It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Love it! Lots of room for family
by Lady Hawk98118 from Seattle WA
May 25, 2018
Love my 2015 QX80! Traded my 2015 MKT for it. Needed more room. Bought it used with low miles. Great on the highway. Only thing I wish it took regular unleaded.. But quite a comfortable ride and easy to handle on the road. My family loves it. Quite a classy vehicle.
My wife and I had a tremendous experience at Manchester City Nissan. The Finance Manager Ken was FANTASTIC and the salesman Chris was helpful and attentive.
The buying process was not the usual loooooong, drawn out affair. It was quick, efficient and actually nice!
We got a great car at a great price and the people were great as well.
Love my 2017 QX80 - my favorite car
by Happy QX80 Owner from Long Island NY
November 18, 2018
Bought it used from Enterprise w/20K miles. Great price! Simply love the luxury, performance, COMFORT and security of this vehicle. Probably my favorite vehicle in 30 years. Mileage is not bad at all - average btn 13-16 with mix of city and light highway. If it weren't for the lousy Long Island traffic it would be much better.
Went in considering to buy a car, got a great deal Loai was a superb! He got me approved and it didn't take forever like other dealers, he was sabby and knowledgeable and very charismatic I loved it. He offered me good coffee which matters to me, and I left with my car I'm so excited! He made this such a wonderful experience I will definitely be recommending this salesman to my friends.
by Chris from TYLER
October 6, 2018
Great car definitely what we are looking for. Interiors appear to hold up well and has good space for our family. Wish the gas mileage was a little better,
This was by far the easiest stress free car buying experience ever. The salesman Adom and the finance manager Jeremiah were so helpful and made everything so effortless. They really went above and beyond. I can’t thank them enough. I will definitely be recommending them to everyone I know
New to Infinity
by Mosby2002 from Davenport,Iowa
September 28, 2018
We are new to the infinity family. I love the bells & whistles and the smooth ride so far. Our kids love the entertainment package.
I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!
Great looking and very fast
by Happy Infinity owner from Knoxville, TN
September 20, 2018
Only negatives are it needs to be about one foot longer so there could be more storage space behind the back seats. Also, the way you have to remove part of the bumper to get to the trailer hitch stinks. If you pulled a trailer once a year it would be bad enough but I pull one about once a week and it is a pain to have to take off and put back on.
Great dealer to do business with
Bought 7 vehicles within last 2 years
Each time got a great deal with a smooth process of getting the vehicle
They handle everything including registration in NY
Great Luxury SUV, Great Infinity warrenty/service
by Jason from FV from FOUNTAIN VALLEY
November 27, 2018
Great vehicle with lots of room, techincal comforts and style. If looking at an Escalade, X5, Range Rover or Danali, try the QX80. great value.
Pe fect 35k service from on line appt thru wait and drive away with car washed . Polite clean wifi while I waited reasonable price . hard to find 25 words for a perfect oil change and tire rotation
The most luxurious vehicle I have ever owned!
by Tammy Herchek, repeat customer! from Victoria, Tx
December 5, 2018
Love it! I bought slightly used and was able to afford a vehicle that I never thought I could afford. I love all of the safety features, and I feel very safe in it.
I know their service department is second to none and did a thorough job inspecting it so therefore it will be a reliable vehicle for my future. It is extremely comfortable and so beautiful too!
Leased my car in NJ where I was living at that time. My services have been done at Hoffman with pick up and delivery of car. Very satisfied with service.
by Road Warrior from Auburn, Alabama
November 19, 2018
I have always wanted this vehicle back when it was the QX56. Previously I owed a FX35. Well I finally bought my dream QX80. It has all t he bells and whistles I love in my cars plus some. I am 6' 3", 230 and it gives me all the leg room I need. I truly enjoy the 13 Bose speakers, navigation system and the Satellite radio. The safety features are out of "star wars"....stops the vehicle before I do in a projected critical traffic situation. The builders engineers thought up all most everything for this vehicle except City/Highway gas mileage. I really wish they had engineered the fuel burn to be close to 30 MPG as possible. 14.5 average hwy don't get it bro! They have to do better in that area. When they do, I will trade my 2015 in for a upgraded QX whatever number. Other then that you will truly enjoy this engineering marvel.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Replaced My Lexus GX 470 with this QX80
by GTO OWNER from SANTA ROSA BEACH
April 13, 2018
Exceptional interior! Highest level of detail I have seen. I purchased the Limited model and it is BEAUTIFUL! Performance is much better than I expected. It is a large vehicle so I recommend a longer test drive in your typical environment to ensure it matches your ability.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
GMC EXTENDED CAB 2100
by Infinityxq80lover from Washington st
September 17, 2018
THIS SUV IS AMAZING ..CANT SAY ENOUGH ABOUT IT ..OUR TOTAL DREAM CAR..WE HAVE LOOKED AND DROVE OTHER SUV S NOTHING ELSE COMPARES WITH ITS COMFORT ..ITS LUSH ..ANY COLOR WILL DO..MY OTHER DREAM CAR WAS THE RANGE ROVER THEN AFTER DRIVING ONE WE DECIDED THE INFINITI QX80 ...
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Tiff from St. Louis
September 15, 2018
This car is the perfect size for our growing family. I love the styling and driving the vehicle is lots of fun! I would recommend it over a Tahoe or Suburban.
I had a great experience buying a used vechile from these guys. I had so many bad experiences at other dealerships and these guys really took care of me. They got me exactly what I wanted at the price I wanted and proceed to make sure the vechile was ready to drive. Calvin my salesmen went above and beyond to make the experience a great one. Josh in the service department went through the car to make sure it was good to go and got me driving my new vechile. I 've never been so thrilled with a purchase!!
Way too many for sale for me to buy!
by Jazz from Charlotte
August 21, 2018
First, my wife and I were set on buying this vehicle but we decided to opt due to their depreciation after 1st year of ownership.
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