I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
We were shopping for a new truck. We had been to several dealerships. When down to the final numbers they just couldn't budge off their price our trade. Fortunately for us we found a higher end model locally for $12k off msrp and the same for our trade they were giving ys
Drove from Canton to look at a new Charger, was greeted by Sean, looked at the car and within 10 minutes they had beaten every price that I had from other dealer's!!! Went to Credit Unin got a check , came back and was done in about 10 minutes!!!! Total buying time abut 30 minutes, not all day with a salesman and then 5 calls when you leave ... what an awesome experience and wonderful folks who try to help you !!! HIGHLY RECOMMEND THEM !!
I recently went to Spruce Pine Chevrolet for an oil change and tire rotation. During the included free vehicle inspection they found a brake problem that I didn't know was there. The service manager explained the problem and gave me a quote for the repair. I agreed and the repair was done at that time as the parts department had the parts in stock. They showed me the old parts so I wouldn't think they were charging me for a repair that wasn't done. Everyone I dealt with was very courteous and professional. I will seriously consider this dealership when I need to trade cars.
A big Thank You to Bobby and his Service Department. I unexpectantly made an emergency stop by Dealership with some questions and concerns. The entire Service Team acted promptly and quickly to address my concerns and got me in and out quickly. I really appreciated their honesty and cander. I would advise others to visit this dealer for any service needs. I know I will purchase my next vehicle from Spruce Pine Chevrolet.
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