Excellent service department. Staff are pleasant and helpful in scheduling appointments. Waiting area is excellent with snacks coffe and entertainment maintained meticulously. Mechanics do am excellent job and car is washed after servicing. Great customer service.
Just bought my second Mini Cooper from this dealer. From the time I walked in till the time I left everything was perfect. The sales associate Spiro Borgris is the best...knowledgeable, patient, caring, and so willing to assist me and make sure that I am totally happy and satisfied with my purchase. He is always spot on with everything. I always tell everyone I know how great Spiro is.
I wasn???t ready to buy anything new yet but getting rear-ended and losing my vehicle made me start looking. After a lot of research and looking online I did find a GMC Canyon that has exactly what I wanted and it was at Hudson???s Buick in Poughkeepsie. Mike Vargas was extremely helpful and pleasant to deal with. He went out of his way make sure Iwas comfortable with what I was buying (this was replacing a 2003 Dodge Dakota) and explained all features to me. We were also surprised we got a 50??? TV. He even picked me up at the train station the day I was picking up the truck since I had no ride to the dealership. Thanks again! This was an extremely pain free purchasing process. After the purchase (and signing every piece of paper under the sun) he sat with me in the truck to set up the OnStar and reviewed again the features and the remote start, since I never had that before. Thank you again.
I had a very good experience with Marchese Chevrolet. Ian and Chris were very friendly and knowledgeable. The entire experience went well. They got me the 2nd fob & key when promised. I would definitely recommend them again.
Well this is rare for me and I never thought I would have such a great time again with a car dealer. First let me say I am sure I join a long list of happy customers that went to Ingersoll of pawling. Dylan and Torrey were way better than all other dealerships with helping me with my needs and wants. Other dealers can learn from them on just how to treat and make a customer feel relaxed and not pressured in the car buying experience. If u have a chance or the time to visit this dealership(Ingersoll of pawling)I am sure all of your needs with be addressed and handled with people that really care about doing whatever they can for the customer. And if your lucky like me you might meet the "owner" and then u will understand and realize u came to the right dealership. Great people doing a Great job,Thanks again,Tony
The other day I stopped by Ingersoll of Pawling to just mention the my tale light was out. I wanted to know which light I should buy to replace it. The staff member I talked with immediately told me they would look at my car, took my keys to the service department, and had them check out my vehicle. I didn't have to wait very long. My car was looked at in a very reasonable time frame, and on top of that, the dealership replaced the bulb at no cost to me. As I was waiting the staff was friendly enough to occupy my time with conversation and coffee. This dealership has top notch employees and service. I would definitely recommend Ingersoll of Pawling for repairs, and much much more!
My third car/truck from Ingersol in 3 years. All Chevy's. Dominick the salesperson was brand new to sales in 2014, selling me my first Silverado on his first day ! His dedication to making the sales experience painless and showing care and concern for the customer is something you don"t find in many new sales people today. He truly went above and beyond for all my purchases. The dealership, family run, is hard to come by these days. Terrific, that's all I can say... reminds me of growing up around cars and dealerships of the past. The Parts and Service Depts. have been equally impressive and helpful for anything I've needed.
I have to give the BIGGEST THANK YOU To Larry, Drew and the F&I manager for putting me in a brand new GMC Terrain. My current car broke down and no other dealer could find me the vehicle I wanted or give me a price that would fit my budget. As a single mother of three and a limited amount to spend I was so desperate to find a vehicle quickly. I couldn't imagine having no car for another day. They went out of there way to pick up my disabled car, at no cost to me, from lower Westchester so i could at least use it towards another vehicle. They put me in a beautiful state-of-art black on black brand new terrain that I drove off in today. Wow, all within hours I was driving for only $139 a month after they gave me a good amount for my car. I never would have thought I would be driving a car as nice as this for so little down and such a small monthly payment. When most people say they don't have good experiences buying a new car I have to say I had the best experience EVER leasing a vehicle from Vail Buick GMC. Thank you, Thank you, Thank you. Most sincerely Mary Ann Puoti.
This is my second lease with Vail Buick. I had a 2015 Enclave, and now a 2018 one. The dealership is large, clean, welcoming without feeling pushy. The salespeople are great. I loved working with Claire Miller. Biggest Con: General Manager is a really nasty guy and has lost good people because of how verbally abusive he can be. He is careful not to do this in front of customers, but has a longstanding reputation.
Desmond greeted me right away-when you want to buy that's important-the time spent was meaningful-we discussed possible down payment & amt monthly payment would be & I took that amt to other dealers & no one was close. Other dealers tried to tear the deal apart - one claimed I wouldn't get the moonroof-I said I saw the vehicle & the sticker on the car & it was included in the price. one tried to fit me into a Chevy Malibu-not a worthy replacement
My representative. Robert Sommers, provided superb service. I felt no pressure, and truly believed Robert understood my needs. His professionalism and commitment to my overall satisfaction inspired my wife to want to have Robert help her when she is in the market for a new car.
My experience at Grand Prize GMC was a good one, and my salesman Wilbur, was very professional and knowledgeable and worked very hard to get me a deal that worked for me and that I was comfortable with. Wilbur made the entire buying process stress-free and smooth. He made it his business to make sure that I drove away in a new vehicle that day. I will definitely recommend Grand Prize to friends and family and will have them ask for Wilbur. I've already told a couple of friends to see Wilbur when they are ready to purchase. I had a very pleasant experience.
Our salesman,Wilbur Pichardo, was very professional towards us and took the time to answer any questions were had. Purchasing our new truck was a stress free positive experience!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.