Professional, very helpful, responsive to questions
by Bob E from DealerRater.com
December 2, 2018
We enjoyed working with Alison for the purchase of our new CR-V. She is knowledgeable, open to all questions and exceptionally personable. A delight to spend time with. Followers through on what she says she will do. If i had a need for another Honda today, I would contact Alison.
I learned about Alison through a women???s networking group on Facebook and she was so responsive throughout the process. You can tell she values customer service and does a lot of little things along the way. She will go through all the car???s features when you test drive and really knows her stuff! I look forward to working with her again years down the road.
Our salesperson was so knowledgeable about vehicles that it helped make the decision to choose BMW over competitors easy for us. He was patient with us as we asked questions, and friendly with our children. We weren't sure we were going to buy a new BMW, but his willingness to work with us made the decision easy for us. We appreciated the low sales pressure environment as well!
If I could give more than 5 stars, I most definitely would. Looking to buy a new or used vehicle? Trust me, you're in great hands here!!! I'm speaking from experience. Great customer service and Professional. Thanks you're the best!
Daryl felt like my advocate in the sales process, he was incredibly knowledgeable and understood my concerns/needs perfectly. I never felt like he was pushing me into something that wasn't right for me.
Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
The most hassle-free experience I’ve ever had purchasing a car. Ahmed, Ignacio and Monica worked as a team to help me schedule my test drive, pre-purchase inspection and delivery. Price was right, and they even delivered the car to my home. Paperwork took about 10 minutes...couldn’t have been easier. And the car is terrific!
I had a great experience buying my Tesla from RDU. Ahmed was great to work with ahead of my trip there, we had a deal in place before I came to the dealership. Omar was honest and collaborative, making my appraisal and purchase a fair process. The entire staff is great. I would definitely recommend RDU to anyone looking for a great used vehicle!
Everyone was friendly and honest about the inventory, the process of buying my car was also quick and painless! I would recommend this seller to anyone looking for great customer service and nice used cars.
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
5 Golden stars! I was in the market looking for a new car had been searching for almost a month. I ran across Fred Anderson Nissan of Raleigh while watching Sunday night football ball.. seen this 2014 max and that I had to have! I inquire about the car the next day and a online rep contacted me about my inquiry. I set an appointment for the same day! I drove an hour and a half to this dealership with all good hopes of bring home a car! As soon as I arrived at the dealership I was greeted with exceptional customer service. I was actually looking for the rep that I had spoke with earlier that day but she had left for the evening. MACKLY, my guy! He was beyond great! He told me that the lady I was looking for was out but he could definitely help me! I sat down with him and discussed exactly what I was there for! Instantly he grabbed the keys to the car and we headed for a test drive! Man this car was CLEAN! Mackly was very knowledgeable with his information provided! Seems like him and I had met once in this lifetime! I felt right at home! Once back at the dealership things went good and smoothed and fast! Of course numbers were ran and Mackly did his best while working with his team to get me a good and affordable rate! Long story long or more so short! Fred Anderson Nissan is great dealership with great people I wouldn???t mind any day doing business with!
Overal experience was excellent, nice staff and very hospitable. Great prices..my only negative thing to say is my Digital screen wasn’t messed up in the pictures online and then I came to purchase the truck and the screen was messed up..other than that I was very pleased with my purchase and with the staff.
Highly recommended! Very easy to do business with!
by 370z guy from Raleigh
November 3, 2018
I actually sold my car to them through a online buying service provided by my bank. Very friendly staff. No issues. Stuck to the price they offered online. Very quick turnaround once I got there. Way better experience then selling with Carmax!
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