I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
The signage directing me where to go was not easily visible. Staff was very pleasant and helpful, especially because I wasn't sure how to use my Fidelity service benefit and Michael made it a smooth process. I thought oil changes were to happen every 3K miles but my sticker indicates nearly 5K. That concerns me, but I'll check my oil periodically to make sure its not too low.
Add hot tea or cocoa to the beverage station. Overall it was a good experience. I'll come again.
Every time I bring my car for service I’m greeted with a smile by Tim my service rep. He makes you feel so welcome and the team is prompt and efficient. Beautiful, comfortable, spotless facilities. Reasonable pricing. Honest assessment and don’t try to add on things that aren’t necessary. I won’t go anywhere else.
I have purchased 3 vehicle from Hyundai, They staff are great and friendly, They make you feel like family.. My salesman Mr. Harold is the BEST!! I will recommend everyone I know to your establishment to see Mr. Harold.
I had a basic service for my vehicle (and have many times). The service was done and everything was very professional. The facility had a utility issue that particular day due to servicing some local lines but they STILL came thru and made sure everything was done. Great job. Thank you.
I was able to negotiate and come to an agreed price on the car I was searching for over the phone. I showed up and test drove the vehicle and talked about my trade. I was happy with the trade in value and made the deal. I was in and out of the dealership in about 2-2.5 hours. I was not expecting that at all. Thank you.
I have bought new cars at Southtowne Hyundai previously and have never been disappointed. Service and quality of cars have never disappointed us. I would definitely recommend Southtowne to a friend or relative, and I have.
I woke one morning and both of my headlights were out. I was able to turn on the fog lights and make it to work at 6am. When I arrived at the dealership, Brian was very attentive and rushed my car to the technician. When he returned, he told me that my bulbs had blown out. I found it a bit odd that both bulbs would go at the same time, but I wanted to resolve the problem. A short time later, Brian told me that it was a wiring problem and he was concerned for my safety. He wouldn't let me drive my car home. A short time later, I was in a loaner car. It ended up being a short in the junction box and it was covered under the warranty!! Need less to say, I was happy to have my car back in great running condition and it didn't cost me a dime!! I love my dealership!!
they honored a coupon that was supposedly was no longer good ( even tho the coupon said good until 12/31/18. which was nice. got everything taken care of and was done quicker than I anticiapted.
good job to everyone !
Recently bought a used car to replace one totaled in an accident. Found exactly the car I needed. Service was prompt, efficient and courteous, and the car was personally delivered to me. Subsequent check and inspection showed that all problems mentioned in the original Carfax report had been fixed. I couldn't be more satisfied.
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