Used Genesis GV80 for sale near Rutherford, NJ

James was great, had a great experience at Wayne Mazda and he was very professional! :)

My overall experience with Deluxe Auto Sales (DAS) My overall experience with Deluxe Auto Sales (DAS) has been positive, earning a solid 4-star rating. However, the delays in shipping gradually dimmed the shine of that positive review. Carlos and Shane were the main points of contact throughout the process. Their availability, particularly Carlos's 24/7 readiness, was a standout feature. Communication during the initial stages was seamless, and the transaction felt smooth and trouble-free. The process took a turn when two issues arose: discovering a damaged trim piece and delays in shipping the car. Initially, the experience was almost flawless. The website provided detailed images and a 3D view of the car, and the paperwork process was swift. Despite some trouble with the online application service related to a password issue, I managed to resolve it after a few attempts. The car was officially mine over two days, November 7th and 8th. Choosing Ally Bank for the loan saved us a few tenths of a percentage point on interest compared to our local credit union. Now, onto the negatives. From November 8th onward, I received little to no information about the arrival and replacement of the damaged trim piece. Responses like "not sure" or "I don't know" were common. Shane, who was supposed to handle this, didn't communicate the status effectively. Shipping delays were also frustrating. The first delay on November 13th was due to the driver's truck breaking down. On November 15th, Victoria from an unknown shipping company informed me that the car would be shipped. Communication from both companies that day was poor. A request for an SS-4 form from DAS was apparently unmet, leading to the cancellation of that company and an overnight wait. On Saturday morning, November 16th, a group text from DAS at 9:26 A.M. informed me of the car's shipment. At 4 PM, I texted Carlos to confirm if the car was not coming so my wife and I could go to dinner. His response was, "Yes, go to dinner. If I have to drive the car to you myself on Monday, I will." Ultimately, a company was hired to tow the car, but there was no plan to return my old car. This lack of planning reflected poorly on DAS's overall service quality. Despite these issues, the car itself is immaculate, meeting or exceeding my expectations. It shifts like a dream. For future improvements: In group texts, DAS staff should sign off with their first name to clarify who is responding. Keep customers informed. Silence creates anxiety and frustration. Provide regular updates on ongoing processes to reassure buyers.

Purchased the 2022 GV80 this past October and just completed a trip from Florida to Maine and back and couldn't be happier with the vehicle. Totally comfortable and smooth riding whether in the City or the Open Road.

I went for a service appt. Chris, service advisor, and Khadeen, service tech. I apologize if I misspelled an employee's name(s) were amazing.

The GV80 is extremely safe and operates smoothly, in harmony with different driver preferences. It handles perfectly in the snow and ice with different drive mode options. Looking forward to another GV80 after this one !

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.

My overall opinion on CarMax was that I was very satisfied. I definitely never had such an easy and simple car buying experience.i would Recommend CarMax to anyone and everyone

Bought a 3.5 six in May and it’s awesome. The driving assist has been a pleasant experience. Not one on every corner still a new kid on the block

Exceptional experience when we got our 2024 Nautilus from WP Lincoln Nautilus recently. I think it’s the first time in 40 years of car purchases from dealers that we actually enjoyed the experience. The manager Mike Poznanski and our Salesman, Hector Perez, were excellent at every step, knowledgeable, good listeners and not pushy at all. Highly recommend this place!

I’ve had a GLE and an Audi Q7 and this has truly been the only car I’ve bought and loved the longer I had it. The design to the technology is beyond what I was offered elsewhere at this price point.

We came from Maryland and were skeptical of doing such a long distance deal. I am glad we made the drive. The truck was beautiful. Detailed and ready to roll. I sweat it felt like 30 min between our arrival and us leaving with the truck. The test drive was flawless. The negotiations were quick but super fair and the financing experience was awesome. No xx pressure, no gimmicks or cheesy tactics. The showroom is incredible. Their inventory is like a movie set. We found our new dealer and next time will have them ship our next car and avoid the traffic. Thank you to Gene and his team for this exeperience. We love our Escalade!!!

Plain and simple its a great s.u.v. , people notice this vehicle and I have had many good comments about it. Strangers have come up to me and asked if its a Bentley . Wow