Used cars for sale near Grosse Pointe, MI

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

Bought the 2.0T AWD new in April of 2017. It's still a fine ride today. Oil changes, one coil & one set of brakes and one set of good tires. Handles good in all conditions and comfy leather interior. I've looked around to replace it and I'll hang on to it. After all, it has a CD player in the dash and compass on the rearview mirror. It drives great around town and can 'haul xxx' on the freeway.

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.

As a daily driver this car can’t be beat. Fun acceleration from the start or during mid range driving. Really comfortable and beautiful inside. Exterior is also nice but doesn’t really distinguish itself from other 5 series models. I traded in my 2019 Mercedes e63s for this car and as a daily driver the M 550 is much more comfortable and actually more fun to drive. The e63 had a minmal advantage in the steering and a definite wonderfulness in engine growl in sport plus mode but the bumpiness in the car was a real detraction that in retrospect would only be acceptable on a track. I bought a 2023 m 550i in our Florida home after I had read about and test drove it and loved it so much, that traded in the Mercedes as mentioned above for a second one in our Pennsylvania home.

Nothing but the best. Brendon was the best. He always told me the truth. I was pleased with him. As a matter of fact from the G M down all were great

Like all the other reviews I've read, a great car, fun to drive, comfy, quiet, peppy, good range. (All these based on price class, of course you can spend twice as much to get comfier, quieter, peppier, batter range.) A couple of points: hold out for the Premier trim level-- the view astern with the conventional rear view mirror is marginal at best, for safety on the highway and ease of parking you'll want the rear view camera display in the mirror and the other camera that help parking which come with the Premier level. A little scare with the charger that came with it- glitched out on me, and unplugging it and plugging it in again didn't fix. Took it to the dealership and it worked fine. Looking on the web later, it turns out that if the charger gets hung, you have to leave it unplugged for a few minutes for it to reset, which is probably what the trip to the dealership did. Only happened once, fine since then. Nitpicky- the charger is supposed to be mounted upright, cord down, for rain protection, but the 240 volt cord is too short to do that unless the 240 volt outlet is mounted upside down so the outlet itself catches rain. If you plan to mount your charger outside, plan on doing under some kind of overhang to protect from rain. Wheels can spin out with the great acceleration and two wheel drive, especially in rain. I've gotten used to the AWD of my Subaru Forester, so a bit of a shift. But Bolt is a xxxx sight quieter and a bit more comfortable than the forester. Bet the Forester get the front spot in our driveway in snowy weather.

I was a walk in first time customer and assigned to Mr. Raj Pallai an experienced salesman. He was affable, intelligent, competent and quite responsive both to phone calls and email requests. His pricing was very competitive and he followed through on what he said he was going to deliver. It was refreshing to work with such a professional.

My mini meets all of my needs. Very comfortable and I am always receiving compliments from others that do not drive a mini, but wish they did.

I have purchased cars for over 40 years, both here in the Us as well as in Europe. This was by far the best experience. Fahad and his manager Jim, answered all of my questions and showed me everything that I wanted to see. There was absolutely none our the “usual” high pressure salesmanship, with repeated phone calls and messages.I already know where my next car will be purchased from.

Only had it two weeks, but bought based on ownership of 2015 Genesis which I bought new. When I sold it, it had 72000 miles and NEVER needed a repair.. it went to the dealership only for maintenance. Great cars.

Based on my experience, I would definitely recommend BMW of Farmington Hills. The dealership was nice, as was the staff. Ryan, my salesman, went above and beyond to help me get the best deal and made the car-buying experience easy. If you’re in the market for a new vehicle, head over to BMW of Farmington Hills and ask for Ryan.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

The process from the very beginning was excellent. From financing to price consciousness to the promised service delivery was incredible.

Always a great experience purchasing a vehicle from Suburban of Ferndale, Leon always finds the perfect vehicle at the right price.

I purchased vehicle use. I had car for four months,so far iam satisfied with it ,previously own ct6.i was concern about transmission problems. Think previous owner had cadillac, to fix problem. Car has plenty,power.

Economical luxury sedan. Good looking, classic grille. Handles great for sedan, corners well, controlled ride that isn’t typical luxury barge floating, solid and reliable hybrid power train. Best comprise that isn’t a plug-in, all electric, boxy SUV, nor truck height.

This SUV is solid in almost every way, but if I had to have any complaints I would say: *The design isn't really original, or even "Blazerish". Do I really care? No, but it's just kind of the reality that it doesn't look a lot different than the Equinox, Traverse, and many other vehicles by other manufacturers. Anyway just saying that they could have tried a little harder to have a signature defining figure to separate from everyone else. *The other complaint is that it doesn't have a CD player. Like who decided to save $100, and not put one in? Some Gen Z kid? Again, I see that a lot of cars are this way, but it's just being forced on us by this young crop of kids...At the very minimum take a survey to see who would elect to have one put in, or elect to have one not put in...people are just going with it

First class dealership. No pressure buying. Great service department that doesn?t try to oversell the need for services, but still does a fantastic job.!

I have been very pleased with the car it’s performance and the reliability of it. Metro Lexus has done nothing but A plus service for me. A great place to shop.

No appointment needed and the techs will look at your car in line to tell you how long and when to expect to get it back

I bought my Forte LXS in Feb of 2024 and i've driven 9,000 miles on it so far. it's been great and i prefer this over a Corolla or a Camry. on the highway i sometimes get fuel economy in the low 50's mpg and on average i get around 37 mpg combined. not bad at all. i bought this for $21K after taxes and registration. the value can't be beat imo.

Went into the dealership and got my new car on the same day. Simple easy process! Turned in my Chevy Bolt, which I really enjoyed. Love my new electric equinox!

Excellent power, beautiful lines, great reliability... what else do you need? I'd buy this car again if given the choice. Infiniti hits it out of the park with the Q60.

I’ve been a BMW driver for decades. Just purchased a 2024 x1 28i through Tonya Murray, a most professional and pleasant person to deal with. She tenaciously searched out the vehicle with my preferred colors exterior and interior and managed to get me exactly what I wanted delivered within a week. The car is gorgeous. And fun to drive.

I have owned or leased about 12 new Hyundais and about 40 new cars in my lifetime. As I am getting on in years and don’t drive that much I think this will be the last car I will own. That said, I am more satisfied with this car than I have ever owned. The only thing that I am not happy with is the push button transmission. I much prefer the conventional shift lever. If something should happen to this car, I would replace it with another exactly like this one. A niggling point is the placement of the charging pad. It is easy to lose something down there but can be retrieved with a shop vac. No big deal.

Chris Y was phenomenal, help me along every step of the way I would recommend him to anybody, thank you for the beautiful vehicle and all the time you spent to make sure everything went perfect

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

I have only owned the car about a month. I purchased pre-owned. The car does not have good acceleration. Slow in fact. That's my one complaint. A big complaint really. The car is fully loaded with all the bells and whistles a car can have. Once you plug your Android or iPhone into the outlet it will connect automatically to the car. One of my favorite features is the reading my text messages to me feature! NICE feature to have. I didn't want a big SUV, this size works perfect for me.

If you’re reading this review ur like me, wondering where do you go anymore to buy a car with an exceptional dealer experience. This is the place! Get ahold of Rob Guthrie/Joe Lehr and thank me later. You don’t find salesmen like this anymore. I was calling dealerships all over/around Michigan. I couldn’t get a call back! I’m glad I found these guys. Closed the deal in a day and drove my new Tacoma home. Alex( the finance guy )was great ,had me on the road in under 10 mins. Thanks again Rob/Joe/Alex!

I love my new Prius. It is elegant in appearance, fun to drive, and easy to plug in and recharge. Since I began charging it I haven't used any gas. I love the safety features.