Great customer service. Pretty reasonable prices for parts.
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
Laid back experience.
Cars are as is-what you see is what you get.
The van we looked at was missing some components and the CD player didn’t appear to work. No negotiation, just if you like it great, if not keep looking.
Sales folks are straight forward-no one is making a new best friend but they are courteous.
by medwards29 from Westfield, IN
July 26, 2018
interior was very clean and had many features including the Huskey-liner floor mats. Oversized BFG T/A tires and the 6.6L Duramax engine made the decision to buy and easy one. With only 78,000 miles this truck should last a long time and has potential for towing a large camper/boat/trailer in the near future. Very happy with the purchase so far.
Samantha replied right away. We arranged to test drive that weekend and purchased the car. Sam was fantastic! She was professional, friendly and very personable. Great experience. I would definitely recommend her and her staff.
Best Work Van out there
by Satisfied Customer from Pataskala. OH
December 8, 2018
This van is just what I need for my business. Has the room I need for everything. Great gas mileage. I use it for my service calls and it does all I need it to do.
Jason Pham took very good care of me on my new car. Took care of my issues and concerns. I was in and out. Very good personality and humble man. I would definitely send customers his way. 2 thumbs up to him and this dealership.
Most reliable and safe car I’ve ever owned.
by bmrush from The Woodlands, TX
December 28, 2018
This car meets all of our needs. It has apple car play, Bluetooth, memory on seats, heated seats and heated steering wheel - it’s amazing!
I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.
Will be my next purchase
by CellerRat from Fremont ohio
December 28, 2018
I like the look. Was looking at an AWD model. 20-30mpg going from a 12mpg truck. I recommend the leather interior quality seemed better than cloth for sure
extremely nice people. However, their fault or Ford Motors fault - one of the photos had an ill fitting trunk lid. Advertised as an American [U.S.] built automobile. Same old, same old, UAW shoddy workmanship. No full size Ford for me.
by Middleton Mark from Middleton, MA.
October 19, 2018
Beautiful vehicle! Plenty of power and full of options including heated/cooled seats, power sliding rear window, back-up camera, lane departure alert, etc., etc. PickUps are no longer just for hauling & towing!
They took care of me from the moment I arrived. They did everything to make sure I got exactly what I was looking for. They even delivered my new truck to my door step after making sure it was detailed and completely perfect. I highly recommend them!!
Drive like a king with the family
by Nick JDtech and father of 5 from Tampa, FL
May 26, 2018
It’s a 2012 Yukon XL Denali. I mean there’s not a lot more to want. I just took a a 22 hour trip one way with three girls and the wife. Two Tv screens, comfortable seats, with 80/20 bench second row, 13 year old had the whole third row to herself and they were all comfortable. I’m glad I bought the XL because we still had plenty of room for our baggage. Enough about that let’s get to me. I didn’t hear any whining or crying because the kids were all comfortable and entertained and could control their climate control. So definitely a plus for me. For me and the wifey separate audio surround sound Bose from the rear with hard drive, Xm, iPod, hands free Bluetooth, all controlled from the steering wheel and dual climate control up front. Air conditioned seats that rejuvenate you after sitting too long but don’t leave them on too long or you’ll be a popsicle. Sunroof for to pop open in the rain for instant fresh air. Blind spot detection for ease of changing lanes and back up camera. Oh and my favorite part the 6.2 litre engine that would send a mustang quivering in the corner from being spanked by an 8 passenger vehicle. I never once was sore the whole trip and enjoyed the whole trip.
The last thing I will say is with all the creature comforts, the active auto ride load leveling suspension, and the 400 hp engine, it looks amazing and makes you feel the same driving it or standing by it. Total package when it comes to family
What can I say about Trucks N Toyz? Honest and Integrity are something that the majority of car dealerships shy away from. Not Here!!! I have purchased 2 trucks from them in the past 3 years. Their prices are the best around and they have the absolute cleanest inventory of used trucks. 3 years ago I walked into the dealership looking for the Unicorn of Used Dodge Diesels. A 2006 Dodge Ram 3500 Mega Cab 4X4 with the Cummins 5.9L. Us Cummins Guys love our 07 and under 5.9's. They did not have one at the time. However, a few weeks later Pat called me and told me to check out the one that came in on their website. They had found the Unicorn with only 40,000 miles. Within 2 hours I was down there. I spoke with Pat and Paul. Paul, the owner asked me what I was going to do with my low mileage 2014 Ram that was lifted on 35" tires. I had planned on keeping it but he made me an offer that I could not refuse. There were a couple of things that I wanted changed in the 2006 and Paul told me no problem. Their Mechanic Chris did a fantastic job of removing the front bench seat and installing bucket seats for me. This was something that I was incredibly grateful for. The fact that Paul did it for me at no cost shows that he truly cares about his customers. The price on the Unicorn was well below wholesale and the financing was easy. Pat found me the best rate around and I was in and out in less than an hour. 2 days later, I picked up my Unicorn with a smile on my face.
Fast forward to 2018. It is time to add another truck to my stable. I did not even bother shopping around because Trucks N Toyz had taken care of me before. I walked in and was greeted by Paul the owner and told him exactly what I wanted. He tossed me some keys and I test drove 2 trucks by myself. After returning from the test drives I spoke with Pat and I picked out a 2016 Ram 2500 4X4 Laramie. Yet again, I asked for some changes to the Truck and Chris their Mechanic made it happen at no cost to me. After having the truck for about a week I had some very repairable minor issues with it. I returned to the dealership and Chris handled the minor issues. 1 week later, the truck developed a weird wobble and I brought it back and spoke to Paul the owner. Paul asked me what I wanted to do. He offered to fix it free of charge. He also offered to swap the truck out for another one at no additional charge to me. Paul was sincerely apologetic and explained that he only buys and sells the cleanest trucks around. I already knew that and I also understand that sometimes pieces of machinery have minds of their own. Paul was more concerned about me being a happy customer than losing money on the deal. He gave me a 2017 Ram 2500 4X4 with lower miles than my 2016. Pat handled all of the paperwork and contacted my bank and explained the situation. There were a couple of dings on the body of this truck and Paul had it fixed at a body shop for me. I had accessories on the 2016 and Chris removed and reinstalled them on my 2017. THIS IS CUSTOMER SERVICE!!!
In closing, Trucks N Toyz is a fantastic place to buy a vehicle. They have the best inventory and the lowest prices around. They are straight forward and honest. Their customer service is the best around. They stand behind their vehicles when most dealerships would not. I am eternally grateful for the way that they have treated me and made me feel appreciated as a customer. THERE IS NO OTHER PLACE WHERE I WILL EVER BUY A TRUCK!!! PERIOD!!! THANKS PAUL, PAT, AND CHRIS FOR THE FANTASTIC CUSTOMER SERVICE AND MAKING ME FEEL APPRECIATED AS A CUSTOMER!!!
This is a great truck!
by babyboyb from Caldwell, ID
October 19, 2018
I own the 6.2L 1500 Sierra and I love it. Although I only get 12.7mpg, the power makes up for it. I feel as though I could do anything necessary, and if the apocalypse came, it would keep me alive easily! It looks great inside and out, and I don't have to worry about any engine issues.
I had a very positive experience with buying my new Jeep. Our sales person, Al, was very patient and thorough in explaining the various features of the vehicle. Very pleased with the service.
Just purchased a sle off road.
by Mark from Kendall NY
January 2, 2019
It was love at first sight. Have only put 200 miles on it but I have felt no issues with the 8 speed trans. Shifts smoothly and timely. The V-6 has plenty of power and tows the same weight as my old 09 Silverado 4x4. I'm hoping this will be a long lasting truck. Living in NY I made sure to get undercoating and rust proofing and a 100k warranty
Great experience here all around. Everyone makes you feel highly valued, and very comfortable.
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
I will definitely do business again with MB of Walnut Creek. I was in a market to purchase a new vehicle and looked their inventory online. I was contacted by their internet specialist who made my selection a breeze! I emailed her my preference and price range and she found the car that fits all category. Financing was easy - I emailed my guidelines and was pre-approved and scheduled a test drive same day! My sales rep and everyone at the sale floor was nice and courteous. I came out of there with the car I wanted, with the payment terms (including extended warranties, etc) within my budget and the car was impecable! You cant beat MB quality of product and service. This is 3rd MB and I am definitely have brand loyalty and any future purchase will be at MB of Walnut Creek. Thank you!
Convertible and quick
by Frey,Terry9 from Mesa
January 13, 2019
This car is exactly what we were looking for ... It fits all our needs and than some thank you Ryan Shippy for listening ......
Mark really took his time to understand my family’s needs and point me in the right direction. I ended up purchasing a 2019 Traverse. Thank you SO MUCH Mark!!! You were the kindest salesman I have ever worked with.
Luxury at a bargain
by PKPharmD from Akron, OH
December 14, 2018
Bought CPO. The DENALI trim provides many of the safety features I consider essential for this generation of drivers (lane departure warning is a must). Smooth ride. I love the dual skyscape sunroof and light interior because it makes it feel so open. I occasionally have trouble bumping the liftgate button, but I'm still learning. Probably just a matter of preference, but I'm not crazy about the touch screen so far. Feels less safe while driving. Though, this has the heads up display, which is nice. Has remote start, but there should be an option to have it set so when the car turns on, the heated seats and steering wheel also come on. Vice versa in the winter. Overall, a great vehicle and I'm looking forward to putting hundreds of thousands of miles until it finally gives up.
Just stop in here and talk to Dom! Awesome dude, very informative and nice. Process isnt too long. Got a free cookie and water while i waited. Overall good service and i couldnt be happier with my new car.
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
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