I was not happy with my dealings with Paddock. I went in to look at a specific car, was contacted to verify that morning if I was still coming in, and when I got there was told the car was already sold. I should have been contacted regarding this!
I have purchased cars from other BIG name dealerships in the past but have never been treated with the kindness and friendly service that we received from Paddock's Chevrolet. They bent over backwards to make sure we were completely satisfied.
My husband and I came in looking for a bigger vehicle to fit our expanding family. We 0retty much knew what we wanted. We told our salesperson and he immediately pulled the exact car we wanted. We worked quickly through the paperwork and went home with the vehicle that night. Fast, friendly and courteous environment!
Everyone was super nice. I want to give special thanks to Joe Bumbalo, Kevin Zephaniah, Mike Watts and General Manager Steve. They went out of their way to help my mom and I get the financing paperwork signed making special arrangements for my mom who was recouperating from a serious car wreck a few weeks earlier and then helping me to get a ride to pick up the new vehicle. It’s a beautiful vehicle. I’m super happy with the buying experience. Thanks and God Bless to all!
Knowledgeable sales rep. Got us just the vehicle needed/ wanted. Perfect replacement for vehicle damaged in accident. No pressure. No hassles.
Replacement vehicle purchased was in great condition, clean, low mileage. Cost was right in the price range we expected.
The best salesmen and service crew. They all really took the time to listened to what I wanted. Lamar was excellent and was never a pushy salesmen. He followed up with me even when I didn't buy a car on the first appointment. They went above and beyond what any dealership has ever done. Truly genuine people there and freest customer service.
Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
After looking at Westherr and a few others, I went to Cappellino to look at a truck. The salesman Mike, was very pleasent to work with from start to finish. His customer service was what brought me back in to drive the truck again and to purchase. Not once did he push a sale on me, and I feel that’s very important.
Fast, Friendly, Efficient, Straight forward and no B.S. !
by Cody Sears from DealerRater.com
November 3, 2018
My experience purchasing a vehicle through Pellegrino was exceptional. Between Sales, Service and the Staff up front everyone was kind, easy going and a pleasure to work with. I didn't feel pressured once and Brad went above and beyond my expectations through out the whole deal. I honestly don't think I have ever wrote a review my entire life, but I felt it was due here. I was in my new truck and out of my old one faster than I had imagined possible. Thanks Pellegrino for everything and keep up the great work !
Joe Pellegrino and the rest of the faculty was a pleasure to work with, they made sure to meet our every need and want with finding us a perfect family vehicle! We will be coming back for our next buy and will be sending all our friends and family to them for their next vehicle purchase!
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