares to buy a car from a qualified professional. Great job and thank you Kim !
Had 8am appt for 5000 mile service took 3 1/2 hrs appt time meant nothing trk sat in the driveway for 2 hrs
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