Brought my daughter to look at a new car. Put her in touch with Brook Winter. She walked away with a new GMC Arcadia. She is so very happy with her new SUV. She also was so pleased at the service she received from the time we entered the door until we left 3 hours later. We now have 2 Cadillacs and now she has her SUV. Will always recommend to someone looking to buy.
Al's outgoing efforts to assure quality service promotes and retains customer loyalty. I brought my 2016 vehicle for an oil change and ended up purchasing a new 2017 Cadillac XT5. Brookes Winner walked us through the transaction and took the time to teach us all new features on the new vehicle. As a customer, I feel welcomed and appreciated all the way to Dan Behlmann.
Our 3rd purchase from Marshall ford, Jim Parisi was an excellent salesman. A very seamless process, Jim spent extra time with my wife explaining and showing features to make her comfortable and confident in our purchase.
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
I had a good experience while purchasing my 2013 GMC Yukon XL. We got a great deal and a good loan package. If you're in the market for a used car, give Mike Kaufman a call. He was a pleasure to work with and obviously enjoys his job. Just one suggestion - the customer lobby could use a popcorn machine. :-) This seems to be a popular addition to a lot of other dealerships.
Exactly one month ago, I was in the market for a Mercedes Benz CLA 250 and they had one. It was the right price, the right color, the right mileage. I didn't call before hand to set up an appointment, but that didn't make a difference. I was made immediately comfortable by Marvin. He introduced himself and put me at ease. My sales expert, Dave, was frigging awesome. He knew so much about the car. When I wasn't sure if I wanted it or not (at first I was underwhelmed), he had me test drive a BMW 320i for a comparison. I still wasn't convinced, so Marvin suggested I take it home overnight. Everyone agreed and of course, I fell in love with it. I traded in a car and they gave me a fair market value. I did come with my own financing so it made the transaction totally smooth. 2 weeks after I had the car, Dave called me to see if I was still in love and to check on me. He also reminded me that I can bring it there for servicing. This was the easiest and smoothest process I have ever had when buying a car. Everyone here is wonderful and I will always come here. Thank you everyone at Dave Sinclair Lincoln St. Peters.
Suntrup had the lowest prices on the internet for the vehicle I was looking for. I was very pleased with everyone I worked with. After the sale they went out of their way to return a key to me that had been left in my vehicle.
We have previously purchased our other vehicles elsewhere. We had a Ford Fusion that had two different recalls on it and we took it to Pudmann for service. Their service department was excellent and because of that we went to purchase a new vehicle through them. We have never had as positive of an experience as we have with Pudmann Ford. Our salesperson, Elliot was fantastic. The finance man Bill, excellent too. They made the experience so smooth and easy. Every interaction we have had with anyone at this dealership has been great! Would highly recommend this dealership to anyone and recommend them seeing Elliot. You will be pleased.
All the best! That's what we wish our friends, and our friends at Pundmann Ford deliver "all the best" each time we take our car to them for service. They treat us like friends, know our names, show us respect and care. Even the people who are not directly involved with our service treat us that way.
Purchased a new vehicle (An Escape) Looking for and purchasing was not a problem. Everything has been great, Went in at 8:00am, Home by 3:00pm with my new Escape. It’s about time for my first oil change, so customer service, I don’t know yet.
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