Used Honda CR-V for sale near Palmyra, NY

We had such a wonderful experience working with Jennifer Flammia. From the moment we walked in, she went above and beyond to help us find the very best used car out there. She was incredibly accommodating, patient, and truly had our best interests in mind. Her delightful personality made the entire process fun, easy, and never overwhelming. It felt less like a stressful car-buying experience and more like working with a trusted friend. We couldn’t be happier with our purchase and would highly recommend her to anyone looking for a car!

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Brought my Accord in for my yearly inspection. The team at Ralph Honda did a very thorough job and found that everything was looking great. It is very reassuring to know that my car is all set for another year. Plus they washed my car, very nice.

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

This was the best dealership I ever worked with! I drove an hour and a half to get there and it was more than worth it! The president and his family and all of the staff are so friendly and will get you the best deal for you and the car that you WANT! I have bought or leased many cars in my life and this was the best experience I ever had!

My 2024 Honda CR-V is everything I expected and more. It has great pickup, quick stopping ability, U-turn small radius like I've never seen, and good on gas mileage.

I HAD A GREAT EXPERIENCE WITH VISION HYUNDAI, GREAT SELECTION GREAT SALES STAFF. VERY FRIENDLY. I WENT THERE TO BUY A PRE OWNED CERTIFIED TUCSON AND WAS ABLE TO GET IN NEGOTIATE A GREAT DEAL AND OUT WITH MY NEW CAR WITH EASE.

This is my 3rd CR-V EX-L. It gets more comfortable with each iteration. Performance is outstanding. Fast acceleration. Nice sound for gas-powered vehicle aficionados. The blue color I have is the most beautiful color ever produced by Honda. Fuel efficiency is as advertised. I won’t buy an EV until charging stations are everywhere and charging speed is improved.

I recently purchased a Mazda SUV from Nick Fedrau at West Herr in Canandaigua, and the experience couldn’t have been better. Nick was professional, friendly, and extremely knowledgeable about the vehicle lineup. He made the entire process smooth, stress-free, and actually enjoyable — no pressure, just honest help and great communication every step of the way. The Mazda SUV I bought is in fantastic condition, and Nick made sure I got the best deal possible. He took the time to walk me through all the features and even followed up afterward to make sure I was happy with everything. If you’re in the market for a new or used car, I 100% recommend reaching out to Nick Fedrau at West Herr Canandaigua — he truly goes above and beyond for his customers.

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

Great car-buying experience! I bought a used car. The process was easy and efficient.

Comodidad, eficiencia en consumo de combustible, estabilidad y buen control del camino, me encanta manejarlo porque es tan silencioso y cómodo, se ajusta a mis necesidades y a mi familia.

I bought my truck in May and everything was smooth and above board. Great people and the place was clean and comfortable.

Sticky steering wheel when cruising at 40+ speed. The new CRV shares the same platform as the Civic. Since the Civic has a recent recall, expect CRV to have the recall in the future.

I worked with Steve during my search for a used EV, and I genuinely can't say enough good things about him. Although I ultimately had to go with a different vehicle due to logistics and timing, I really wish I could’ve closed the deal with him. Steve was hands down the best salesperson I spoke with during this entire process. From the beginning, he was patient, transparent, didn't play games and was never pushy - a rare combo in my experience of car shopping. He took the time to understand what I was looking for, explained the details clearly, and even caught important details (like hail damage) before I committed, which shows integrity and a customer-first mindset. He followed up consistently without being overbearing and truly made me feel like he was working with me, not against me. He was proactive and helpful every step of the way. If you're in the market and want to work with someone who's honest, attentive, super friendly and genuinely kind, ask for Steve. He sets the bar for what a car buying experience should be. Thank you again, Steve. I really appreciate everything!

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

I enjoyed working with the Summit view team. Jason was knowledgeable about the different types I was interested in and there was no pressure. Summit had a good selection of vehicle types I was looking for. All were first rate used SUVs. The " ins and outs " of my vehicle was thoroughly explained before I left the lot. That was nice since I was transitioning from a car with 2006 tech! I would definitely recommend Summit View to anyone looking into purchase a fine pre-owned vehicle.

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

Micheal S. Is professional, knowledgeable and communicates in a timely manner. My Chevy Ss was recently in for general service. I was told the calipers on the Brembro brakes were seized up and needed replacing however part is no longer manufactured. My car remained in the shop for10 days while a search for part was ongoing and Mike was away. Monday I received a call that calipers were functioning and performing. I am not sure I was convinced that this story was true as initial diagnostic seemed drastic. There was no charge. I trust Micheal when he conveyed faith in proper function of my brakes. I will trust him in future service for my vehicle as he conveys interest in overseeing proper care of my car.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

I bought Honda CRV 2024 and been pleasure to own this car as its my first time! The color is unique and powertrain works fabulous. Since i bought this recently have not driven the car much but i can sense its gonna go long with us. Still have to get familiar with all those lots of features of course however i just wish there was a fog light too for convivence specially driving at night or rough weather. Over all nothing compares Honda and its flawlessness...giving it a big thumps up!

Great to have our car back Looks good, air conditioner works well. However the check engine light is back on. I will call about that.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

Sam helped me change my mind about visiting a car dealership. His knowledge about the cars he was offering showed he cares about presenting the dealership in the best possible light.

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Mercy at West Herr was great to work with! She was so accommodating and brought in the few vehicles that I wanted to test drive. Once I test drove them, she worked with me and got me the exact deal I wanted in the car I wanted!! I was referred to West Herr and had a great experience! I hope to have the same experience with the service department!

This is my 3rd CRV in 15 years & it is 1 very nice, comfortable, easy car to drive. IT absolutely loves the open road. Just got back from a 5 day trip to Yellowstone-averaged 36 mpg!! Nice looking & holds a lot of luggage plus 4 adults.

Great service - kind, genuine, and helpful. I traded in a car that I’ve been rather precious about. The team recognized my emotion towards the exchange and really set me at ease. Glad to have worked with these folks!

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

Fantastic first time car buying experience with this dealership. The process was painless and very easy. I was nervous and unsettled and the salesman was able to calm me down and get me into the car I wanted. I would highly recommend this dealership to others.

This is my third Honda vehicle so needless to point out that I am a fan of the brand. My 2019 CR-V Touring is a good SUV. Before purchasing it I researched comparable vehicles and in the end my final decision was the CR-V and I am happy with my purchase. We have driven it on vacations of over 2000 miles and not one back ache. The only improvement I can think of would be if it had a tilt steering wheel. Gas mileage varies and I generally get about 33mpg combining city and highway. On trips I got as high as 38mpg. All things considered it is a good vehicle if you need an SUV.

I bought a Toyota Camry from Waterloo location. I have no complaints. I think can’t remember if the Gus first or last name was graham. Great salesmen. Helped me get the note with marginal credit. Great car

Easy to handle, but could use a little more luxury. Impaired vision, five drivers side from window or car meets engine want heated seats to be an automatic option, _____cannot use Google Maps in this car. Could not use cell ph till I called Honda directly. What’s up?

Very good customer service and very nice! Maritza was so kind and helpful, if I ever need another car I definitely will buy from here again.

I had to replace 4 quickstruts, rear adjustable control rods, spark plugs and valve adjustment at 105,000 miles. The front sway bar had to be repaired. The usual brakes and tires. The valves needed to be adjusted as they were not to specification anymore . I didn’t mind spending the money because I plan on keeping this CR-V past 250,000 miles.