We went to Smart Honda after doing research on the right vehicle for our needs. We decided on the Honda Pilot, but were unsure on what trim level to choose. Our salesperson, Syerra Niday, was great to work with. She helped to explain the differences, and did not try to sway our decision to the higher priced model; rather helped us to explore the differences to make the right choice. Although she is a new salesperson she worked hard to get all the info we needed. We're very satisfied with our purchase and very happy to have worked with Syerra.
Todd, such a nice guy. Helped in test driving multiple cars back to back. Every aspect of the purchase process he made it look pretty simple. Never felt it’s a time consuming process. Even after the purchase, his tutor skills related technology in the car was excellent. I would definitely rate him as a 5 star.. ¿¿¿¿¿¿¿¿¿¿
Thank you Todd. This is my first car and I was little nervous before I go in because I don’t knwo how it gong to wokr for buy a car?. But You make it so simple and everythings so very smoothly. I’m appreciating all your help and very clear explanations about how to use my car. Again, thank you.
First time taking my Nissan in for oil change. Needed a replacement part on soft trim and was able to get this done at the same time without needing to make another appt. Cory, who was my contact person was very helpful.
Service is always great. Nice people and very accommodating. Been bringing my vehicles there for more than 8 yrs. Keep buying from there too just to know that the service upkeep with always be exceptional and I dont have to worry. Can't say enough great things about their service dept.
One thing that struck me as I left my 2012 Acura TSX for service recently is how clean the shop is. I had to take my car in for a recall (passenger airbag--the supplier's issues prompted recalls for numerous makes), and while I was at it, I had Acura of Johnston repair a faulty tire pressure sensor. The shop diagnosed the problem, had the replacement part in stock, gave me a cost estimate, made the repair, and did so on time. I am satisfied with the service from Acura of Johnston and would recommend an Acura to anyone. I live 125 miles away. I trust the car so much I had no trouble making the purchase even though we have no Acura dealers in Eastern Iowa. That's how highly I think of Acura.
There were no available appointments for the day and I brought my car in as the battery was dying and I was stranded at a gas station. Got the car started and drove it over to Acura and they got me in and solved my porblem.
I found my Pontiac Montana sv6 online and went to see it they waited on me after hours to get there. They were super nice polite and helpful let me rest drive look at and not pressure me into it. Just gave me car fax without asking and I even came back another day with wife and 2 year old and newborn again after hours to look at again. Randy was super nice and honest about everything about vehicle and told us about everything it needs and helped with all concerns we had. I recommend Efkamp Auto to everyone. Thank you Randy and your wife do your help my whole family thanks you.
Friendly, helpful, and honest used car dealership!
by Jim & Marlene from Iowa
May 8, 2018
We had been looking to trade in our 2007 Dodge caravan for a few months! When we really needed to make a deal because we had to travel to a funeral, this dealership was very helpful! They returned our calls, answered our questions, and we enjoyed meeting the whole family! We left something in our old vehicle, and we were from out of town, so they graciously mailed it to us! We also appreciate that they are closed on Sundays! We love our "new to us" 2012 Dodge Caravan!
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
From the moment we walked in we had great service. Brad Baker was the awesome guy we dealt with. He worked with us to see what was right for us and get us into the perfect vehicle. We test drove a Highlander and fell in love. Brad explained different features with us so we knew what we were getting for our money.
Sales person was helpful but not pushy. Took a lot of time to answer all questions.
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