Came to test drive a Regal Tour X as it appeared that such a vehicle was most likely to meet our current wants and needs. Christian was most helpful and the test drive went well. Decided to wait for a vehicle (already on order) which seemed more likely to match our preferences. Informed promptly when it arrived, drove it an completed the purchase with dispatch, thanks to Christian and Jon.
by NikkiM from Gurnee, Illinois
December 27, 2018
This car has met my needs FOR SURE. Great on gas and drives with ease! I love it! Easy to operate and I enjoy the design, It comfortably fits my children and it is very spacious.
Excellent buying experience with Christian and Darryl. I have purchased a previous vehicle with Darryl elsewhere and value the experience and no messing around buying experience. Service with snell is great
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
I had an apt with Christian Rank to visit Snell Motors for the first time so I could test drive the Buick Encore. My experience with Christian was super-he followed me through the whole experience from the test drive to the purchase a few weeks later. I returned to Snell to make the Encore purchase as I wanted to work with Christian. He was professional, knowledgeable, and pleasant to work with. Thank you, Christian! And I love my new Buick Encore!
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
My salesman Brian Holman was genuine and caring as they come. He was so understanding and patient with me and my concerns. My only gripe is that the detailers put a ton of oil and grease in my car. Brian Holman was willing to get a fresh towel and have them wipe the inside down. Other than the greasy oil inside the car, A+ across the board. Even gave me good money for my trade. You'll be lucky to have Brian as your sales guy!
Convertible and quick
by Frey,Terry9 from Mesa
January 13, 2019
This car is exactly what we were looking for ... It fits all our needs and than some thank you Ryan Shippy for listening ......
My wife Judy and I had an appointment to look at a 2013 Avalon at 11:am as we had seen it online and traveled from Marshall to see and test drive. We were met by salesman Christian Rank who had the car out front and ready for us to look at. He helped us to check over the car and test drive while our trade in vehicle was checked over. We were treated in a very friendly unpressured manner by all involved and the closing and handling of it all went very quickly and efficiently. After we left we stopped for lunch a few blocks away and the battery was completely dead. When Christian was called he came immediately with a service department person who got us started and into the shop to replace the battery. We were greatly thankful and blessed by the way everyone treated us. Thank you to Christian.
The 4 cylinder is a low maintenance SUV
by Serginho from Killeen
December 31, 2018
The past 4 years with this vehicle have been reliable. I've been able to save gas while having the space to move around with family or to other cities, the interface is simple and straight forward, so knowing when a oil change is coming to maintain the vehicle to good performance helped me a lot.
The power steering is electronic so there is no need to check for fluids there, the wheel is always soft and easy to drive.
Very helpful and willing to go the extra mile. Set us very much at ease. Liked the freedom to explore options. Second time buyer from snell from the same associate.
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
My wife and I came to the dealership on a Saturday at 3:30pm just to look at an Acadia and take a test drive, not intending to make a purchase that day. At 6:45pm, we drove home in that Acadia. Although the dealership closed at 5pm, not once did Drew or Reid attempt to cut us short or change their positive, helpful attitude toward us. That is a characteristic that can't be taught. It reflects their true genuine character. We highly recommend Drew to our friends and family.
At age 55 my first ever new vehicle
by Denny the old grump from Brazil, IN
October 25, 2018
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
I recently worked with Tricia over at Snell Motors in the purchase of a pre-owned vehicle. Everyone was great to work with and very friendly. Tricia and her team were very helpful and we didn't feel pressured to buy or pushed into a vehicle we didn't really want. I will definitely recommend Snell Motors to my friends and family as a nice place buy a vehicle.
Will be my next purchase
by CellerRat from Fremont ohio
December 28, 2018
I like the look. Was looking at an AWD model. 20-30mpg going from a 12mpg truck. I recommend the leather interior quality seemed better than cloth for sure
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
After searching for Dodge Journeys within a 200 mile radius , I was able to see 4 units. The low mileage R/T offered by S&S met all my needs. Nice salesman, nice place, nice free jacket. I was out of the lot in a little over an hour in a very clean , well equipped and shiny Journey.
One of the best cars I have owned
by LNichols from Aurora,IL
November 8, 2018
This car is one of the best I have ever owned. The technology that cars have now is so impressive and the terrain has everything I need. It drives comfortablely and smooth. Gas mileage is good. I can see this car lasting my many years to come!
S&S was a great place to get my vehicle. First off - I thought it being in a small town would mean not a lot of selection. Then you drive to this place and it's like a megamall of cars. There is like a car of every make there. I wanted an SUV but I didn't know if I wanted GM or some other brand. I guess I just wanted the best deal and to know that the thing wouldn't break down two days after buying it. They were quick to help me figure out a couple to look at - and then weren't pushy or annoying like most car sales places. They didn't even really try to get an answer out of me. They just told me to think about whether this vehicle would meet my family's needs and if it worked with our budget. It totally did, so I didn't feel bad about saying yes. They were able to do the financing quickly so I didn't have to spend 6 hours there. Which is nice because we had our two kids with us and they bounce off the walls quickly. This place is a great place to buy a car. I highly recommend it. -Joseph Lauis Rochester, MN
Very comfortable car, love the leather and V6!
by Amanda from Schellsburg, Pa
January 1, 2019
Plenty of leg room in front and back. Drives so nice. Love the get up and go with the v6. Easy to clean leather. Big cargo space in back.
I normally hate the car buying process especially when it involves trading in a vehicle. S&S made the process seamless while providing great customer service. This type of service is hard to come by. They were fair with our trade in and priced our new vehicle competitively. They are willing to work with the customer and I would go back in a second. Thanks S&S!
Best riding and performing car I have owned
by Ezed from Evans, NY
November 6, 2018
Car seats me higher than previous vehicles. Great leg room and quiet driving. Center counsel is arranged strangely. Have to reach back to get things out of it.
We found a nice used Scion TC at the dealership. It was about 120 miles from my home and the price of the vehicle was a little higher than my budget. I called and talked to Richard Vee and he went outside and gave a description of the car. I asked if they had any room on the price? He said everything is negotiable. We came out and made a deal. Very professional operation. Thanks, Mike
Very reliable and gas efficient
by Mekks from RENTON
January 4, 2019
We love our new car. Its spacious with lots of upgrades. Very stylish and comfortable to be in. Love it. Never owned a gmc til now. We've been missing out.
Love that it not to large. Very comfortable and has great features. Fun to drive, great gas mileage, and looks very stylish and expensive. Makes friends envious.
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