Our dogs go everywhere with us and we are an active family. We knew we were going to need a bigger vehicle. We did our research on what we wanted and because of other friends giving positive reviews we went to Mighty. We found a vehicle that was everything we needed and they worked with us to make sure we get a price we could afford and found us a really good and affordable extended warranty. I am pleased because it wasn’t a pushy experience and they truly cared about what we had to say. After having the van a few weeks there were a few things that needed to be taken care of macanically that came up (no fault of the dealership) and they took care of it in a timely manner. They went above and beyond with customer service and overall experience. I would certainly go back and purchase another vehicle from them when the time comes and would recommend them to anyone that asked. Shout out to Cody for being awesome!
I purchased a used car that fit our budget. There was no pressure but there was very honest and informative information about the car we chose. These cars were chosen to be on this lot by the dealership. They do a good job to present quality used vehicles for sale. I have already recommended them to friends. I will be back. Thank you.
I am a very fussy individual!
With that said I have searched many places for a new used vehicle. I have not seen another dealership with the attention to detail and quality of the vehicles on the lot. Very impressive! To top it off all sales personnel I dealt with were kind, courteous and amazing. I even peaked into their detail area and employees seemed to be enjoying themselves yet paying attention to detailing the vehicles. Anybody wanting a used vehicle definitely need to stop in and see what is available!
We purchased a 2008 Subaru from Greenville Auto. The whole experience was straightforward, transparent and hassle free. Trevor was excellent to work with. His follow-up was prompt and complete and he was fully transparent and very easy to work with. The inventory is limited but if you find a car that meets your needs, I would not hesitate to recommend Greenville Auto and RV.
I have a 2010 Dodge Journey SXT front wheel drive 3.5 V-6.
I brought it in for an excessive oil useage problem.(2 Quarts between changes). I have been to 4 other shops before Bergstrom Kaukauna, who did not take care of the problem.
When I called Bergstrom Kaukauna, to explain my issue, Morgan from service was very helpful, and recommended a bg engine cleaning product with my next oil change. This took care of the problem. I was so frustrated before going to Bergstrom Kaukauna, and talking to Morgan, I was ready to get rid of my Journey. Thank you Morgan, and thank you Bergstrom, you have gained a customer for life.
My deepest appreciation
Jason Inda was extremely helpful in buying a used car, took the time to showed me how to use all the features. Also followed up to see if everything was ok. So I would highly recommend seeing him for buying a car.
The only complaint was the buying process took along time.
I found the exact truck through the internet. The dealership responded to me immediately and I was transferred to Matt for the price and trade in value. I thought the prices they quoted me were fair for me. Matt did an excellent job ensuring the truck was set up as I wanted it. Finally a good experience buying a truck that I really wanted. I would definitely recommend buying a car from then.
Van Horn Hyundai ALWAYS provides us and our vehicle with all around 5 star service. Only hiccup this last visit is while we always have received a printout of their color coded multi-point inspection review along with the invoice every time we have had service done there, we did not receive a copy of that multi-point inspection review this time when we were in for an oil change. We like to keep copies of these things for our records so that we can provide a history of all services preformed on our vehicle, which we purchased from this dealership brand new(2017 Hyundai Elantra). I returned to the dealership the next day to inform them of this and they quickly provided the printout of the multi-point inspection review, no questions asked. Every time we deal with the people at Van Horn Hyundai, from the day we purchased the vehicle through every service appointment we've ever had with them, it's always been a 5 star experience. Thanks again Van Horn!
As I started my search for a newer truck through carfax, I found DePere Auto Center had the truck we were looking for. We sent in a request to see if it was available, and they got back to us within an hour. Phil and the team that we were able to meet were friendly and down to earth.The test drive went smoothly. There was no pressure or hassle with buying the truck form them as we would get from bigger dealerships. We even asked if we could have the truck bed to have a spray in bed liner and Phil took care of this for us. Amazed and much appreciated at the customer service we received. I know that I will be recommending DePere Auto to all my Friends and Family along with us when we need to look again.
Test drove a few vehicles here. Didn't end up making a purchase here, due to unforeseen changes on my end. But was nice experience, pleasant environment. David Vandersteeg was helpful. Would come here to purchase a vehicle in the future, and would recommend it to others.
A GREAT DEALERSHIP!I bought a 2014 Chevy Captiva on 06/23/2018. Unfortunately a month after I bought it found out the Shifter assembly needed to be replaced and was not covered under warranty. The dealership took care of it at no cost and gave me a rental. I will definitely go back there again for a car and recommend them to anyone.
Recently purchased a used Pilot from Tom. Our buying and delivery experience couldn't have been more enjoyable. We were very happy and impressed with the polite, helpful and knowledgeable staff. After the 3 hour drive home I noticed a vibration in the Pilot, and after diagnosing a faulty rear driveshaft I contacted Tom. Without delay, Tom returned my call and informed me that the dealership would provide me with a brand new shaft at no cost to me. I will say that Van's stood behind their vehicle and made me a very happy customer and we will definitely be doing more business with them as my wife is a loyal CRV driver.
I bought a used Santa Fe from Jeff B a few weeks ago and had a great experience. I had some speakers that were blown in the vehicle and when I brought it to the attention of Vans, they replaced them free of charge. Everyone I encountered at Vans was professional and helpful. Having a good service department is a plus unlike my experience at Bergstrom in Green Bay!
Took my 2017 Accord SE in for service (oil, filter, and rotate) today. Was promptly greeted by my Service Writer Mindy. She was very kind and quick to get me written up, and the Technician who preformed my service Douglas did a great job as well. Car was clean, my seat was either not moved or put back exactly where I had it, and the engine bay was clean. Overall great; 10 out of 10 (or in cars.com case 5 out of 5)!
Was in the market to purchase a new Civic. From test drive to dealing with the sales associate (Tim Raasch), I felt respected and not yanked around/time wasted with the whole buying process. I did do my own research before going to the dealership from various other dealerships for prices, accessories, dealership fees, average price ranges, perks from buying from other deals, add on options, extended warranties, etc so I felt comfortable in terms of negotiating prices/terms and asking for what I thought was fair. I feel that Tim also took me seriously and did not waste my time knowing I drove from out of town. At the time of signing/purchasing, one small hiccup occurred with Van's not recognizing/remembering that the agreed on price also included 1 year's worth of oil changes along with the $25 credit to the service center and 1 complementary oil change. Tim, the sales associate I worked with, had written down what we'd agreed upon and brought it back to his manager to get it approved. Glad he wrote it down and saved it for proof of agreed upon negotiations. Overall, rather pleasant buying experience despite the negative connotations associated with the whole car buying process.
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