Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
Friendly people. Honest about the truck they showed me. We did not make a deal, but I appreciated their time and honesty. They were not able to give me the amount for my trade in that I was looking for.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I brought 2016 Toyota Yaris it’s is nice care good condition.people r well frank n good helper fell great to deal with them..they helped me in easy way after 2 hours they did everything about loan n everything after that they gave me car key ..I m soooo happy .henz car sale is great n nice...
Bought a 10-year-old Chevy Prizm at the dealership. 7+ years later, we are still driving the car after more than 100,000 miles (about 150K total). Now, it has rust issues and is burning oil, but it has never let us sit and it's had very few repairs. At the end of the day, this was a good purchase. Oh also, I drove more than 200 miles for the car (so the price was very good compared to others) and everything was taken care of at the dealership in about 30 min.
I don’t know how to explain it, but the manager (?) his name is Bill I believe; he’s make jokes and get really close and say “haha I’m baaaad” i don’t know it was weird, really weird. They fixed my brake noise though!
Couldn’t make a deal when I visited but later was callled by someone I guess works online for all Bowser car brands. He asked why I didn’t buy and I said I couldn’t make a deal and since then had gotten a better deal elsewhere and was going to purchase at that dealer. He offered to match and exceed it. He called me back with a better deal. I said okay and went in to do the purchase. The salesman - not the man who called me - seemed unhappy that I had this deal - I had nothing to do with it. They called me. They said they could meet the deal I had elsewhere. So I agreed. Seems the online sales people v the showroom sales people don’t get along. The sale was completed but I’ve been treated poorly since then when I had any questions or concerns. I was ignored, not called back, and when I went in person - with a smile on my face and behaving very cordially - I was treated badly by the manager. Very sorry I bought there. If there is a problem between people who call potential customers who didn't buy and the people in the showroom don’t take it out in the customer. Wish I had gone to the other dealer - bowser was just closer for me.
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