This is a review for Avery Green Honda in Vallejo.
I just bought a certified pre owned 2017 Honda Pilot. I worked with Dave Collello who provided me really great customer service from when I first spoke with home on the phone to when he stayed late, passed closing hours, and made the deal.
I am a small business owner in the in home serivce industry and I know good customer service when i see it.
Dave was extremely knowledgeable about the vehicle and the buying process. He made my wife, my teenage son and myself feel very comfortable the whole time and made the process fun.
Best of all he worked a good deal with some add on options I requested.
If you're looking at a Honda I recommend asking for Dave Collello to help you.
I purchased my vehicle at Kastner Honda after comparing prices online at other dealerships for the same car. The buying process was quick and easy. I got my car at a great price and had excellent customer service. I definitely recommend Kastner Honda to anyone who is on the market for a new or used car.
I had my car in for service today, and the staff was so great. I just had to let people know. I got my last three cars there and was thinking about getting a new car soon, and this sealedvit, that I will get my next car from Kastner.
My service advisor Jennifer Simmons is GREAT at her job!!! Without her I don't think I would have received the level of service that I did. She was instrumental in getting the previous dealership (Lithia Toyota) to do the repairs that needed to get done in order to pass smog as well as Lithia paying for the repairs. I will be forever greatful for all of her help. Toyota of Vacaville is the BEST.... THANK YOU JENNIFER!!
Very professional , courteous and honest sales consultation with Dave Colello. Dave is an outstanding company representative. I would gladly recommend him to anyone looking for a vehicle in the local area.
They treated us with respect even though we didn't buy a car from them. We came in just for a test drive they had the car ready for us to drive. Daniel answered all of our questions and showed interest in us and our situation even though we weren't sure we were going to buy the vehicle we test drove.
I came in with my wife to look at a Prius C. My salesman Chris was amazing. He answered all of my questions, showed me a few different options, and best of all he wasn't pushy! He let us take the time to decide what would be best for us. I've been in for service and they take care of me all the time. They're quick, explain everything, and don't try to rip me off. I'll continue to come back.
I was in a hurry but knew I needed an oil change so I brought my car into Kastner. Since I was running late I had someone else pick me up and I didn't have time to talk very long to the service technicians. They said the oil change and inspection would be about $95 but that they would call me. They called me 10 minutes later while I was on the road and confirmed $95. Imagine my surprise when I came to pick up the car and they had changed my oil checked all the fluids rotated the tires and they were only charging me $75 because they found an online coupon that they applied for me!
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