What a wonderful purchase experience. From my first contact via chat to the signing of paperwork everyone was friendly, considerate, and just plain ole nice! Please give Corey a try when you are looking for yur next vehicle and tell hom Kenny sent you!
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
Smoky Jennings in Palmyra has phenomenal customer service. I went in for an oil change and was told the 4th oil change was free. I was shocked but pleased and when they brought my car around it had just been washed. Wow-I was impressed with their customer service.
They continually exceed my expectations!!! Amazing employees and service!!!!
As a side note, the woman I met while waiting was from Godfrey which is approximately 50 minutes away and she ALWAYS comes to Smoky Jennings because of the great service!!!
We both appreciate great customer service and I know I'll will definitely buy my next vehicle there!!!
Love this car
by Stanton from Mount joy PA
November 9, 2018
This is by far the best car I’ve owned. Comfortable. Roomy. And with its eco option is great on gas. Love everything about it and it runs smooth
Brad Miller is very knowledgeable regarding jeeps. He goes the extra mile to help his customers and is very patient and understanding. He is great!
One of the best cars I have owned
by LNichols from Aurora,IL
November 8, 2018
This car is one of the best I have ever owned. The technology that cars have now is so impressive and the terrain has everything I need. It drives comfortablely and smooth. Gas mileage is good. I can see this car lasting my many years to come!
Cloide was my sales person ,he went above the norm to get me a great deal on a great car.He worked for me.Absolutely thrilled and would Not go anywhere else!I found the service great!!You must go there when you need a car!
It was an ok car
by Deeznutz from Pittsburgh pa
December 26, 2018
Price was too high for my liking. Felt like it wasn’t worth that much so I didn’t pursue to try to buy it etc etc
We dropped in to the Staunton Dodge dealership on a whim, just looking. Our salesman, Ryan, showed us the type of pickup truck we were looking for, but it wasn't in the right color. Ryan got on his computer and found exactly what we wanted, in Tennessee. He made arrangements to have it brought to this dealership. We had a lot of questions and he was very knowledgeable about Ram trucks. He was very professional and we feel we got a good buy.
Will be my next purchase
by CellerRat from Fremont ohio
December 28, 2018
I like the look. Was looking at an AWD model. 20-30mpg going from a 12mpg truck. I recommend the leather interior quality seemed better than cloth for sure
The best car buying experience! I traveled from Kansas City to use this dealership. I will definitely buy my next car from them.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Cadillac bodyshop repairs were well done and in reasonable time!
by Mattlnn10 from Mifflinburg
December 27, 2018
Overall the style an sleek look is nice however the famous 2.4 engine is a night mare an constant headaches constantly check engine lights or another issue which gmc an the dealership refuse to make right
As a long-time fan of Pontiac vehicles, I had spent several weeks looking through the vehicles available through Cars.com when I came across a 2002 that caught my eye at Quality Buick GMC Cadillac in Alton, IL. I sent an e-mail inquiry and was called back in short order; their internet sales manager was very personable, informative and helpful in the purchase of my vehicle. Purchasing a car long-distance can certainly be difficult predicament but Quality Buick GMC Cadillac made this much easier by sending me great deal of information about my car as well as shipping information and total costs including tax. I would certainly recommend them!
The 4 cylinder is a low maintenance SUV
by Serginho from Killeen
December 31, 2018
The past 4 years with this vehicle have been reliable. I've been able to save gas while having the space to move around with family or to other cities, the interface is simple and straight forward, so knowing when a oil change is coming to maintain the vehicle to good performance helped me a lot.
The power steering is electronic so there is no need to check for fluids there, the wheel is always soft and easy to drive.
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
Overall the time and patience was good, very helpful.
And my 2014 Chevy Equinox was clean, inside and out.
The staff will help with your acceptance, and approval if you need it.
I would go to them again in the near futre
by NikkiM from Gurnee, Illinois
December 27, 2018
This car has met my needs FOR SURE. Great on gas and drives with ease! I love it! Easy to operate and I enjoy the design, It comfortably fits my children and it is very spacious.
I am on a boat passing through Alton, IL and needed to rent a car for a few days. The big name car rental agency was too busy to come and get me, so someone recommended that I try Mungenast Toyota. From the moment I contacted them, the experience was amazing. Both Julie, the rental manager, and Tammy (who filled in) worked with me on the rental pickup and return and I can honestly say that I have not met two more friendly, customer oriented people. They are both a credit to the dealership. If I lived in this area and needed to purchase a vehicle there is no doubt that I would visit Mungenast Alton Toyota - - the facilities are beautiful and everyone with whom I made contact was impressive. I will also make it a point to recommend them as a source of rental cars to others in the boating community. Thanks very much for being such a pleasure to work with!
great looking vehicle handles great
by miah from Taylorville
December 24, 2018
the suv is great inside and out no complaints as of yet. Love the sliding back seats for extra leg room . back up camera is nice.
Bought my first car here and worked with Tim. He made the process so smooth and easy. Definitely a good salesman! If you are looking for a car and are not sure, I recommend Tim!
Absolutely beautiful car
by Leah from Bloomington Illinois
October 26, 2018
I love it. It has everything I ever wanted in a car. It has everything I wanted such as heated leather seats, sunroof and remote start
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