We had a very nice experience at the dealership. Cory greeted us and handed us over to Rick. Rick pulled up 3 different colors of the same vehicle so we could pick the right one and Dennis in finance did a great job explaining all our options there as well. We will definitely be back in the future.
Infinity KC team takes the hassel out of car shopping.
by jmiller from DealerRater.com
December 5, 2018
I am a big fan of Infinity of KC due to their professionalism and efficiency. The sales team knows their product, listens to the customer on the type of vehicle desired and provide an efficient purchasing process once the agreement is met.
Was my first visit, and very satisfied with everyo
by ROB RADER from overland park, ks.
November 30, 2018
Had a very good experience with the sales team.. I've purchased many vehicles in the past, and this was probably the first time i left a dealership feeling good about everything. Will definitely be back.
Poula Fayek helped me find the car and deal I was looking for. He's very very patient and friendly. Not pushy at all. Most of all, he's very genuine and honest. He's someone you can totally trust with hassle free experience. Highly recommended!
Just purchased a CPO Lexus from the dealership. I live in Des Moines. Dealing with Alexai and Hendrick Lexus was truly a good experience. I assumed it would be difficult dealing with an out of state dealer. Not so. No hassle and pressure and the deal was great. Would recommend both to anyone. Will shop there again.
Kevin was our salesperson. He answered all our questions patiently, and showed us all the features of the car. He didn't insult my intelligence as alot of car salesman have done in the past by treating me like "a girl". He was respectful, answered the technical questions I asked. Kevin showed his thoughtfulness by paying attention. During our test drive, I'd mentioned I didn't like the seat warmer feature and preferred the climate control at 65. My hubby was exactly opposite, liking the climate control at 75 and the seat warmer on medium. After they'd detailed our new car for us to take home, Kevin showed us he had set the seat warmer and climate controls exactly how each of us liked it, showing his listening skills and attention to detail. The service at Infiniti of KC is what keeps us coming back.
This dealership is top notch, we had the best car buying experience we have ever had. Paul and Mike were both great to deal with, very trustworthy. We bought a car for our son and they took care of us like family. When we picked up the car I could tell they spent alot of time making sure the car looked great. They took the time to go through every little detail about the car and we never felt rushed. We were so happy with our experience that we are definitely coming back for our next purchase. We highly recommend Paul and Mike at Elite Auto KC!
I needed a new car to replace a car that was involved in an accident. I called up Luxury & Imports since I've purchased 3 cars from them before and told them what I needed. They were able to get my daughter in a new car within days. They listened to what I needed and solved my problem. I have enjoyed every car I have purchased from them. Just retired a chrysler van that I bought from them 12 years ago!
Everyone went out of their way to make us happy. We will be back for a truck in the near future. I will recommend to friends and family.
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