I had a seat cover on my 2017 impala replaced due to a separation of the stitching on the driver's seat. They told me it was a good 2-3 hours to do. My car was done in 1 1/2 hours.
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
Called various places, dealers for a 2013 Chevy Equinox right front turn signal bulb replacement having tried and been unable to reach bulb myself. I had purchased the bulbs previously. The quoted price was met in an excellent time period.and the service tech was great as well as the service administrator Terri! I have had my 07 Buick Lucerne CXL serviced at C Wimberly since 2009 approximately but will have my Ford 150 serviced there from here on in. Thank you, Larry Collins
by GMC-VPLOW from WARWICK, RI
January 13, 2019
This truck has performed year after year delivering product and plowing snow with very little down time. We purchased the truck new and have maintained for 10 years.
I brought my truck due to it having a flat tire. I brought it in to the service department and they confirmed I had a flat tire. I picked up a nail somewhere along the road and it was in a spot that a patch wouldn't hold the tire. Kenny from the service department said he would have to order me a new tire and it would be in a couple days. They put on my spare tire and I went down the road. I called on Monday 11/12/18 to talk to Kenny to see if my new tire came in. The tire came in but it was the wrong one. The tire had black lettering on the new and mine all have white lettering on them. Kenny had to order me another tire and I had to come in on Tuesday 11/13/18 to get it fixed. Other than ordering the wrong tire, service was great at usual.
Will be my next purchase
by CellerRat from Fremont ohio
December 28, 2018
I like the look. Was looking at an AWD model. 20-30mpg going from a 12mpg truck. I recommend the leather interior quality seemed better than cloth for sure
I normally don't write reviews, but after my experience at Jordan's used car lot I feel compelled to compliment Kara M. and Ryan L. for excellent customer service! Both persons went above and beyond what was expected and should be recognized for this. I know where I will buy my next car in the future! Thanks Tara and Ryan!
Convertible and quick
by Frey,Terry9 from Mesa
January 13, 2019
This car is exactly what we were looking for ... It fits all our needs and than some thank you Ryan Shippy for listening ......
by Linda from near northwest neighborhood. from South bend,In.
November 10, 2017
Mike Banashak and Soc Gray are over the top in sales department. There energetic personalities are contagious and informative professionalism is very uplifting. Thank you for my positive car buying experience. You are highly recommended.
by Elaerin from Sharonville, OH
January 7, 2019
I’m waiting to sign the papers to buy a 2015 Acadia AWD SLE-2. Took it for a test drive and it has what I want for my family. I can’t wait to take it home!
How refreshing to be treated with sincere respect. I've had experiences at other dealerships of being treated as though I had little knowledge of autos and needed to be told what I should purchase. Not West Point! From the very first email and prompt follow up phone call, to the actual purchase process, Jason and Erik were both professional, friendly and willing to listen. The buying experience was pain free and quick.Very fair price on my trade-in AND my new vehicle! Added bonus: these people really seem to care about and be invested in their community. I'm sure this contributes to their ethic to go the extra mile. I am very impressed and couldn't be happier with the place, the process, and my purchase.
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
We recently bought a car from Roger @ R&B. He was very kind & helpful. We had our 20 month old grandson with us & everyone was very patient with us. Next time we are looking to buy a vehicle we will come back
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
Steve, Dan, Kurt and the rest of the gang made us feel like family!!!
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
Great job but everyone has room for improvement at their job. Why does the feedback have to be 20 words?
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Sales personal & service are all very friendly and helpful. Telling all my friends .Tracy Glocheski even meets her customers with an umbrella nice touch.
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
Gabriel was such a helpful young man when purchasing a new car. Buying process was simple and stress free. Highly recommended to anyone looking to buy a car.
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
We have been shopping around for awhile and came across this truck on car gurus emailed for information on this truck and they responded very quick. we drove about 3hrs to test drive the truck .
Over all good people.
Best truck I ever owned very reliable and good MPG
by Allencasal from Dunmore pa
December 2, 2018
This was a tow vehicle for me. Living in NEPA lots of mountains and two lane roads. Never let me down good power and good brakes. Felt very stable when towing my boatbor travel trailer. Also very good MPG with 5.3
Got their with a trade in left that place with a beautiful gmc sierra 2500 had all the papers signed and on the road in like and hour! Would recommend to anyone! Very professional and made you feel welcome was not pushy!
What's not to love?
by txnadia from Atwater, Ca
December 11, 2018
Traded in my over-priced Chrysler Pacifica lemon for my Denali. Huge difference in performance and comfort. Love it! Wished I had dumped the Chrysler sooner.
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