Used hatchbacks for sale near Willoughby, OH

My I had a great experience with Jack. He navigated us through the process of comparing cars. He really knew the facts about his cars!

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

Rene Is so wonderful I been tryna get a car for 6 months and had a lot of downfalls but Rene did not give up ! LOVE YA LOTS

My first Tesla. The car is a great luxury car with hypercar performance. I love it. It took a day or two to figure out the basics, but the settings and features and FSD have spoiled me. Unless I want to drive, I simply tell the car to take me somewhere and off I go. FSD is not perfect yet, but I’m thoroughly impressed. I’m looking forward to the approaching day I can choose to simply ride rather than drive. On top of all that, the utility of the large hatch area is almost as large as our Durango. Finally, I am extremely pleased with the value proposition even if the purchase process had some bumps along the way. Buying a 20 month old car saved me boatloads over purchasing new. Count me a happy camper.

Dominic F made everything super easy and fast! 10/10 recommend coming to see him.

I’ve owned several Audis over the years and my new 2023 S5 Sportback is the best yet Powerful, stylish, reliable, with outstanding build quality Absolutely love this car!

I test drove multiple vehicles with Pavlo, and he helped me choose the one I really loved. He was very helpful throughout the whole process!

Never spent a $ on maintenance of this car. It is extremely reliable, stylish, status symbol. i am selling this car as I want to buy a new Tesla.

Frank was truly amazing! If you’re in the market for purchasing a new vehicle please see Frank Shorf

This car is amazing but if you like music you are going to have a lot of problems with its audio system. Who ever Acura let do the audio system needs to never do it again. Audio system doesn’t even last for more than a year

I bought the vehicle on line through Ralph Elser. (SM) My follow up point of contact was Devin who did an amazing job. He returned calls and my texts, all of my requests were followed through. This was something very much appreciated. Both gentleman made the purchase process smooth. Thanks Randy

Excellent performance, good practicality, comfortable enough to daily drive and it doesn’t call attention to itself like Mustang GT, Civic Type R, etc….nice under the radar vehicle.

Bought the car that I enjoy! Drives nice and smoothly! Thank to Pavlo for the easy process!

I'd been trying to place an order with my authorized MB dealer for over a year but not for this car; rather, it was for an E53 Cabriolet in the same colors and premium interior. Due to the chip shortage and the transition to electric cars there simply were few allocations available for the E53 Cabriolet so when my dealer received a special order model - Rubellite Red Special Edition - they offered it to me and one look and I was smitten. It's a far cry from a convertible but more than makes up for it by virtues of its own. I've owned the predecessor to the AMG GT 4-door (the CLS63S) but was surprised at the nimble and surefooted handling of this big and heavy car! While this new model is a hybrid with less HP than my old CLS63S, it is plenty powerful and fast enough for the kind of driving I do around town. The car I traded in was a 2018 C63S Cabriolet and even though that car was smaller, lighter and more powerful, I find the GT53 to handle better and accelerate almost as well so whatever difference there is in the weight/power ratio is negligible. The GT53 is more refined than the C63S so the exhaust is more muted and I'd prefer a little more of that sound making it into the cockpit but on the other hand, the GT53 makes for a smoother and quieter ride than the C63S which more than makes up for not getting all the pops and bangs from the exhaust during spirited driving and downshifting. My only gripe is that despite the plush look of the diamond-quilted seats, they are quite firm and I wish there were more cushion in the seat bottom. There is a lot to learn about the infotainment system but using "Hey Mercedes" certainly is helpful. I've only had the car a short while so I can't comment further just yet but so far, the honeymoon phase is in full swing.

Just purchased a 22 Ram 1500...The folks at Ganley CDJR were great to work with and found a way to make the deal work for both of us. Their staff all worked to get the truck ready for us quickly and we were going down the road in record time.

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Had a great experience buy my car staff was friendly, financing was very simple. Thank you for your help

A few years back I had a Suburban and hated coming upon hybrids. When the time came for a new car I first was thinking Corolla since it was my first new car decades ago. Then I figured why not a Prius? I have the XLE model that has most anything you could want in a new car. I usually only go 5mph over speed limits but I'm always passing all the cars when going uphill. I get looks from other drivers I pass wondering why I'm passing them in a Prius. Great handling too and so far I've taken it up to 114mph. I could've kept going but there was traffic ahead so it'll wait for another stretch of road. If I ever buy a Ferrari, I'll get a license plate frame that says, "My other car is a Prius"!

Worked with Haylee. She was fast and efficient. I highly recommend doing business with her!

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

best car I have ever owned,I highly recommend, CVT & engine are flawless, discontinued and no more will be built, these are built in South Korea

Excellent care and detail , Lance, Toney were very patient and incredibly patient. I would recommend them to everyone

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

It’s a simple, affordable, efficient car with higher end technology you wouldn’t expect in a car like this. Others have said the AC is terrible, but I haven’t experienced anything of the sort - quite the contrary. The AC cools the small cabin in just a few minutes even in 90+ degree Georgia summer heat. Maybe an older one that needs the AC serviced wouldn’t work as well, but nothing works like new unless you take care of it. As for everything else, it really is what it is. Its strong points are fuel efficiency, technology, and long term reliability. Weak points are exactly what you would expect for the trade off: not a sports car so it doesn’t take off like one, not an extremely comfortable ride, but what do you expect from an inexpensive car built to be light weight and good on mpg.

I feel comfortable in the drivers seat, and love the dashboard. But I don’t like the fact that rain is caught in the door and you can hear it “swoosh” when turning. I first thought I had a gallon of juice in the back. Plus, I can’t find a cargo cover for the hatchback.

Great customer service the process was super fast. I will definitely do future car business with Carface Auto Sales highly recommend this place. Mario was our go to guy and really went above and beyond thank you for all your help!

Excellent vehicle using technology and consideration for human comforts. Lane keep assist is developing each year. Cruise control distance features are well designed. Would I buy it again? Absolutely.

I bought a Lincoln Mks, I am Very Satisfied, Matt and Mike made my buying experience very Easy and Thorough, Explaining Everything throughout the process. Great Guys, Great Environment and Great Experience. Alot of Beautiful Vehicles, Was Hard to Choose.. I VERY Much Recommend These Guy's and Establishment to Everyone!!

On the 2020 recall, dealer fixed it with no problem, offered a loaner car for the duration. Very good gas mileage. Also, dealer will now install anti-theft system, all with NO CHARGE.

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

Bought this new, never had any major issues mechanically. I take care to give it regular oil changes with synthetic. The nav has gotten laggy so I don't bother with it anymore and stick with my phone. I've also noticed the TPMS sensors seem more sensitive lately, so it annoyingly warns me about low tire pressure, even when it's not that bad yet. This blocks the screen telling me avg. mpg, so I have to fill it up I can't just ignore it for awhile. Other than that I still love driving it, it's quick enough for me and fun to drive around town. I was expecting to change cars much early especially with the warranty now over, but I'm going to stick with it for a few more years.

My first Experience with Vince Gill-Cuffaro was in 2023 when I selected an RDX. Vince was one of the main reasons I made my selection. He was courteous, friendly, Helpful and extremely knowledgeable. Vince reached out again to me this year (2026) And worked with me over the phone and via text to trade my 23 for an upgraded 26. Again, Vince was key and helping me make my decisions. Five stars to Vince. Also five stars to crown Acura for Their service department, whom have always been helpful.

Great car. I drive about 30 miles a day round trip. Great in city and on the freeway. Stylish great features. Comfortable ride even as a bigger dude.

The dealership was clean, car was delivered very clean, with all weather mats installed. They made the process easy. All around professionals from sales to parts.

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.