My old car died. They did what they could for a trade in. Gave me more than the Ford dealership would do. They were easy to work with on the purchase. There was one small issue after I purchased the vehicle and they helped me figure out what the problem was even though they had no legal obligation to look into it. No issues with the car once we figured out that minor interior noise issue. I would recommend checking out their lot before going to a full service dealership. You can tell they love the car business.
Great customer service! Pleasant environment and friendly people. All service options were explained to me in detail by Marshall. This made my decision much easier. A dealer is only as good as its service dept.
Quick, answered all questions, explored wants/needs, took good care of me. Ron was awesome, he had 3 deals going on at the same time but checked in with me and knew I had limited time. He got me in and out of the whole transaction in about an hour.
My wife and I bought a Certified Pre-Owned Honda Accord Hybrid here and have been in awe of this dealership ever since. Scott Hiller is wonderful to work with, helpful and efficient. We definitely will buy our next Honda Hybrid here.
If your in the process of buying a vehicle whether its your first time or 5th time..dont go anywhere else! My Fiance and I had the best customer service! We were buying a vehicle for the first time together. Our salesman, Chau was top notch! Very professional, compassionate & organized. He himself made our first buying experience perfect. The entire Penske honda staff was great & we will be back for every car in the future! Chau will take care of all your concerns in a timely manner.
Highly recommend! I have had nothing but excellent experiences here for all car service/repairs. The service is always amazing - very helpful, kind, and professional. Every time I go in for an issue they work to resolve it and I never, ever feel taken advantage of as I have sometimes wondered at other places in the past. I will definitely continue to go back.
I would buy a car from this dealer but would not use my assigned salesman. The car that I made an appointment to drive was evidently sold (to his surprise) and he barely had one car ready to drive. He wanted to sit me down and talk to me instead. I refused.
Gary Parish (Internet Sales Consultant) and Steve Earl (Finance Manager) made my buying experience very easy and stress free. Gary was very knowledgeable about my new Honda and Steve was very efficient with absolutely no surprises, very pleased with my overall experience at Penske Honda!
Shopping for a car is always a headache. This was my first car buying experience and after some not so pleasant encounters, I was dragging my feet to come to this place. I was pleasantly surprised at the relaxed atmosphere and just no pressure attitude. Honda's are obviously great cars, and my boss and coworkers got their cars (new, lease, trade in) all at Penske!
This was my second time buying a car at Honda Fishers. I not only came back because I love Honda cars but also for the great customer service that I received from, Rick. Both of my cars that I have purchased have been from him. He is straight forward and will tell you the truth about the cars there. I trust him as my car salesman which speaks volumes on the type of guy he is. He made the process easy and painless both times I’ve purchased a car. I have no doubt that I will be back to purchase another vehicle from not only this facility but also from Rick.
Very quiet, professional environment. Mike Rice helped me look for a car that fit literally every one of my needs. He got me great deal and never made it feel like he was selling me a car. It's like he was family just helping me look. Great place. Will buy all my cars there now!
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