I had a 2017 GMC Sierra built by Brustolon. Customer service was great throughout the whole build and delivery process. Email updates throughout the process to keep me informed on the progress of the vehicle GMC was building for me. Sales personnel were proficient in vehicle options for various models and could answer any questions I had. Would definitely purchase another vehicle from this dealership and highly recommend to others!
The personnel at this dealership are very professional. They are no non-sense, straight talking people who listen to questions and give answers that don't make you feel degraded. They treated me with the utmost respect and on the day of delivery the salesman took all the time I needed to be comfortable with the vehicles features. I even when back the next day with a question and was treated like I was a member of the family. Not only did they answer the question they assured me that they were going to be there for any questions in the future. It's nice to know that I will not be forgotten now that I have completed the deal and taken ownership of the vehicle.
I wish more dealerships would look to Brustolon for guidance in how to treat people.
My hats off to the entire staff at Brustolon's - Keep up the good work.
Excellent service with Nat. Everything we asked he accommodated. We dealt with Nat via email and phone and was a very pleasant experience. First time buying a vehicle this way, sight unseen, except for pictures he sent.
I went in looking for a used Cadillac Escalade that I seen online. The whole buying process was ok. The only problem I have was that part of the deal, I was promised that the remote starter would work. I brought it home to find out that it still don’t work.
I knew the car (used) I wanted prior to my arrival on their site. They didn't have exactly what I was looking for however, Tom Frat began a search for me. Within a few weeks I received a call and Tom had found the perfect match for me. Great car, great deal, great place to buy a car! Ps. This is my 2nd time working with Tom. Highly Recommend this guy!
Tom Frat. Was excellent . Made the process of leasing and turning in my 2015 buick easy.Definitely will recommend Paul Masse. Nick in finance was excellent too. He made it easy to finance my lease. Sign and drive.
This is the second GMC truck I have purchased from this dealership. Tom has been great and extremely knowledgeable with our needs and is a top notch sales rep. This is a very professional dealership and would not recommend any other place in looking for a vehicle.
We recently leased a Buick Enclave at Paul Masee South Kingstown and had the pleasure of working with Tom Fratantuono. This is our second lease with PM and dealing with Tom, he makes the entire process so easy! He is incredibly professional, knows his products and never made us feel pressured. He took his time and listened to our needs and met those needs. We test drove many other cars and by far had the best experience and service with Tom and the staff at Paul Massee. Love our new Buick and we highly recommend PM south and working with Tom!
I had visited 6 dealerships before going to Paul Masse. Kevin welcomed me with a friendly smile and I felt right at home. No pressure and was able to get a great deal! I will definitely be back after this lease is done.
Not happy they forgot to put my name in for an appt.but took me waited hour 1/2 for an oil change.not good.and I never got paperwork on my oil change,girl wasn't very nice at all.Just handed me my keys never said nothing to me.......Norma Desimas.860 204 2931........
I had a great experience with my sales person Steve Alvarez who was very professional and helped me to lease a 2018 GMC Canyon for the lowest possible price to meet my budget. Steve was very knowledgeable and informative. I would not hesitate to recommend Paul Masse South.
The reason I went to Valenti is because of Jim Keane very professional and knowledgeable !!! It was my second Explorer purchased from Valenti and again because of Jim Keane.
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