Facilities very nice as always, however:
1) Was told tire rotation & oil change would take 1 to 1.5 hours, but it took 3.5 hours!
2) This is the second time I've asked if something could be done to loosen the stiffness of adjusting the driver's armrest, and as was the case the first time, the advisor dismissed it out of hand as unadjustable. I just didn't get the feeling he was seeing it from my side by at least asking the mechanics to look at it. And believe me, at my age this is an issue that's causing me pains in my right arm. It's still hard for me to believe that it was intended to be that stiff, but even if that's the case, at the very least, it should be flagged as something in the Encore's design needing improvement .
Bruno Zayas was the best salesman I've encountered.
I came looking for something particular and he was able to get me what I wanted along with what I needed, no hassle involved.
His suggestions on buying were perfect. Quality individual, 99% responsible for my great experience.
I called for a rate quote and instantly was treated with great enthusiasm by Angel. Angel after referred me to the sales agent jose mayorga. He was straight forward understood my comcern and advised of how I could move forward. Exactly what I consider a great buying experience.
A+. Never in my 25 years of buying cars have I ever come across a dealership that respects you as a customer and makes you feel so wanted. Every concern properly addressed, no pressure sales tactics, a respect for ones time. Truly how all dealerships should be operated. I have bought Mercedes and BMW in the past, and have been treated well, but never even close to how I was treated at Williamson Cadillac.
Great service!! Everyone was so friendly and helpful. Sales Rep Fidias was excellent!!! He went above and beyond to help me find the car I wanted. He had answers to all my questions and truly made the experience of Buying a car quick and easy. Outstanding customer service all around!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
After a month of searching for a great deal, I was able to finally purchase a nice car with minimum credit and down payment. Thanks you!
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