My experience with Spizer Toyota was absolutely unforgettable. They not only sold me a great car, but they entertained my Rowdy 3 year old the entire time we were there.
These are genuinely caring down to earth people. I will be recommending them to anyone looking for a new or used vehicle.
New car purchase. Friendly service. Efficient service. Knowledgeable staff. Helpful staff. Professional staff. Would definitely recommend. Great deal. Love the Subaru commercial. Wonderful give back offer to charity. Note, Subaru was not listed on survey. Had to check Saab to be able to send survey. Need to update when you receive.
Emmanuel is the man. he was super helpful and even helped entertain our toddler during the time the warren diligently worked on getting us into our van. the staff even stayed after close to help get us back on the road.
Traveled 340 miles round trip and glad I did. The guys are great at Pinnacle, no pressure and very knowledgeable about their products. Big thanks to Bernie and Lou for putting this deal together for me.
My car purchase experience was wonderful. This was all due to Ed Adams. He helped me every step of the way. He is such a kind and wonderful person. He is very good at his job and goes above and beyond to help you. I will refer anybody who is looking for a new vehicle to Ed because I know the service they will get will be exceptional Just like mine was!
If you read no other reviews about these folks READ this one!! I live over 2 hours from Pittsburgh and was Leary to look on line for a car. I had a bad experience before and was really afraid to make the trip. But Jon and Brent explained the car I was looking at in great detail. When I finally made the trip I could not be happier. The car was exactly as they said and they gave me what they said for my trade. We were in and out with my new car in an hour and a half, these people are great. This was the best car buying experience of my life and I'm in my sixties. I will drive to them again to buy another car!!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Basically made a deal over the phone, even my trade which needed a major repair. He encouraged me not to have the repair done and gave me the most of any other dealers for my trade! When i got there, over 90 miles away, there was no surprises! He knew where I needed to be with my payment and that is the payment that I received. Very friendly staff. The car was even better than I expected! This is a dealer that is truly there for the customer. If you are looking for a vehicle, give them a try!!
Tried to get a test drive during the first big snowfall of the year. WIth a little shuffling between salespeople, they were glad to pull out my car and let me take it around the block a few times. Came back a few days later to buy it and am now zipping along happily. Thanks Ben!
Ask for Mary Beth. She was wonderful. Didn't play games, got right to the point with price and knowledgeable on the cars and dealership. Call ahead for an appointment. They are busy and were short staffed the Tuesday we were there.
If zero stars was an option, that would better describe the service provided by this dealership. Not only did they make me an appointment for body work with a loaner vehicle and then tell me that I couldn't keep the loaner vehicle during the body service (because their body shop is in Cranberry....not sure what that has to do with anything) but also said they wouldn't be able to do the body work until the following week. To make everything even worse, when I took my car elsewhere for an estimate, I was told that the previous repair done by the dealership was terrible and would require more work and money to repair in order to fix the shoddy job. I bought a luxury car for a reason.....the first benefit if owning an Infiniti on the Infiniti USA website is service and courtesy vehicles.....neither of which this dealership provides. I will go out of my way in the future to never give business to any Cochran dealership and let everyone I know to do the same. The dealership has contacted me and is trying to make this right and being very accommodating. More to come.....
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