Very helpful, took lots of time with us, answered our questions and were very knowledgable. They didn't ever pressure us and were willing to just show us whatever we needed to know. Thank you, Loura, David and Pat and the serviceman who took time out to come and explain to us about the hybrid. Thank you! Dave and Marcia
I had to have the front stabilizer links replaced in my 2008 Honda Ridgeline. Within about a week, I started to hearing a knocking or banging noise coming from the front suspension. When I took my Ridgeline back into Verne Eide, Alan listened as I described my issues, and believed me when I said these were noises that were not occurring before my most recent service visit. The service team found out the replacement stabilizer links they had installed were bad and had already broken. Alan ordered OEM parts for my Ridgeline this time, and did not charge me for the higher cost replacement part or the additional work done. He got my Ridgeline back into the shop quickly and the replacement parts were installed quickly. I appreciate having a service advisor that I can trust with vehicle issues and that looks out for my interests as well. I would highly recommend Vern Eide for any vehicle service needs.
In my role with the City of Quincy, I’m frequently frustrated by our inability to reward our taxpayers by buying locally...I’m very proud today to look at a purchase order for two new Police vehicles being purchased at Gem City Ford. Quoting from the letter from our PD to the committee, “...for many reasons t vehicle) most liked by our officers”
The cherry on top of the sundae is that we get them frquincyom Gem City Ford!!!
Tamara Hollaway was an excellent sales person! She was patient with me and very helpful. She made the whole process of getting a new vehicle a pleasure. She was very enthusiastic and had a wonderful personality shining through. I would definitely recommend her to anyone seeking a new car!
Friendly, customer oriented people, salesman Ryan Billo very helpful, patient, knowledgeable, just very good at what he does! We have purchased vehicles from Len Dudas before and we always come back.
Mike Peterson from business office also very good to work with.
Will shop here again some day.
Honda on Grand went above and beyond! The used car market is tough to navigate to say the least. They didn't pressure, just presented a quality product that they stood behind and Worked with us with any issues we had. So happy with our purchase!
We are happy we leased a new vehicle from Victory Sandusky Honda. Our Sales Rep, Jeannette McGory, Leasing Finance Rep, Ken Noser and the opportunity to meet the General Manager Gene Cappo was a great experience. They are willing to work with you and make you feel comfortable. We recommend this dealership if you are in the market for a Honda.
This was my first time getting my car oil changed at Honda. The young lady pulled my car right into the building and took me to the waiting room. She even showed me how to use the (free) coffee machine!. I'm excited to get my oil changed here from now on.
I highly recommend this service department for vehicle repair, even if you don't own a GM product....The facilities are clean, the personell friendly and the service department awesome....Charles is the best mechanic on the planet and Erin is the best service writer.....Any service I need is handled flawlessly. This dealership will be at the top of my list when looking for a new Chevrolet..
DEREK NICKERSON , was wonderful he was patient ,informative and professional! He made the purchase of my vehicle absolutely stress free. thank you xoxo Mindi Rutty
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