Steve Sheldon, was great!! Finance was unbelievable!! I would recommend this dealership to friends and relatives!! Steve was my salesperson, ask for him, they will do what ever needed to get you in a car!!!
As far as the sales staff they were top notch couldn't ask for a better experience Darla went way above and beyond get this sale done and I'm here to say I couldn't be made happy with the way she handled our situation kudos to you I would easily suggest someone I know who's in search of a new or used car to check out this dealership
I recently purchased a certified pre owned vehicle from Springfield Buick GMC Cadillac. I did a lot of homework and scoured lots around Ohio to find what I wanted. Not only did they have the vehicle I wanted but I was shocked when they set up an appointment to look at it. Kyle Hughes made sure the vehicle was fueled up, clean, and was waiting for me at opening. Kyle had a detailed knowledge of the vehicle and all of its features. Other dealerships I had visited it had been very clear the extent of the salesperson's knowledge stopped at 'gee, it's a nice car'. Kyle was friendly, down to earth, and was nonsense, no pressure. He went out of his way to answer any and all questions both before and after the sell. I'd also like to give a shutout to Holly Bundy, the finance manager. She made the transaction quick and painless. It's very clear that Springfield Buick GMC Caddilac takes good care of their employees and their customers. They are all friendly and really seem to enjoy their job. I would definitely recommend them and when I'm in need of a new vehicle again I will be going back.
Sales Rep Kyle Hughes was very transparent describing the car on the phone and very easy to deal with. Tony G the Sales Mgr is a great dude as well and very transparent as well. Whether internet shopping or in person go see these guys
Not sure what I was going to do today while turning in my leased vehicle,however I ended up leaving with a new vehicle. Joe Bauman, my salesman did a great job of not pressuring me and making me feel so at ease. Not only Joe but every one in the facility that dealt with me were very professional. I was very happy with my visit today at Dave Arbogast thank you.
Don't be fooled by the size of the dealership. ABSOLUTELY the friendliest, no pressure vehicle buying experience that you will ever have. I have avoided going in out of fear of high pressure sales. What a mistake ! Just purchased a new 2019 Buick Envision. The entire process exceeded my expectations from start to finish. Thank you Todd Galloway, Branden Hughes, and John Thompson. You are truly pros in your field !
Mike cole was a great salesman, not too pushy which is nice. We felt like we got a very good deal on our terrain and did not get screwed over. All the staff was friendly and mike made the experience very personal and took the time to get to know us. We did not feel like it was just another sale to him. If we ever need another vehicle we will look here
As soon as I got to the lot JJ met me outside and was pulling the truck I wanted around in less then a couple minutes. The process of getting the vehicle was super smooth and way easier than I expected. He listened to my situation and was able to work out a price better than I was expecting and I’m beyond pleased with my truck. Overall it was a great experience, they really make you feel like you belong there. No pressure and no gimmicks.
Would (and have already) highly recommend Arbogast Dealership and Jamie Mead to anyone looking for a vehicle. We found the Ford Flex we were looking for, in the desired price range we had set for ourselves, at Arbogast inTroy Ohio! It truly was the best deal we could have asked for. Our sales representative, Jamie Mead was exceptionally professional, knowledgeable and stayed with us throughout the process, making sure that there were no questions we may have had, left unanswered! We were from out of state and were very pleased to finish the day's adventure driving our new flex home to Indiana. THANK YOU JAMIE for all your support during the day of our purchase and for following up with us afterwards just to thank us and make sure we had everything we needed. Jamie, your service, expertise and support are greatly appreciated!
Turned in my lease early and was able to lease a Trax with J.J.'s help. He listened to my wish list and found the perfect vehicle for me. My previous lease was through Jeff Schmitt and their salesmen, service, and body repair are far above the rest!
Wow! From first contact/inquiry to final sale, this dealership is simply AMAZINGGGGG!!! Deondre was my salesman & he was nothing short of PHENOMENAL!!!! If you’re in the market for a vehicle & don’t come here, you’ve done yourself a grave injustice! Clint, Audrea & Eric, your hospitality and personal touches to my experience were out-of-this world appreciated! I’ve dealt with dealerships in the past & they all fall in comparison to this one! I drove 1.5 hours and was greeted like I was family! And once I made my decision they actually said “welcome to our family”! I never once felt pushed, rushed or swayed. I felt appreciated & cared for! I’ll NEVER give my business to anyone else! This place & staff deserve more than 5 stars but that’s all Facebook will allow me to give. Superb! Thanks so much!!
I bought a used 2013 Chevy Volt from Wilmington Auto Center about a month ago and so far everything has been great. The salespeople were polite, not pushy and wiling to negotiate a little on price. They also gave me a decent offer for my trade in.
great experience really aprecciated...............
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