Purchased a car at Douglas in early October I dealt with Marty and Jamie after many years of buying cars I have to say this was the best experience ever not pushy honest answers we were able to make a deal that suited everyone just fine one of the better dealerships I've ever dealt with in 40 plus years of car buying
I was at the end of my lease for a Nissan maxima and wasn't sure if I wanted another Nissan or upgrade. All the dealers I visited were pushy and made me very anxious. Aaron was very nice and respectful. He didn't push and stepped back and gave me the room to make an informed decision. I was looking to purchase a smaller vehicle but he said to me "I want you to test drive the Q50 sport utility vehicle and if you don't like it, its okay". I fell in love with it and the deal fit my budget. I plan to recommend anyone I know looking for a new vehicle to go see Aaron. All dealers can take a lesson from him...thank you Aaron!
These guys do a great job making sure I get my service needs met. I am particular about dealers sticking to their warranty and that's one of the best 'features' of Fette. I never get a hard time about warranty claims. They always have a loaner waiting for me. Would by from them again.
The friendliness and professional service was evident from the moment I pulled up to the garage. The wait was not long and best of all my salesman from 7 months ago came over to say hello AND he remembered my first and last name! I'm a happy customer! Oh and my car is cool too :)
First time having to service my G37x so I wasn't to sure what to expect. Todd was very helpful in letting me know exactly what needed to get fixed and also able to have a loaner car till mine was ready. Overall my car is better than when it when in, thank you.
I bought used Nissan Rogue 2016. I am so happy about this car and excellent customer service from everyone. Special thanks to Vincent M. Grace for excellent customer care.
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