They have great customer service, more upfront than most dealerships, and I did not feel pressured in anyway. Efren was very friendly and made the car buying experience greatly enjoyable. I left feeling good that we got a great deal.
My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
On Nov, 27, 2018 I went to Carson HONDA to have an oil change/maintenance there even though I first got my car from Downey. I approached Brooke Shelton & explained her my situation then she began checking my status in small comp. When she confirmed, she then input my info into comp inside the lobby then she gave me an estimate on when the service will be done. She's very professional, she's perfect for her job, excellent customer service!
Great Dealer since I was 14 in '67 looking at Shelby Cobras
by B G from DealerRater.com
August 26, 2018
I was looking to buy a new car and walked into Galpin to look at the Continental. I was greeted by a salesman on the floor who was on his way to lunch. He referred me to Shaun Shahar. Shaun came out to meet me and I told him I wanted to test drive the car. I also told him the model, color and options I wanted. He happened to have that particular model on the lot. He had his associate Aaron take me for a test drive in the car. Aaron was well versed in all the features of the car. I took the car through its paces and I decided that the Continental just might be the car for me. I think Aaron was excellant and personable to work with. Once I got back to the showroom I spoke to Shaun about pricing and the financing options. He gave me his best price and the deal structure. I decided to think about it. There was no pressure of any kind put on me to buy. Shaun called me back the next day and I told him that I was still interested in the car. We went over the pricing again and made some adjustments in my favor. I stalled on the purchase price. He sounded so disappointed and I was too. The next day the sales manager called me and I told him I would buy the car with one final adjustment in price. He called me back 10 minutes and said we have a deal. I got into an Uber. Shaun sat down with me and went over the terms of the purchase. He explained it all to me in a clear and precise manner. I then signed all the paperwork. Then Shaun sat in the car with me and gave me a crash course on all of the features and how they operate. He was very patient as I soaked it all in. Then he gave me a rapid fire test and I passed with 100%. I felt competent to operate my new car and drove home. I have to tell you that it was a pleasure to work with Shaun and his associates. He made everything smooth and without causing any stress. I would recommend him to anyone I know that wants to buy a Lincoln or a Jag.
I was really nervous about the whole car buying experience but the staff at Galpin made the experience quick and painless. I received the best deal and a car that was better then I dreamed. I would recommend Galpin to my grandma. I???m so pleased!!!!
Vasny and Beverly were a great help and great sales rep. They were able and willing to work with me and able to work out a great deal. They have been very attentive even after the purchase of vehicle. Great experience
We are repeat customers for Galpin Honda. Mr.Ali referred us to Chaudry Ahmed to work with him. Very helpful, nice, and patient. We are very happy and we will refere our other friends and family to Galpin Honda. Go to Mr. Chaudry.
I bought a 2013 Toyota Avalon Hybrid it was in GREAT condition and below blue book Drives great and look great inside and out. Paul is a great salesman. I had no complaints. I would recomment this place for the best prices and great looking used cars.
I was in need for a 7 or 8 sitter car. After visiting several auto dealers and test driving several cars including Cadillac, Infiniti Qx 80 and Lexus 460, i was extremely happy with my experience at Ben Auto. From the time i met Henry and Paul, they came across as genuine and did not have the use car dealer attitude. Because they are a smaller dealer, i had to pay extra 0.5% interest taking my rate to 2.7 % instead of 2.2 i could have had with franchise dealers. I will urge anyone looking for outstanding customer service and quality cars to first stop at Ben AutoHaus. I wish i could only express the joy of my family filling up the car when we go out and my wife will not driving second car should we choose to go out. BEN AUTO HAUS IS THE BEST!!! THEY ROCK!!!
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
This was our 3rd Honda purchase and we are so happy! Everything about our experience was great! Matt Refaie was so knowledable and took his time when I was checking out explaining everything to me so I completely understood the new features. I tell all of our friends and family to go to Weir Honda!
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