I had to have the front stabilizer links replaced in my 2008 Honda Ridgeline. Within about a week, I started to hearing a knocking or banging noise coming from the front suspension. When I took my Ridgeline back into Verne Eide, Alan listened as I described my issues, and believed me when I said these were noises that were not occurring before my most recent service visit. The service team found out the replacement stabilizer links they had installed were bad and had already broken. Alan ordered OEM parts for my Ridgeline this time, and did not charge me for the higher cost replacement part or the additional work done. He got my Ridgeline back into the shop quickly and the replacement parts were installed quickly. I appreciate having a service advisor that I can trust with vehicle issues and that looks out for my interests as well. I would highly recommend Vern Eide for any vehicle service needs.
Knowledgeable sales staff. Clear path forward when presenting buying options. To a person that we encountered, they know the features and benefits of the Honda vehicles and the benefits that comes with ownership of one.
Came in to get my oil changed and some other typical service work done and Talia greeted me with a smile. She kept me updated during the entire time my car was in even when I wasn???t at the store. Not only would I trust her with my vehicle but I would trust her with my 5 year old son and 4 year old daughter as well! Thanks Verne Eide!
Christian was very knowledgeable about the Honda CRV we were looking for and made sure we had the vehicle we wanted at the price we could afford. I would recommend Christian to anyone wanting to buy a car at Vern Eide.
It was a pleasure working with Remington. He was courteous, knowledgeable and very accommodating to my needs in the car buying process. I appreciate the ???no pressure ??? approach that this dealership has and their willingness to work with me.
Steve is not only a kind and thoughtful guy, but he's also a very informed, knowledgeable, and gentle salesperson. No hard sell here. Just exceptional and thorough customer service. Steve is the best-- so why waste time with the rest?
Jill worked hard to find us the perfect vehicle for our needs and budget, did not try to pressure us or sell us on anything but what we specifically asked for. I would trust her with my mother or daughter.
I had a great experience purchasing my used 2014 VW CC Executive. The staff was awesome, I never felt pressured to buy a vehicle. I test drove vehicles for a few hours one weekend then came back later in the week to purchase. The purchase process was easy and quick, I was done in a little over an hour. I was given a fair value for my trade-in and paid a fair price for my new vehicle.
I highly recommend purchasing from Graham Audi/Volkswagen for an easy purchasing experience.
I had great service from this dealership. I worked with Jeff to buy my car. He was able to pick me up in vermillion to let me test drive the car and did a fantastic job. The price was fair and the car was as advertised. I highly recommend this dealership.
Kept me updated on the service repair on my vehicle.
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