On Nov, 27, 2018 I went to Carson HONDA to have an oil change/maintenance there even though I first got my car from Downey. I approached Brooke Shelton & explained her my situation then she began checking my status in small comp. When she confirmed, she then input my info into comp inside the lobby then she gave me an estimate on when the service will be done. She's very professional, she's perfect for her job, excellent customer service!
I went to buy a car and came 2 different time and was not able to connect with a sales person. Met Roosevelt Townsend omg this young assistance in making the process smooth was awesome. I am happy to have went back to carmax and got the best deal and excellent customer service.
Mr.MIKE LUNA service is highly commendable and recommendable. This was our second time to him and he gave us excellent customer service. Shout out loud to anyone who wants to buy car in Toyota Puente Hills look for this man...Mike Luna he will definitely help you own your dream car. MILLION THANKS to you Mike Luna. KEEP UP THE GOOD WORK SIR. 10 stars for you Sir. Thanks. Review from a very satisfied customer.
Ross and Ramsey were absolutely FABULOUS to work with! Super kind, very informative and honest. I was a first-time buyer and they were able to give me a KILLER interest rate and a great payment plan for my financing. Both gentlemen walked me through of all the paperwork and what options I could choose from. I was very impressed by how this smaller family-owned dealership conducted business! As I was shopping for a used car, I went to two other dealerships (bigger franchises) first and did not have the same quality experience that I did at Royal Auto. Plus, my 2014 Toyota Corolla S Plus was at an awesome price and the condition is impeccable. THANK YOU Ross and Ramsey!
My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!
This is the second vehicle I have purchased from Sierra Honda in the past 28 months. If you are in the market for a vehicle then go see Frank Gray in the Internet dept (same sales person for both transactions). Their service department is good as well-I???ve had good experiences with Tina Ming for maintenance. They also have a cafe there to kill time and they will text you updates while your car is being serviced. I have always been treated fairly, great deals and service all around.
I would like to thank you for the wonderful and delightful experience my husband and I had. We had first went to ,,,,,, BMW, test drove an used X3, wasn't what I was looking for, the ambiance there wasn't very pleasant so we decided to leave and go to K1 motors . That was the best choice we made. The whole experience at k1 from beginning to end was fantastic! We will definitely be referring friends and family to Alan. I love my new X3. Thanks a million! You have a very satisfied customer. Best Wishes and more power to you Alan. Tina
3 Hours. Got it, evaluated trade, test drive, paperwork. Out in three hours. Great job. Buyers don't want to be stuck there. This is the way it should be. Thanks Bryan!!!!!
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