Came in just to browse for a bmw i been wanting, was helped by T who was really helpful and friendly and always made me feel comfortable. Ended up leaving with the car i wanted and a really affordable payment with no pressure at all! they washed up my car right away and i was in and out within 45 min! no hassle hands down best car buying expirence ever!
It was a friendly and down to earth earth experience. The man that helped me "Luis" was very kind and not pushy at all.
My only wish was that they could of tried harder to work with us. There were two of us that made the trip from LA, and we were both in the market for a car. My roommate was hoping to drive back with a new car as well. Unfortunately we both left the lot with no purchase. :-(
Went here in search of a truck. Was helped out by a wonderful young man who had the truck pulled up front for me when I got there. Took me on a short little test drive and was able to work with me on getting to the payment I was looking for. The paperwork took no time at all compared to some of the other dealerships I had been to. Overall had a great experience here at Fontana Motors and will definitely be back for my next car! Highly recommend this place to anyone that is in the search for nice luxury cars at highly affordable prices!
This place has a great selection of cars and has superb service. Came in and was helped out right away. Everyone was very kind and friendly! Showed me exactly what I was looking for and did a great job of explaining all the features the car had. Made the whole process quick and easy. Was able to run to the bank and by the time I was back the car was detailed and was able to go through the paperwork in no time at all! Was at the dealership for less then 2 hours total which is much better then I can say for any other place.
Highly recommend this place for everyone looking for a car!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
Needed to buy a new Jeep and they had good pricing. Once getting there we received awesome service and not high pressure. We were helped by Albert Munoz and Joseph Issac and they were great. No high pressure and very honest. One of the best experiences ever buying a car.
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
Very helpful when it comes to making the customer happy . Adrian Luna made me feel like I was his #1 customer he was never distracted he made it his goal to make sure I was taken care of. Very knowledgeable ,and honest too if he was unsure of something he was straight forward about it and assured me that we would find out answer together I like that open communication because I felt like I could trust him with everything . I was right too he stayed focused and met all my needs as well it's people like him that makes you want to buy the car because of the quality of service that you received when you reached out for assistance.
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