Jacob Ferguson was very helpful answering all our questions about the technology features and helped us through them. Polite and friendly staff including sales manager Jeff Franke ,financial personnel Omar Jimenez, general manager Kasey Shirey and our salesman Jacob.
Justin fits the role of an automobile advisor, not what we typically think of when we think car salesman. He is a straight shooter and open and honest hroughout the whole car buying process. We never felt pressured, we felt supported through our decision. He spent hours with us explaining the leasing versus buying and never once did we feel rushed or an inconvenience. Then after we purschssed the car he took a great deal of time going through all the features of the Jeep. He also assured us that he wasn???t just our advisor through this purchase, but also throughout the entire time we have the vehicle until our purchase. We???ve owned the car for 5 days and we know for sure we our Jeep owners and customers of Justin???s for life.
Hands down best car dealership in Warsaw. Will never go anywhere else. Thank you - Cory, for your all your time, patience and endless hours of helping us not only find something that I LOVE (My Smooth Ride) but feel very safe in. Thanks for your willingness in helping us through the loan process. You had so much going on that day - but never once acted like we were an inconvenience. We will be sure to pass on what a wonderful - honest and clean upstanding business Best Deal Auto is. Thanks.
I bought a used 2010 Dodge Challenger SRT8 from them. I flew down from Milwaukee, WI and they picked me up from the airport. When I arrived I looked over the car and it was better than the pictures. Well detailed. I then drove the car back to Milwaukee 4.5 hrs and it ran and shifted very smooth, even through Chicago rush hr downtown. Only problem I had was a burned out blinker bulb. Jeff was a nice guy and answered all my questions that day and the week before, sending me info and pictures. Very good experience. Shane
Overall this one of the best car buying experience we???ve ever had. Everything was very relaxed and we felt no pressure at anytime. The whole process ran smoothly every step of the way, from the initial contact with Rick to the behind the scene stuff with Carlo and the final paperwork with Evan. We couldn???t be happier!
the most friendly salesman. we have bought many vehicles from many different dealerships, this has been by far the the best experience, many people contacted me to help me decide which vehicle would meet my needs, overall the experience was very good, and I'm very happy with my new car.
Great group of people at Don Ayers. Very thorough, fair, professional. You're not just buying a car, you're getting a working relationship for the life of your car. From sales to service; the best in Fort Wayne!
From my initial contact with Andy he was nothing but professional and helpful. His knowledge of the vehicles and commitment to helping his customers throughout the buying process was evident in all of our interactions. He took the time to explain all of the features of the car and how to use them at delivery so I was comfortable in the car from the onset. Andy's service has continued even after the sale as has always responded to any questions or concerns in a timely fashion. I would strongly recommend anyone in the market for a new vehicle to contact Andy Hitzemann at Don Ayres to get the car of your dreams!
Don Ayres Honda by far has always exceeded my expectations when it comes to buying my new Honda. They are always very patient in working in helping me select my New Honda. This time it was my wife's turn to get her new car and Andy Hitzeman took the proper time to explain all the new features and benefits of new Honda Accord Sport. Andy was very knowledgeable in knowing all the new technology in the new Accord. Shannon Heitkamp and Shannon Hoover were also excellent to work with. Overall they are an excellent team at Don Ayres Honda. Thank you, Don Ayres Honda Team!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had been searching for months for a Ford Edge with certain options that were a must have. I finally ran across one online that was more than perfect. I called and talked to Ryan and he ran some numbers for me and was very nice and professional. After a couple hours of thinking it over I went and saw Ryan and bought it. The cars on this lot are so clean and I really had the best experience with this purchase. Thank you Ryan for your patience and kindness I love my new used Edge it’s perfect.
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