Patient Friendly staff was willing to look around all day at many different makes and models of vehicles trying to find what I liked best and get everything I wanted into one vehicle while staying within my budget. Fantastic job guys. Keep up the good work.
they explain to you about the car and the price without b.s. sales people are friendly and helpful.they even offer you things like water or coffee. i,m happy. hope to see you when i need to buy some parts for my new car. happy holiday to all and thanks again.
It was my first time leasing a car and Mr Fitch helped me. He was kind and patient enough to help me and my boyfriend considering we took two days to decide. The minute we stepped into the dealership he rushed our way and made sure we got the best deal. I???ve been to several dealerships comparing prices (and customer service) and Michael was by far the best! Definitely recommending him to whoever is looking to lease/buy a car. Would give him 6 stars if I could!
Came in and was helped right away by Alex. Got my car appraised and helped me turn my trade in to a new car. Would definitely recommend this dealership to anyone looking for a car. The manager that night also helped a great amount and was able to make it work out so I can leave in the car I wanted !
I???ve bought many new and used cars in the past, but my experience here was by far the best. Roberto was a huge help in selecting a vehicle, easy to work with and understanding of buyer concerns. Alex and Gabe helped answered all my questions and were very helpful. Bryan, the manager, made sure I was able to get financing for the car I wanted. Overall, a great experience and I can tell the saying ???teamwork makes the dream work??? definitely applies here.
Great experience working with the whole team at Ball Honda. They followed through on the price quote they gave me the first time. Making the entire buying transaction honest and seamless. They made it simple, easy and enjoyable. I would highly recommend them!
Our 1st time visit to Kia Ball was absolutely perfect. My fiance and I walked in not expecting to walk away with our 1st brand new car. Danny our Sales rep was absolutely amazing he answered all of our questions and more. Danny took the time to explain all details of our brand new Kia Soul and set us for the bluetooth feature before taking off. When the price wasnt right the 1st he went back and worked some magic and came back with an offer we could not refuse!! Let me tell you we are extremely happy with our purchase and with Danny and the Kia team for the service. Was not expecting to have actually walked away with pur dream car!!! Thank you Danny for your commitment to us!!!
This was my first experience in leasing a car and I was very nervous going into it. Oscar Ramos was extremely helpful, answered all my questions, and gave me great options to choose from. He wasn???t overly pushy like I???d heard salesmen can be (no offense). He was extremely patient and made me feel like he really wanted to help me make the best decision for myself! It was awesome. Would absolutely come back and refer others to this dealership and to go see Oscar.
I did a lot of research prior to deciding on a Jeep and Carl Burger was best dealership. I drove up and I was greeted by Mary and it was a smooth transition from there. I told her exactly what I wanted and she wasted no time in making it happen. Side Note: I brought my 2 kids and the team was so great to them (offering them snacks/water) they have a tv section and a small kids play area. I had a wonderful experience and will be sure to recommend Mary Roberts any chance I get.
One day I was up on a hill I saw dull markings all across the top on both sides except in the middle. Manager said they were caused by the wind! Several other people confirmed the marks were made by a buffer including a paint shop so I stopped going to Mission Valley Honda. After two years my car developed a major problem so I went back to them and discovered there were all new people in the service department which made me very happy. The old ones always though I didn't know what I was talking about. My service person was Joseph De La Cruz. He was great. Very attentive, through and patient. He listened to all my concerns. He kept my car so he could order new parts and old parts could be removed so the car could be repaired the next day. He arrange for me to be taken home and picked up when my car was ready the next day. He made sure my car was ready in time since I needed the car. He is very knowledgeable and never gave me the run around. I highly recommend Joseph. He has restored my faith in Mission Valley Honda to take care of my 2004 Pilot!
Awesome service. I wanted a Scion Iq, didn't wait that long for service from Jackson. Nice guy. I took the car for a test drive. Afterwards did the paperwork no BS just processed the paperwork for my trade in and the used car. Was out of there in less than 2 hours.
I purchased my new Honda from DCH Honda of Mission Valley. I worked with Sean and had a beyond exceptional experience. Sean was very quick in responding to me before I even made a trip to the dealership and upon my arrival he came right out to greet me. The car I had inquired about was already pulled up to the front and Sean was ready to answer my question. We took the vehicle out for a quick test drive and I made a decision by the end of the day. The paperwork process was quick and painless and everybody who had a hand in my sale or even passed by me in the dealership was extremly friendly! I would defiantly recommend this dealership to a friend and if I ever purchase a new car in California I hope Sean is still available to work with!
Thank you for making our our experience wonderful at the DCH Honda of Mission Valley, you have a wonderful atmosphere which is made more so by the warm and friendly attitude of all the team. Special mention has to be made to the extremely efficient and friendly young man whom we got to know - Omar- who were always helpful and eager to give excellent assistance. I received excellence service from the moment I walked in the door. ... Thank you again for a great experience.
Thank you Thank you! Stan and Mike where Awesome! Will tell everyone! When you think there???s no one that could help me, but to my surprise, they got me into a new car! This team of people that helped me will For Ever be part of my family.🤗 too Stan and Mike M.
Ron, my service advisor is terrific. Goes above and beyond what is necessary and is always there to help with all my needs
I will continue to visit the dealership because of you for all my car needs
Fast reliable service, reasonable price, recommend
by Michael P from San Diego, CA
May 1, 2018
I had never gone to a dealer for repairs until I got my Tacoma. But when I bought that truck, I brought it in for an inspection. Now it has more than 100k miles and it's it back in the shop twice more when it had an issue.
Every time, the team was able to assist me immediately. This last time I was even able to make an appointment online after hours for the earliest appointment the next day.
They gave me a ride to work and back. And they even lent me a courtesy car when they had to keep my truck overnight.
Both times I brought the truck in for repair, I feel that the shop expertly diagnosed the problem, proposed an appropriate solution, and executed flawlessly.
I love my truck and I trust that at Kearny Mesa Toyota it's in good hands. 10/10 would recommend.
Everyone who represents this dealership is knowledgeable and helpful. The sales team made the process quick, easy and affordable. I am a very happy customer!
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