Patricia Smith was an excellent and kind salesman. She made us feel very welcomed and cared for during our entire experience. She was extremely accommodating to our needs and was extremely helpful in answering any questions. Patricia's kindness and overall gracious demeanor at our first visit at Ford was the reason we came back to purchase the vehicle. Patricia makes you feel important as a customer and makes it known to her clients that her overall goal is your happiness and satisfaction with your purchase. It was truly a great experience and we will continue to work with Patricia in the future for any additional purchases.
by Nick "Boost-It" Flewelling from Presque Isle, Maine
October 9, 2018
Rich Burdich was the salesman that helped me through the whole process, and it was a PROCESS. I'm from a different state but Falveys was in possession of a sportscar with the exact specs that I wanted, so I made the trip, and it was well worth the miles.
I would have definetly buy another vehicle from Falveys, but only if they happen to get a wicked Shelby, or Ford haha! Thanks again Mr. Burdich, look forward to doing business in the future!
The staff was both friendly and professional, making my car buying experience very easy. My sales associate Peter was excellent at informing me about all the features in my car and answering all of my questions thoroughly. He had a great personality and was very knowledgeable about the product. He helped me pick out the perfect car and made the buying process a breeze!
The guys from sales, to manager to financial services made the usually whole long tedious process of car buying as fun and easy and quick as possible. I was very impressed after dealing with several dealerships prior.
As always, OSH has their customers' best interests in mind.
I was informed of the need for a fairly expensive (yet not
vital) part, which I opted not to replace. OSH geri-rigged the existing part (a protective shield beneath the motor) so it
would do in the mean time and not make noise, while NOT
charging me for wither the labor or the time investigating the problem - COULDN'T BE HAPPIER!!!!
They are always friendly and willing to address any concerns. Because I bring my car there for everything, I am confident that it is in the best condition possible and was handled by very knowledgeable service pro's.
Sales representative were very easy to work with and willing to work with me to class the deal. No high pressure sales tactics. Would recommend this dealer to anyone looking for a car.
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