The Sales Manager, Rich, was knowledgeable, professional and courteous.
Their whole approach was positive, and made for a good buying experience.
I would recommend trying Danvers Volvo, if you are in the market for a Volvo.
love the truck my second one
by Oppe from palm city Florida
January 7, 2019
great SUV , love it , lots of room , a tank very safe , just a great Truck . great in snow , or just around down .
This was by far the best car buying experience that we have ever had. David Moretti was very accommodating and had a great attention to the small but important details. He was very personable and certainly made us feel like we were talking with an old friend. We would highly recommend David and all of the Michaud TEAM to any perspective car buyers. (In fact, we have already referred him to our daughter and son-in-law!)
Really nice ride and comfort for a large SUV!
by Eric from Dallas, Texas
August 22, 2018
Lots of seating with all the luxury you could want for creature comforts. Smooth and silky ride with power and a true feeling of safety.
Easy to schedule service, they're open late on some nights service team is beyond helpful. They really do try to make it as easy as possible.
Very Nice Family Vehicle
by Campuspd from Columbia, MO
December 8, 2017
This is our second QX80. The overall technological improvements over our last are noticeable. One area of improvement would be to have more USB ports. Currently it only has one. Another area of Improvement would be the Infinity App. Most vehicles today have an app which allows you to start, run diagnostics schedule service etc...the current app from infinity is poor at best.
Everyone was super responsive and helpful. The folks know their cars and we quickly found the right fit. Purchasing the vehicle was simple and straightforward. Would absolutely recommend!
Most Comfortable SUV
November 15, 2017
This vehicle was a delight to drive and was so smooth and quiet it was almost in real. We traded it in unfortunately on a QX60 which is easier for my wife to drive to work,and no longer needed to tow are 27 foot boat. Which it did with ease, towed better than my pickup truck. Best priced luxury SUV on the market we originally were going to purchase a Denali or Escalade when I found the QX80 through a comparables search. Glad I did, almost $20,000 less and is much nicer than the GMs. Only down fall is the older style interior and infotainment, however I imagine the new 2018 will have the updated software.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Powerful big beast
by Rgb from Mason,Ohio
October 26, 2017
It is a handsome car with all of the technology. But is full size so the big gas eating engine is needed to get the SUV moving.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Luxury and performance at its best
by mmlwilcox from Fuquay Varina
October 2, 2017
Purchased this car and couldn't be more pleased. This is by far the best car we've ever owned. Amazing performance, reliability, comfort, and it's beautiful too.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Excellent Big SUV for the money
by Run4Life from Dallas, TX
September 6, 2017
Engine performance, interior room and styling, ride comfort and the toys makes this a fun ride. It is a big vehicle that is very nimble and not "top" heavy.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
by Road Warrior from Auburn, Alabama
November 19, 2018
I have always wanted this vehicle back when it was the QX56. Previously I owed a FX35. Well I finally bought my dream QX80. It has all t he bells and whistles I love in my cars plus some. I am 6' 3", 230 and it gives me all the leg room I need. I truly enjoy the 13 Bose speakers, navigation system and the Satellite radio. The safety features are out of "star wars"....stops the vehicle before I do in a projected critical traffic situation. The builders engineers thought up all most everything for this vehicle except City/Highway gas mileage. I really wish they had engineered the fuel burn to be close to 30 MPG as possible. 14.5 average hwy don't get it bro! They have to do better in that area. When they do, I will trade my 2015 in for a upgraded QX whatever number. Other then that you will truly enjoy this engineering marvel.
Purchase: October 2018 Working with Scott Sokoloff at Infinity was easy from the first test drive to the final signing of the my 2018 pre-owned certified Infiniti Q50. Scott gave me necessary information on the features of the cars that I was interested in and then informed me when a pre-owned certified car that matched my preferences became available. Previously I had gone to Infiniti of Westwood and I did not feel that my experience there was anywhere close to the service that I received in Nashua. The negotiating and buying process at Albrechtauto Infiniti of Nashua, NH was streamlined and took one week to finalize everything. The negotiating was conducted mainly through email and was completed with my hundred percent satisfaction including high trade-in value of my 2009 Toyota Corolla. When I came back in to the dealership to close the sale, Infiniti staff seamlessly completed the financial portion, final car check. As a MA resident this dealership knew exactly how to acquire a MA title and registration without me putting in extra time and effort. Even after the sale was completed, Scott made sure that I was completely satisfied by checking in weeks later and by immediately answering a couple final questions that I had. Exceptional customer service and great value allows me to give Infiniti of Nashua my highest recommendation and make them my first choice.
Really love this vehicle.
by Homedude from Lawrence, MA
December 1, 2018
Spacious and quiet. Great value for the $ you def want this vehicle. Great options. Huge wheels get a lot of compliments. Very nimble for its size.
very nice facility and excellent service, was met immediately with service manager, provided details of the service and approximate time to completion, provided information on additional service needs and the car was returned clean inside and out. Also, the service waiting area is excellent
Just purchased the SUV very nice vehicle to drive.
by Michele from Syracuse NY
November 6, 2018
Vehicle met all of my needs and is very comfortable to drive. Looking forward to traveling with this truck. It is large enough to carry my kids and their friends to practice daily.
Charlie answered emails, made time to answer questions. Researched options and had a good understanding of what I was looking for to fit my choices and main objective for the purchase.
The most luxurious vehicle I have ever owned!
by Tammy Herchek, repeat customer! from Victoria, Tx
December 5, 2018
Love it! I bought slightly used and was able to afford a vehicle that I never thought I could afford. I love all of the safety features, and I feel very safe in it.
I know their service department is second to none and did a thorough job inspecting it so therefore it will be a reliable vehicle for my future. It is extremely comfortable and so beautiful too!
The right rear brake on my ???14 Q50S has been making a horrendous squealing sound for several months. After having an incredibly difficult experience working with the Infiniti dealer I purchased the car from in central Mass, Infiniti USA sent me to Infiniti of Norwood. Nigel and his team have been excellent to work with! Great communication, easy to talk to, tremendously helpful and a pleasure to work with. Thank you! I feel as though they have gone above and beyond to help me resolve this issue (and we are still working on it.) I also had an oil & filter change while my car was there. The job was done well and engine compartment was clean / no oil spills / drips. The cost of the oil & filter service (synthetic) was about $40 more than at my previous Infiniti dealer though. Thought this was a bit high, but honestly, the quality of service I am seeing is worth it. Great experience, thank you.
Great Luxury SUV, Great Infinity warrenty/service
by Jason from FV from FOUNTAIN VALLEY
November 27, 2018
Great vehicle with lots of room, techincal comforts and style. If looking at an Escalade, X5, Range Rover or Danali, try the QX80. great value.
I brought my car in for service that took me in and had a loaner car for me within 10 minutes. While the serviceman moved my car he noticed a very small detail that I never noticed and took care of it, in the 2 minutes he was in my car. My car was finished on time and on budget. I would highly recommend Infinity of Norwood
Comfort and Quality
by Inlovewithinfinity from Livingston , montana
December 6, 2018
This car has all of the functions and needs we were looking for! We shopped for a vehicle for over a year before deciding on this great car!
Came in for typical service and maintenance, was told it would be 1 hr 30s mins. They finish in 1 hr and washed my car. Great experience
Love my 2017 QX80 - my favorite car
by Happy QX80 Owner from Long Island NY
November 18, 2018
Bought it used from Enterprise w/20K miles. Great price! Simply love the luxury, performance, COMFORT and security of this vehicle. Probably my favorite vehicle in 30 years. Mileage is not bad at all - average btn 13-16 with mix of city and light highway. If it weren't for the lousy Long Island traffic it would be much better.
I drive from RI to Infiniti of Norwood because the Service Dept is very professional, very competent and communicates throughout the service experience. (Infiniti of Norwood should educate my local dealer on what real Service should be to the customer)
2018 Best Version Yet of the QX80
by SUV Guy from Los Angeles
August 22, 2018
I upgraded from a previous model and was pleasantly surprised that the car while still basically on the same platform has been improved in almost every area. Infiniti has made small improvements in almost all ares of the cabin , refining the small things many of them I did not even notice till I used them and was pleasantly surprised at how much better this car functioned. The driver assistance and technology packages are huge pluses and make the car feel the most comfortable of all the large luxury SUV's and i test drove them all. The entertainment systems works flawlessly with my iPhone and as for the complaint that it does not have apple play included in its system, thats not even necessary as the bluetooth link connects both phone and audio seamlessly , so the apple music subscription which I have on my iphone plays and is easily controlled when you press the media button on dash. In my opinion this is the best car on the road and it drives amazing.
Very happy with Jeff who handled my encounter did a great job quick and organized
He kept in contact with me and did his best to keep it on time
Love it! Lots of room for family
by Lady Hawk98118 from Seattle WA
May 25, 2018
Love my 2015 QX80! Traded my 2015 MKT for it. Needed more room. Bought it used with low miles. Great on the highway. Only thing I wish it took regular unleaded.. But quite a comfortable ride and easy to handle on the road. My family loves it. Quite a classy vehicle.
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