I bought my first truck here and will always be a returning customer. Friendly Small town staff. Not pushy at all. James is a great guy and always helpful. There selections change often and their customer loyalty is very high, so most vehicles don't last very long. If you see a deal you may want to get it fast or it will be gone.
With any used car selection, check the vehicle throughly. I didn't have any major issues but you never know with a used vehicle. That's with any used dealership. About a week after my purchase I thought something major was wrong with my truck. I took it back in and had James look at it. He quickly noticed something wrong so he took it to nearby shop. A few lug nuts were loose. Nothing major. It was scary but he got it taken care of and apologized that it had happen. I had the truck for a week so I highly doubt it was something that was their fault. But, hey that got me taken care of!
I would strongly recommend this dealership!
I was very pleased with the vehicle I purchased from Edwards Truck Sales. James and Justin were easy to work with and answered any questions I had. They were pretty firm on their price but they were reasonable for what they were asking.
I drove almost 2 hours to look at a vehicle with the expectations that everything worked on the vehicle. It was advertised with air conditioning but when I arrived to test drive it the air did not work at all. I was still interested in the vehicle but they refused to fix the air conditioner and I asked for a discount since I would have to fix it and was told flattly no. They are not very willing to negotiate should hang a sign out stating they have no intention of making deals.
Great customer service! Clint, the salesperson, was very fair negotiating over price and trade-in. He was pkeasant and I never felt pressured. Even got a better loan rate! I love the car...although it's used (2016), it's in excellent condition and is a make/model with a hard to find 2nd row bench seat. I couldn't be happier. If you're looking for a car, go see them!
I cannot say how impressed I was with all of my dealings with Bob Poynter GM. Gray Nelson answered all of my questions and made a deal work quick and efficiently. I rented a car and drove 7.5 hours one way to pick up my new vehicle. No surprises, just an honest and efficient buying experience. Hats off to Gray on being awesome to deal with.
Ad was accurate on vehicle. Happy with deal and Rick Jones my salesperson communicated well. The sales manager and finance manager were also very informative and professional. Treated me like a customer should be treated.
About a month ago I came looking to trade my old vehicle in for a used car. The salesman I worked with, Josh Arnold, did a great job asking questions about what I was interested in and my budget. He was very friendly, knowledgeable about the cars on the lot, and genuinely interested in making sure I was happy. I ended up purchasing a used Cadillac, which I am very pleased with. I never felt pressured, got a very fair price on my trade, and was able to work out a deal I felt good about. The entire staff was pleasurable to work with. If you're in the market for a new or used vehicle, I recommend seeing Josh at Lockhart Cadillac in Greenwood.
WOW! GREAT STAFF GREAT CARS!!!!
WE COULDNT BE HAPPIER WITH OUR EXPERIENCE WITH LOCKHART!
FROM RECEPTION TO FINANCE WE WERE TREATED WITH RESPECT!
OUR SALESMAN WAS SO KNOWLEDGEABLE AND REALLY CARED ABOUT US. WE TEST DROVE MANY CARS AND ENDED UP WITH A 2015 SRX.
THE MANAGERS WERE EASY TO DEAL WITH AND VERY POLITE!
Tom Acord was a gem when I was in the car hunting process! He knew what I wanted and worked with Colt and me to get as close to my goal price as possible, all while being extremely patient and friendly throughout the whole thing. Would send a friend to him in a heartbeat! Thanks Tom!
by Steve and Christina Sutton from Whiteland, Indiana
August 11, 2018
Darla, Steve and Josh went above and beyond on sales/ customer service!!! We closed the place down 2out of 3 visits and they didn’t rush us or seem put out!
We had been looking at Honda’s and were pretty determined that that would be our next car. Luckily for us, the Honda dealership we visited was too worried about closing and just seemed to be ready for us to go! We went into the Hyundai dealership thinking they were closed and we would just compare the Accord to the Sonata. Much to our surprise, they were still open and didn’t rush us or pressure us! It was a Saturday and they encouraged us to take an extended test drive to make sure that was what we liked and to research the ratings and such! We did and when we came back on Monday they were able to locate a model that had all that we wanted with a lower price!! Tuesday we drove our new car home with an extended warranty and gap insurance too! ( we usually never get all that)
Hands down it was the best car buying experience we’ve ever had!!!
Thanks again Darla, Steve and Josh!!
Best buying experience I have had. Tyler Hicks was amazing to work with. Very patient and very thorough. He listened to what I was looking for and delivered. The whole staff was amazing. Closed everything quickly with Richie Tudor in finance with no problems. This is my new home when shopping for vehicles. I will be back guys....good job!!!
Former Ray Skillman Customer
Very nice and great to deal with. Very friendly people. Very professional.
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