We bought 2 used cars just a few weeks apart (one for me, one for my son), and the experiences at the 2 different dealerships could not have been more different. We will come back to Rod Baker Ford again and highly recommend this dealership. We worked with Ryan in sales and Steve in finance. Both were very personable, answered questions, and explained everything very thoroughly. We never felt pushed, and we sincerely appreciate how careful Steve was when explaining every aspect of the financing, especially because at the other shifty dealership , that other finance person tried to cheat us in multiple ways so we had to triple check the math and have inflated charges removed. The interest rate we were given at Rod Baker Ford was 4 points lower than what the other dealership gave us, coming from the same lender and using the same credit score and a similar car price. Car buying can be a very stressful situation since it is such a huge purchase, and you really want to buy from people who are trustworthy. The staff at Rod Baker Ford are good people -- it's worth it to check them out even if it is a drive!
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
Great place to purchase a car. I had been looking for a long time. Finally found the vehicle I wanted. I traveling from over 60 miles away and I called to talk about availability and price. When I got the vehicle was as I saw in pictures and described. They had the Carfax online so I was able to view that before coming. The price we talked about was the price. I dealt Mike M. he was very good.
Just purchased my second vehicle from Dupage Chrysler Dodge Jeep and RAM. The whole experience was great. Rose is very patient and knowledgeable, making the whole experience painless. Told her what I was looking for and stayed within my budget
This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.
These two guys negotiated with us to give us the best deal possible to drive out with our new truck tonight! Will definitely recommend them to anybody that is looking to get a new car/truck! They???re the guys to go to! 10/10.. because the scale only goes up to 10!
The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
I would just like to say that the staff and experience at Schaumburg Lincoln was exceptional. Marcellus and Ian went above and beyond to take excellent care of my girlfriend bought a car. If you are looking for a Lincoln or used car please go see them they will treat you like family
This was my first time ever buying something on credit, because I didn't have no credit at all but Josh made buying my 2017 Chevy cruz a breeze, I'm happy with my monthly payments, and I'm also building my credit at the same time!!!!
Great service and a friendly environment and st...
by D.Smith from Chicago IL
November 28, 2018
I had a great experience with Kenneth Barnes as my dealer. He was very knowledgeable and patient in the process of me getting the car I wanted. Definitely ask for him when you go to Webb Chevrolet in Oak Lawn. I was there for 5 hrs and he didn't complain or disappear on me, which let's me know he was dedicated to helping find the best option for me. Thanks again Kenneth!
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
Tom sparks is the best dealership ever! Trustworthy and not pushy. They truly make buying a car as easy as possible I have bought two cars from them!!!! Best deals around.
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