I was very happy with the service Dept , always great to deal with . I’m not happy with the format of survey . Too confusing ok city and state blanks and should not have to give 50 or more on review . The dealerships staff is great !!!
I just purchased a new-to-me Subaru Crosstrek at Modern Ford of Boone. The experience was great. Bryan Martin and the staff worked with me to get a good trade for my old car and make the new one fit my budget. Easy process. I would deal with Modern Ford again in a heartbeat and recommend them to anyone who needs a new car.
Bought 2 Escapes within 11 months because we loved the first one so much. Our Salesman Charlie Christenbury is an excellent but low key salesperson. Patiently answered all questions about all that new technology to a couple old fogeys.
Bryan was great! He helped us pick out the perfect car within our budget and was very patient in answering all of our questions. Would highly recommend him and all of the staff at Modern Ford of Boone.
Just purchased a 2018 ford escape.Best buying experience ever! All the sales staff were friendly. My salesman Bryan Martin was very Professional,honest and courteous. He answered all my questions and made sure that I was 100% satisfied before closing the deal. I would highly recommend anyone shopping for a new or used car to go by modern Ford of Boone you'll be glad you did.
Thanks to Scott Mitchell and Modern Ford our car buying experience for our daughter was great! Scott made buying a car easy and non-stressful!! We even had some concerns after we took the car home and Scott took care of that issue the very next day!!!! Thank you again Scott Mitchell!!
We went to Modern Ford after a bad experience at another dealership and in one afternoon found and bought a car for our daughter! Thank you Scott Mitchell for doing that for us! You were amazing!! Scott made buying a car easy like it should be!!!
I recently purchased a 2018 Toyota Tacoma from Modern Ford and the buying experience was amazing! Scott Mitchell was my sales person and he went out of his way to make it a wonderful buying experience. Great service, very knowledgeable and they made it very convenience and easy to buy the truck since I live hours away from the dealership. I can honestly say that is was a very stress free, no pressure buying experience and would definitely go back to Modern again. I have already recommended it to a few of my friends who are looking for new vehicles.
Friendly sales personnel who deal with you in a straightforward way. The service department is courteous, knowledgeable, and helpful. The facilities are smaller than some dealerships, but they are clean and offer more personal attention than the larger dealerships.
Wonderful, no pressure dealership, with wonderful caring staff!! Can say enough good things about them at Empire!!! We have bought from them in the past and will be going back!! We tell family and friends to go to the wonderful folks at Empire they will treat you like family there not like just another customer! I bought my first car from Empire a Dodge Neon, now as a mom with two kids we have graduated all the way up to the Grand Caravan!
Excellent staff, prices and vehicles. Bought a nice Volvo and it was hit and totaled before we got the new tag. The guys worked with us and our insurer and got us into an even nicer newer vehicle without any hassle or haggling. Would highly reccommend.
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