I had a small budget to purchase a used vehicle. I quickly found several vehicles in that price range. I contacted one of the sellers by email he responded immediately. We met a few hours later he was very friendly & professional. A couple of hours later I purchased the vehicle. Its been 2 wks and I am atill satisfied with thevehicle and the price I paid.
I was interested in a vehicle (2014 Acura ILX) listed on cars.com and made an inquiry as to the availability of the vehicle. I received an immediate response from Jeremy and we made arrangements for me to come and check out the car. When I arrived, Jeremy was waiting and the the vehicle was ready for me to test out.
I did purchase the vehicle and the entire process, arranging for financing and all the associated paper, probably took just around an hour.
Overall, excellent customer service and I am very happy with my purchase.
This dealership was top notch! From the beginning, Walt welcomed my husband and me with open arms and not pushy sale tactics.
Tyler (sales) went above and beyond to make sure we purchased a family vehicle that was in our budget and meet our needs (& wants). Steve (finance) gave us clear direction on our options, answered all our questions. We felt like no information was ever hidden from us. The process was absolutely painless even with a toddler in the room! Given the fact this is a family-owned company, we truly felt like part of the family as we drove away! Thanks, Kelsey!
I purchased a 2018 Mazda CX-5. Car was immaculate and even smelled like new. Very happy with the purchase and I would highly recommend this dealer. Easy to deal with. No pressure. No extra fees. In one hour we test drove two cars, purchased one and completed all the paperwork. Korey, his coworker and his father were a pleasure to work with and I would strongly recommend them. In buying cars for almost 50 years this is the first time I have not tried to negotiated the price. The price was completely fair and everything was so easy I was completely fine with paying the asking price and without going through the negotiating hassle. We live about 50 miles away and it was certainly worth the drive. We will recommend to others.
I am a very loyal buyer and decided to switch to Zimmer for my purchase. Decision so far is great - the entire process was much better than expected. The entire staff including Charlie Bisang, Shawn Moore and Tony Fritsch was fantastic! They were all friendly, courteous and straight forward. Highly recommended!
While out Black Friday shopping we decided to stop and just look; we were not planning on buying until spring. We found 2 vehicles that we really liked and decided to get more information. Cameron pulled both cars sided by side so that we could compare. After driving and having our questions answered, we decided to get numbers. Cameron was able to give us a deal we couldn't pass on it plus there was no pressure to buy. Cam made the buying process so easy. We would definitely buy from Cameron and Zimmer again!
We were thinking of purchasing a used Pilot, but found the CR-V new and we a so pleased. Our sales lady, Kelly was very professional. No pressure, great sales person. Also the financial process was smooth and pleasant
I hit a deer with my old vehicle, so I need a new vehicle with a very quick turnaround. I called Cam and told him my parameters. He found five cars that would fit my criteria. I could only come in on Friday afternoon, so he came in on HIS DAY OFF to help me. We looked over the vehicles, I chose two finalists. He gave me the prices and I selected one. No haggling. I was out the door about an hour later.
I bought a Camry from Jake Newman at Jake Sweeney Mazda West this summer. Not only was he kind and understanding but he also played with my kids while I signed papers. He didn't lie and was straight up about everything. I have since referred two family members to him and he gave them the same awesome service. Jake is very easy on the eyes to if you know what I mean. Thanks again Jake!!!
This is by far the BEST dealership in the Cincinnati area. Their customer service is way above standard compared to others in the tri-state. I had a wonderful experience with the sales staff and I never felt pressured. I felt that everyone there really cared about it being my decision and wanted to help me make the best choice. I had lots of questions, and they were more than happy to answer each of them. I had the opportunity to speak with management about my wonderful experience and I have to say that the management staff is just as friendly and helpful. They really wanted to earn my business, and I'm proud to say that I'm loving my new CX-5.
I have purchased 3 vehicles from Jake Sweeney Mazda West each time was a smooth seamless process with friendly sales and management staff. I found that when going to other dealerships the sales staff was pushy and looked down on me for being a women. Never once did I feel this way at Jake Sweeney Mazda West. I know that any time I am in the market for a new car I wont hesitate to pop in and I will get amazing service. if you are in the market for a new car I recommend this dealership over any others.
This is the second vehicle we have purchased through Jeff Sweeney Mazda, one used, one new. David Valines was the rep. we worked with both times. He made both experiences enjoyable. He is very knowledgeable and has excellent customer service skills. All employees we have worked with at Jeff Sweeney have provided the same high quality of customer service. I would recommend purchasing a vehicle from here and would specifically ask to work with Dave Valines.
I went into the dealership not very hopeful. I've been turned down other places and thought I would have to go to a buy here pay here place. Kimberly was wonderful!! She kept me informed thru the whole process and then pulled up a car that I never would have thought I could own!! I love my new Mitsubishi!!! I will definitely come back to Kimberly in 2 years!
I was interested in possibly purchasing a car here after seeing the tv ads for 99 dollars down. What they don't tell you in the ad is that your credit has to be impeccable and the loan itself is short term. This according to one of their salesman I spoke to! I had seen a few cars I may have been interested in that were withing a price range I had in mind! There was a green VW Beetle that according to the Carfax report had no damage on it! but unless they had one in hiding, the only green beetle I saw have a few dents in it and was missing a light cover on it! The salesman I spoke to was nice enough but I wish their ad were clearer so I didn't have to waste both my and the salesmans time!
I was treated with respect, got a very fair price, quick service and a great finance rate. Luke and Noah did a great job in getting me the car I wanted. This is my 2nd car purchase from the Sweeney’s the 1st was 2004 and the lasted me 10 years with only minor problems. I would recommend buying your next car from the Sweeney’s they treat you like family. Thanks a lot Noah.
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