I'm so glad I decided to get my MINI from East Bay. David Dagstanyan was very patient and helped me pick the car I wanted and explained all the features carefully. He made my first buying experience go smoothly and I never felt rushed. Check out East Bay MINI and see David if you're in the Bay Area!
After looking for a new car for months, I finally purchased a MINI convertible with David Dagstanyan at East Bay MINI. He made the experience excellent - from professional, timely email correspondence to a warm welcome once I arrived. David was informative and consultative without being pushy. I felt that he was sincere in his desire to match me to the right car. David was tireless in educating me about the car before, during, and after the sale. I felt well-informed and confident in my purchase. Looking forward to driving my new car!
The dealership was clean and friendly.
I would recommend David Dagstanyan and East Bay MINI.
I had a rather poor experience here. I went because the 4.9 Rating on cars.Com and they had the best list prices for the car I wanted. I went there expecting a good experience and it turned into a 6 hour long ordeal. Within 10 minutes I was dealing with a confrontational sales man who insisted they need to run my credit for me to shop. I immediately asked to speak to the manager. This was the first shady thing. I requested a new sales man. After all I drove 2hrs there and didn't want to waste my time. So I decided on my vehicle and then came the negotiation time. They offered me 5000 under bluebook. Shady practice number 2. At this point I grab my stuff and was getting up to leave. The salesman kindly asked me to wait so I waited for one more offer which was still 3grand under blue book. I inspected the offer they had printed there was also like 5k in service contracts and extended warranties on there I didn't ask for. Shady practice number 2. They don't tell you the terms of the financing I had to confront them About it. At this point I told them I don't have time to play these games, I had already been there for 3 to 4hours, and to make a real offer or I'm leaving. I was pretty furious at this point. 3Rd offer came back with what I was expecting with one small correction they had door edge guards listed on the vehicle and they were not so I had them remove that charge. Even though this dealer ship list there vehicle prices as low on cars.Com they put dealer accessories on everything to boost the price back up. I will not be returning here and wouldn't recommend this dealer to anyone.
I was looking for a Honda Civic or Toyota Corolla for my teenage girls to drive. A Honda Civic GX at Tracy Honda came up on my cars.com search. We could not be happier with our new natural gas vehicle. We live in the Bay Area and are enjoying the cost and HOV lane benefits of a Natural Gas Vehicle.
Gordon was great to work with, low pressure, and has quickly answered my one or two follow-up questions.
I've already recommended Tracy Honda to friends.
I want to send a HUGE SHOUT OUT to Rachel Marien and the rest of the Tracy Honda team for helping me lock down a beautiful 2015 Kia Optima Hybrid commuter car. The atmosphere is awesome and kid friendly. My daughter had a great time playing with the toys and sipping some delicious hot chocolate. Special thanks to James Herren, Ola Onipede, and Todd Suender. This was the best car buying experience I've ever had.
Huge Thanks to Geo at Tracy Honda ... He got us a great deal on a smooth and flawless transaction that we couldn't say no to ... professionalism at its finest ... staff and management were very courteous ... highly recommended and looking forward to doing business in the future ... Go see Geo
Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
I was absolute happy with customer service and how easy process they made for my purchase. Kal was most helpful and wonderful person from the beginning at providing all the details on cars, help with purchase, communication through phone and email.
Car shopping can be a hassle. I saw this 300c online for a good price. An almost unbelievable good price. We had an appointment in Walnut Creek so we stopped by to see the car. My husband wasn't expecting much because of the price of the car. The car was beautiful. Justin Potthoff was our salesman and he made the whole buying a car experience a good experience. Everything went very smooth. All of the staff are very friendly. The finance manager, Alberto Fletes, didn't even try to pressure us into buying add ons, no pressure! Very nice place.
Purchased used Civic over 5 years ago for grandaughter; Daryl was direct and reponsive to my need-no hyperbole. Returned ~3 weeks ago and purchased used CR-V. Same good experience; effective, efficient, and no problems!
Most reason I bought this car from AutoNation is the saleslady Jorainna Yao. She is really patient and helpful.
I would also referred my friend to buy a Mercedes 2020/2019 GLE amg 43 next year to her.
Also the car is beautiful ! Easy to handle and control. Very comfortable for a tall guy.
I needed an oil change for my car and they got the job done right away.
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