Great customer service! Clint, the salesperson, was very fair negotiating over price and trade-in. He was pkeasant and I never felt pressured. Even got a better loan rate! I love the car...although it's used (2016), it's in excellent condition and is a make/model with a hard to find 2nd row bench seat. I couldn't be happier. If you're looking for a car, go see them!
I cannot say how impressed I was with all of my dealings with Bob Poynter GM. Gray Nelson answered all of my questions and made a deal work quick and efficiently. I rented a car and drove 7.5 hours one way to pick up my new vehicle. No surprises, just an honest and efficient buying experience. Hats off to Gray on being awesome to deal with.
About a month ago I came looking to trade my old vehicle in for a used car. The salesman I worked with, Josh Arnold, did a great job asking questions about what I was interested in and my budget. He was very friendly, knowledgeable about the cars on the lot, and genuinely interested in making sure I was happy. I ended up purchasing a used Cadillac, which I am very pleased with. I never felt pressured, got a very fair price on my trade, and was able to work out a deal I felt good about. The entire staff was pleasurable to work with. If you're in the market for a new or used vehicle, I recommend seeing Josh at Lockhart Cadillac in Greenwood.
WOW! GREAT STAFF GREAT CARS!!!!
WE COULDNT BE HAPPIER WITH OUR EXPERIENCE WITH LOCKHART!
FROM RECEPTION TO FINANCE WE WERE TREATED WITH RESPECT!
OUR SALESMAN WAS SO KNOWLEDGEABLE AND REALLY CARED ABOUT US. WE TEST DROVE MANY CARS AND ENDED UP WITH A 2015 SRX.
THE MANAGERS WERE EASY TO DEAL WITH AND VERY POLITE!
by Steve and Christina Sutton from Whiteland, Indiana
August 11, 2018
Darla, Steve and Josh went above and beyond on sales/ customer service!!! We closed the place down 2out of 3 visits and they didn’t rush us or seem put out!
We had been looking at Honda’s and were pretty determined that that would be our next car. Luckily for us, the Honda dealership we visited was too worried about closing and just seemed to be ready for us to go! We went into the Hyundai dealership thinking they were closed and we would just compare the Accord to the Sonata. Much to our surprise, they were still open and didn’t rush us or pressure us! It was a Saturday and they encouraged us to take an extended test drive to make sure that was what we liked and to research the ratings and such! We did and when we came back on Monday they were able to locate a model that had all that we wanted with a lower price!! Tuesday we drove our new car home with an extended warranty and gap insurance too! ( we usually never get all that)
Hands down it was the best car buying experience we’ve ever had!!!
Thanks again Darla, Steve and Josh!!
Best buying experience I have had. Tyler Hicks was amazing to work with. Very patient and very thorough. He listened to what I was looking for and delivered. The whole staff was amazing. Closed everything quickly with Richie Tudor in finance with no problems. This is my new home when shopping for vehicles. I will be back guys....good job!!!
Former Ray Skillman Customer
I have been buying vehicles from Bob Poynter Chevrolet for as long as Bob has had the dealership in Seymour. I have never had anything but the best possible service, best possible buying experience, and best overall customer service that I could expect. George Covey has always been who I consider to be my personal contact with the dealership from his days in the service department to my current contact for purchasing new or used vehicles. I have no need to go anywhere else for my transportation needs.
Great car selection, not the best customer service
by Joe from indy
December 11, 2017
Searched for a car online and went into the dealership knowing exactly which new car I intended to buy. Great facilities and inventory. However, it's clear that the staff isn't used to seeing folks of different ethnicities. I received several pointed questions asking where I was from, comments on my accent, and questions about which languages I spoke. All of which were quite comical as I was born and raised in Indiana, with parents and grandparents also from the Midwest and have the most "Hoosier" accent around. Ultimately I was able to ignore the rude comments/questions but left wishing I had given my business to another dealership. But the deals at this location are much better than the ones on the north side, so that was the ultimate decision-maker. North side treats you right, but the south side is better value in terms of cost.
Thank you for bending over backwards to answer all of our questions and concerns with making a purchase from 300 mi away. We appreciate you holding the truck until we got there and your honest answers about our truck. Well worth the drive. In less than 24 hrs we had our dream truck. Thank you Patrick and Joe. I will make the drive again!!!!
Ad was accurate on vehicle. Happy with deal and Rick Jones my salesperson communicated well. The sales manager and finance manager were also very informative and professional. Treated me like a customer should be treated.
Our Acra sales rep, Larry Calfee, in Columbus, IN was great to work with. The dealership and Larry were wonderful in customer service and the whole buying process. I would highly recommend anyone looking for a used car to check them out!
Excellent experience with Larry in the sales department! Honest, straightforward and gave me a great deal on an AWESOME car that I adore. I drove an hour away and was worth every mile. Larry was thorough and genuine and i actually felt like he treated me like a friend, not another sale to him. Great experience all around. You can’t lose with Larry (sales) at Carver Toyota!
Came up from Kentucky after looking all over web for car for wife. Had to be AWD and certain year/mileage. Getting disillusioned with whole process. Checked out one here and had to bring wife up. Great salesmen with no pushing. Very easy to work with and even though slightly higher on miles felt very good about purchase and whole experience. Great price and no hidden fees. Would recommend to friends and family
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