Used INFINITI QX60 for Sale in Chicopee, MA

When it was time to replace my 12 year old 2003 Buick (which I had purchased at Ken's), I checked their inventory to see what was available. Their prior service brought me back to look for a newer car. I bought my second car, a 2014 Toyota Camry from Ken's in and have bragged to all my friends about their quality of cars and service. They don't haggle you - just go in & look around.... they are so helpful with information. All transactions are done by them efficiently and accurately. I had my car only 1 day when the front hubcap was either lost while driving home or it was stolen while I was at a doctor's office. Mike ordered a new hubcap and replaced it on the car within 3 days - how could you ask for better service. Thanks Mike and Ken.

Love the Suv drives great and has been a fun family vehicle. Took the Suv for a trade in and was upside down by almost 6 thousand. I rather keep the Suv than take that loss

This is simple - I'm 67 years old and this is the best car buying experience I have ever had. Derek and Jeff did a great job from the first "Hello" to when we drove away in our newly purchased 2011 Ford Edge. Now I know why they have great reviews from their customers. I give them my highest recommendation.

I’m currently leasing this car since 2017. I leased 2014 for 3 years and I had no problem whatsoever. Both cars were fully loaded and they were the least expensive compared to other brands. However The one I’m currently leasing is giving a problem with adaptive cruise control especially when I drive it for long hours. I take a trip every year from Michigan to New York and the adaptive cruise control keep saying malfunction check the owner manual. This problem I never had with the 2014. The second thing is that infinity need to update its interior. 6 to 7 years ago infiniti has the best looking interior but not anymore. Having said that I still recommend this car as long as it’s still the least expensive one to lease

I Love bringing my 2009 RAV 4 for service here at Balise Chevrolet. They have great service advisors and sone of the BEST Sevice Tcehnicians anywhere. My service advisor was Fran Caruso and he has been helping me with my vehicle service needs now for almost 19 years. My RAV 4 gets excellent service and my service Tech is Nick and he is I believe one of the best anywhere. I know when I bring my RAV 4 in for service it will be done right the first time and at a fair price. Keep up The GREAT work BALISE CHEVROLET in Springfield, MA

It does a lot of things well but is sorely lacking in others ....dash design is terrible..I need some thins constantly displayed and others not so much but there are no choices . Does not feel or look like a luxury vehicle ...a 160 mph speedometer ? Really ?

I was looking for a Lincoln MKZ with all the toys and stumbled across one here. Molly helped me find exactly what I wanted and was awsum not pushy very polite and courteous. She did a great job going over all the features. Molly is one of the best sales reps I have met in a while a pleasure to do business with. I would recommend you stop in and see her she did great thanks Molly for all your help I Love the car !!!!!!!!!!!!!!!

This car is so comfortable! The seats are adjustable in many ways, my favorite being the lumbar support. It also accommodates my 6'6" fiance, with plenty of room for extra passengers. We love the dual climate control, no more arguing over the heat. The QX60 handles well and the V6 offers plenty of power to pass on a hill while maintaining a smooth, comfortable ride. It feels more expensive than it is.

Ashley n stan. Exellent service car rite is the best car dealer I've been to.Very helpful they explained everything i asked.I love the car they put new tires roters n breaks tune up.clean place no gimicks excellent price n warranty .love my car will buy there again will recommend to everyone i know.no pressure to buy they let you take your time .they don't sell you a car they let you buy the car.excellent very happy.

This car meets all my needs and more! It is an elegant and sporty looking car. Great for me and all my family members!! My children and dogs love the car!!

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Really comfortable suv great looking car.great for a family. Has alot of upgrated features. Backup camera ,heated seats. Dual climate control. Back row climate control. 3rd row seats.great soud system.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This car met all of my needs. It has a moonroof, third row and a backup camera. It is the perfect size for my family.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

The QX60 is the perfect combination of performance and comfort. My children love the entertainment package and their 2nd row heated seats. Every feature is well thought out and perfect for my family, not to mention the conveniences for the driver along with good gas mileage!

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

This car exceed my expectation, is beatiful, very confortable, luxury, strong, great performance when you Drive, give me 18 mil x gal�n. It's great for a SUV.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

This is a super fun car to drive. Looks great inside and out. Super awesome styling! Love how the auto headlights follow the rode. Auto drive is awesome on the freeway! Everyone asks me about it! Wont have another car besides Infiniti!

I was referred to Dave and he didn't disappoint . He made purchasing my new car so easy and got me exactly what I wanted at a more than fair price. On top of that everybody was so helpful from Dave and Matt the managers to Annie and Ahsam in finance. If your looking for a car go see Dave Chittick he will work for you and you will not be disappointed !

This car meets all of my needs, plenty of leg room and cargo room, the ride is smooth, surround sound in the car works and sounds great! 2nd and 3rd row seating has plenty of room for passengers, love the USB ports available in the 3rd row.

Tony Colasacco made my visit and the recent purchase of 2017 Nissan Rogue a rewarding and enjoyable experience. He was very knowledgeable and thorough and consistently provided available selections until I found my pick. I truly appreciate his no-pressure sales approach. I will be buying again!

It was such a relief going here to shop for cars after endless dealerships and a handful of bad experiences I went to Hertz and had such a great experience with their salesman Antonio. Super friendly and very laid back he showed me exactly what I wanted to see and didn't try to push me on a vehicle out of my price range. He was supportive but not by any means pushy and I felt really comfortable with purchasing a vehicle from them. Everyone was super clear and helpful, what you saw was what you got and depending on the car most of them are still under their factory warranty and if not than Hertz offers plenty of affordable options for extended warranties and has a Hertz 12 month 12,000 warranty which is another reason why they are a great place to purchase from! All of their cars are more than reasonably priced, and are really well maintained and most of their used cars are in shoe room condition and look like they just rolled out of a factory. Would definitely purchase a car from this dealership again.

I recently came down for service for an oil change for my 2006 Lexus I would normally go to my machanic but he wasn’t around and I was in the area so i stop in while waiting for my car I was curious to see what infiniti new cars look like as I was look a young sales associate approached me named Lavon and began giving me information on the new vehicles on the showroom floor he was very professional and knowledgeable I came for and oil change and I left knowing I was coming back for a new car I recommend anyone to go see Lavon at Harte infiniti

Haven’t had it long, but I did a ton of research before purchasing. Got burned by an Atlas that was in the shop more than out, and wanted reliability first and foremost for hauling my three munchkins. NHSTA recalls and complaints for this vehicle are practically nonexistent. Interior is gorgeous, ride is smooth and is responsive when you hit the gas pedal. My kids love the DVD, I love the Bose system and quiet cabin. Second row (passenger side) seat slides forward providing plenty of room for my third child to get to the third row. Second row slides forward/back within a 5 ½ inch range, which allows quite a bit of legroom for third row. I intend to line all three up in second row for longer trips, maxing out cargo space, but we’ll see if they torture each other sitting side by side. Overall, luxury ride and love it!

Came in referred by a friend to a friend and had a great time. I didn't buy anything but the experience was infidelity worth it. I touched based with someone that was honest with me and showed that they care. Even though I didn't buy anything today I will definitely be back because I have trust in the associate here.

I had a great experience working with Lavon Williams at Harte Infiniti. He was friendly and very knowledgeable. Lavon was able to answer any question that I had and made it hard not to make a purchase that day. I will definitely be back to see Lavon soon.

The car was everything I asked for, and the car quality is excellent. Very reliable. The color and interior great choice. Sound system I love.

I unfortunately totaled my 2015 Infiniti Q50x sport in the beginning of the month, (I loved that car) so the next day after my accident I contacted Daniel Asare at Harte Infiniti in Hartford to get a head start on a new car (at the time I didn't know yet if my baby was totaled). I had bought my last 2 cars from Daniel and knew I could trust him to put me in a new car. I debated between a Wrangler...total opposite end of the spectrum but i sell cars too for Executive Jeep/Nissan so that vehicle has always been of interest to me. I wasn't ready to give up the luxury features that my Q50 provided me with though so I ended up back here again. Daniel and Nate gave me the deal of a lifetime and I am very happy and excited again to be driving my new car. Thank you Daniel, Nate & the team at Harte Infiniti for always providing me with truly exceptional customer service. If I ever get a customer or friend shopping for an Infiniti I will send them your way!!:-)

Driven QX60 for several years and they just get better every time! New brown tone seats are great-making interior lighter but still ready to take wear and tear well. Luxury for me and room for grandkids!

I had a great experience! From start to finish, the salesman Dwight Harrison took care of everything! I actually drove 2hrs to Harte Infiniti to find the QX60 I wanted and it was worth it. I won't lie after reading prior reviews I was skeptic but Dwight was a man of his word, he delivered and then some!

Until buying I check it.Read reviews every body gave it 5 stars.When I test drove I loved it. After that I recommended to my all friends.

Several years ago, I purchased a Q50 at Harte Infiniti in Hartford and dealt with Anthony Smith. The initial treatment I received from Mr. Smith and my subsequent dealings with the Harte Service Department were excellent, as was my experience with the Q50. My wife and I recently decided a mid-size SUV would better suit out needs, with the addition of large canine and my initial thoughts were to give a Mercedes a try, simply for the change. We came very close to purchasing a Mercedes, but decided to at least give Infiniti a look. We returned to Harte and specifically asked for Anthony Smith, only to find he was now the Sales Manager. That came as no surprise because he was head and shoulders above most of the people we had encountered when we shopped for our previous car and exhibited a command presence even then. Sales Manager Smith directed us to Antonio Gomez and to be candid, we were initially a little disappointed that we were not given preferential treatment being returning customers. Our concerns were quickly dismissed. Antonio proved to be an extraordinary young man who was very knowledgeable, professional and personable. You could not help but like him. We were given what I would consider a very fair price for our trade and an aggressive discount on the purchase of a QX60. Knowing that Mr. Smith had personally selected Antonio to work with us and strongly suspecting he had his fingers in putting the deal together, we could not have been more pleased. We took delivery of our new QX60 the very next day and are thrilled with it. These are quality people at an exceptional dealership.

This auto is very smooth, handles well, and has plenty of power for the great gas mileage. It could use a larger screen on the inside for parking guidance.

Lavon made my experience impeccable. His commitment, genuineness, friendliness and professionalism was impressive. He made sure that I got exactly what I was looking for. It didn't matter that I was looking for a Nissan as opposed to an Infinite; his customer service was great. If you're looking to purchase your next car, go see Lavon!!

This truck met all my expectations. Just beautiful inside and out!!!! Speed and durability is 10 out of 10..the best vehicle I have owned..enjoy yours.