Our salesperson was so knowledgeable about vehicles that it helped make the decision to choose BMW over competitors easy for us. He was patient with us as we asked questions, and friendly with our children. We weren't sure we were going to buy a new BMW, but his willingness to work with us made the decision easy for us. We appreciated the low sales pressure environment as well!
I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
No price haggling. The salesman gave the bottom line price which was very reasonable. He was responsive via email and ready to finalize the deal when I arrived. Absolutely no hassle or pressure. Fabulous customer service. I've been buying bew cars for 25 years and this dealership was the BEST I've ever dealt with.
I live about 150 miles from Apex. On the internet I found a vehicle I was interested in at Apex Imports. Keith Craven started helping me by phone and email. He told me that the subject vehicle had a few dings on the exterior and he went out in a pouring rain to photograph the dings and email them to me. I decided I needed to drive up and take a look for myself. He was very helpful with a test drive and information about the vehicle. He was friendly and completely honest. Good man to deal with.
Professional, very helpful, responsive to questions
by Bob E from DealerRater.com
December 2, 2018
We enjoyed working with Alison for the purchase of our new CR-V. She is knowledgeable, open to all questions and exceptionally personable. A delight to spend time with. Followers through on what she says she will do. If i had a need for another Honda today, I would contact Alison.
I was looking for a very specific car and found it at Cabriolet Motors. They had extensive photos on line and would send any additional photos should you need them. Literally more than 100 pictures. They allowed me to have the car checked out by a Mercedes repair shop nearby this giving me further assurance. I flew to Raleigh from DC to pick the car up and drive back. They picked me up at the airport and took me to the dealership. I finished the paperwork and off I drove. Great experience. It’s been five months and I still love my Mercedes S 400. Thanks!
Bobby was awesome! He explained all the car features and made each step of the process run smoothly. He made sure I was happy with the price, financing and most importantly I love my new Legacy. Thank you!
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