Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
We came to Gateway to check out leasing options after one of our vehicles was stolen. When we discussed our budget and discovered that leasing wasn't a realistic option for us, they offered us a great deal on a lightly used option. Stephanie was awesome and she didn't pressure us or make us feel like we had to make a snap decision we weren't sure about. I love my new Kia Rio!
Overall, I have always had a successful experience with Keyser Miller. I have used Them for both of the Escapes that I use...one 1 own & 1 I lease from Them. My Salesman (Rick) and the Service Desk, for example Mark have always been nice to work with.
Got my 4th car over the past 15 year there. Tone Hicks and Mark Hammond have always been easy to deal with and always play fair to get the best price and financing. No pressure and they do have a culture there which includes "nice:. I always shop around 1st but purchase there as they are real people who stand behind their products.
I am so excited about my new car!!! Lauren was so nice to me and made sure I got the vehicle I wanted from day one. She even gave my dad the deal he was hoping for just because I looked sad when I thought he was going to walk away. 10/10 for service 11/10 for kindness =)
It was time to trade in my BMW. I had a great experience with Conicelli in the past while I owned a CRV so I decided to revisit them. I spoke with Dee Williams by phone and she was so helpful and pleasant. When I got to Conicelli I was greeted by Lauren. What a positive experience. She understood what I was looking for and why. She gave me options to consider. She went the extra mile for me as far as trying out the car. And she made me laugh. This lady knows her stuff! Lauren is a great representative of an honest and reliable company.
I just purchased a certified used HONDA Accord from Conicelli HONDA. My Sales women was very good,she listened to what I was looking for and didn't push me in any other way. Also had some good conversation too. Her name is Stephanie Andrade.
My salesman was Mr kyle Manley a young man that knows his job and is very professional.I would recommend him to anybody young or old.I wish him all the best in his career.God bless him.The guys in finance Department are also Professionals.But they made one mistake.And that was,after running my credit with their Bank(Chase) and didn’t like the interest rate that was offered.I should have been informed first before trying another Bank of their choice.I would have preferred PNC Bank instead because I have history with them( Mortage & Car Loan ) and my interest rate would have been far less than what they accepted from Bank of America.I will definitely be refinancing my car loan at a later time.Otherwise than that, I’m very happy with the 2019 Subaru Outback that I purchased.Thanks to the Management and staff at Faulkner Subaru.Happy Holiday guys.Mr Floyd
From beginning to end, this was by far the best car buying experience we have had! Dave Ball was particularly fantastic to work with. The whole process - from test drive to walking away with keys in hand - was quick and very respectful of our time, vehicle needs/preferences and finances. Would absolutely return!
Initially it took a little longer than I feel it should have to be acknowledged. However, once someone greeted us and we explained why we were there the remainder of our time spent was smooth. Unfortunately, we decided not to purchase the vehicle. But if something else were to pop up in their inventory we would revisit.
My experience with peruzzi Mazda was nothing short of a great experience. My sales associate Doug was excellent, truly went the extra mile to get me out the door with a car and deal I was very happy with. Unfortunately the Mazda 3 I leased was totalled recently after i was rear ended. I will be taking my business back to peruzzi and will work with Doug again!
Mary Kelly went above and beyond to make my car buying experience stress free and frankly enjoyable. She worked with her General sales manager, John who was equally as pleasant to get me the exact car and price I wanted to be at. I will be back for years to come and cannot thank them enough!
Excellent experience with this dealership - Dale, Michelle and Cleo were wonderful - they were thorough, very kind and down to earth. I never felt pressured and I would absolutely recommend this dealer.
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