The customer service is what brought me in to Tracy's. I had heard such good things about their many deals, their courtesies, no-pressure, I was not disappointed! They seemed like friends the minute I walked through the door. I can't say enough. I will keep purchasing my VW from Tracy!!!
Our experience at Honda Hyannis was excellent from the start of our meeting our salesman. Peter Stout is a gentleman, easy to work with, answers questions and takes time to explain the technology of our new car. We would recommend Peter to all our friends. Stop into Honda Hyannis and meet him and check out a Honda when you are looking to buy your next car.
We just purchased a 2018 Honda CRV from Hyannis Honda. From start to finish our experience was superb. Peter Stout spent hours explaining all the new features to my wife before she left with the vehicle. I would recommend this dealership to anyone desiring a pleasant, professional approach to customer service.
I me my sales person Frank Phillips while walking the parking lot while my 2012 CR-V was being serviced. Frank asked if I needed any help and I told him I was just looking around while waiting for service. He told me if I has any questions just reach out and left me alone to do my looking. After looking at the newer CR-Vs I thought I would see what it would cost to buy or lease a new CR-V. I found Frank and we started the pricing process. Quickly learned that buying a new CR-V with my 2012 CR-V as trade in was not goin to work and so we talked leasing. Again, it seemed really high. Frank understood what I could afford and went to discuss with his Manager Eddie. Eddie understood!!! He was able to adjust to lease price to one that I could accept. And so I accepted! Until I called my wife who told me absolutely not and she would want to come back and discuss with them. So I gave Frank and Eddie the bad news, left the sales office heading back to service when my wife called back and apologized and said I should go for it. Phew!! So I went back into sales office found Eddie and Frank and told them. I was expecting that the deal was no longer valid as I had rejected their offer. To my surprise all was as it was before and we finished the deal. I bought the car on Friday and picked up my new CR-V on the following Monday. Sean the business manager was able to transfer my special Cape & Island plates to the new leased car. I have had the car for a few days and it is everything I hoped it would be. Great Experience again by Hyannis Honda!!!! I have purchased my 1999 Honda CR-V from Hyannis Honda, my 2012 CR-V, my wife purchased her 2015 Civic and my daughter has leased her 2016 Cive from Hyannis Honda. Very happy with the Sales and Service !!!!!!
Hyannis Honda has always been fabulous, both sales and service. Jason Kustanovitz was excellent, kind and informative. You get the feeling that Hyannis Honda will stick by your purchase and be of assistance AFTER the sale is completed. Jason did that for us.
Came in looking for a Silverado. Sales rep was very helpful showing us a nice truck. Put a deposit down and came back on Monday to close. There was a discrepancy on the down payment that would have affected the payment but the finance Manager Sean worked it out in our favor. I would buy here again.
We deal with Josh Carvalho, the service manager and Bryan Wells, the service adviser. They both go out of their way to work with us in getting our fleet of Volvos in for service in a timely fashion when issues crop up.
Very experienced sales staff. Comfortable show room. Didn't know what I was looking for but they were very patient with me. Would definitely recommend them if your looking for a good deal on a new vehicle. James Hudson thank you very much for your help. Excellent salesman!!!
He makes me feel very comfortable buying a car. Very happy with my purchase this year before summer. Car working great as a second owner. Each time I go for an oil change, feel glad to be a customer there.
When I arrived at honda of plymouth I felt anxious about buying a vehicle. Geoffrey was great! He respected my budget and did not try to up sell or pressure me. He made the entire experience so easy and seamless. I am very happy with my vehicle and would absolutely recommend Geoff Giampapa and Honda of plymouth to a anyone.
I needed a hitch put on my new Honda Accord. We just bought our car from the Tufankjian family dealership, so when I needed help installing the hitch so I could tow my bikes, they did over and above what I could have expected. Barry Siegal was GREAT! He got was honest and explained all that needed to be done. The price i paid was less than he quoted. They even polished my car. To say I am happy and pleased with the service is putting it mildly.
Excellent experience with AutoFair Honda!! We purchased 2 new vehicles from them in 4 months - a CRV and a FIT. They price matched other dealerships when we found a lower price and gave us an excellent price on our trade-in. Very easy to deal with, no pressure, and very accommodating. Our salesman, Henry Lennox, was very helpful and professional. I also spoke with one of the sales managers, Mike, who was very reasonable. I would highly recommend this dealership to others.
Germano was immediately very helpful with my recent lease of a 2015 Honda CR-V. While waiting to speak with him, as he was very busy accommodating an elderly woman, we enjoyed some popcorn - great perk! As soon as we sat down to talk with him, he cute right to the chase and asked that I tell him my budget and whether I was looking to buy or lease. He went directly to his manager to consult for the quotes. Thereafter, we were seeking a lower rate. After multiple back and forth trips to his manager, in an effort to meet our demands, we reached the offer we were looking for. Germano has a great character about him that makes him not only professional but also very easy and enjoyable to talk to. We laughed a lot which made the process that much more enjoyable. The staff overall is very nice and accommodating, but I certainly know why Germano has received a number of awards at Auto Fair. Not to mention, he works late hours and on the weekends, proving his dedication to the job. He even checked in a couple days after my purchase to make sure I took care of my inspection sticker and wanted to make sure everything was going okay. I am glad to have worked with Germano and HIGHLY recommend him to anyone else looking to make the trip to Auto Fair - well worth it!
I went into Auto Fair Honda in Plymouth in hopes to buy a Honda Pilot. I despise the car buying process and always have, mainly because of the salesmen and women. I had never come across a salesman that I could tolerate until I met John Fitts. He spent over 3 hrs with me trying to find a car that I could afford and that fit my needs. Throughout that 3 hrs he was personable, honest, friendly, and very easy to talk to and be around. I didn't buy a car that day, but John kept in touch with me and I ended up going back there less than a week later and bought a Camry. Since I have bought my car, he has helped me with a few other things that I needed without hesitation. I would recommend John to anyone who is looking for a good and honest salesman who is willing to go the extra mile to help.
The ease of buying a car from John Fitts is simply wonderful. As I entered the dealership I was immediately greeted with a smile and a handshake. I came in to look at a particular vehicle and I told John that. He immediately showed me the car and took me for a test drive. 3.5 hours later, I walked out with my new car. I felt like I truly mattered. I will absolutely return to buy my future vehicles from John and recommend him and AutoFair Honda to everyone I know.
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