Royal Auto Haddontownship
December 3, 2018
I recently had a wonderful experience purchasing my vehicle at Royal Auto Group, Haddon Township location. I called to see if the vehicle was still available and was told it was ready for me to come in and see immediately. Upon arrival I was met at the door by salesman Dave with keys in hand and the vehicle ready for test drive. The vehicle was detailed clean and drove beautifully. During the test drive the discussion was about the vehicle and not about money or credit scores as it has been with past experiences of mine at other dealerships. Dave was courteous, professional, and knowledgeable about the vehicle and able to answer all my questions. I didn't feel pressured and found it to be a comfortable experience.
After the test drive I met with Yas who ran the numbers and who was also professional, knowledgeable, and courteous,(funny too). I didn't feel pressured and everything was explained in detail and all my questions were answered in a no pressure, no rush atmosphere. We were quickly able to come to an agreeable number that I was comfortable with.
At signing Debbie was also patient and reviewed everything clearly and answered all my question with professionalism. Sam, service manager, made sure my car was in impeccable condition before leaving the lot. The whole the interaction took about 3 hours and I left happy with a vehicle I love. The entire staff from Royal Auto in Haddon Township were a pleasure to deal with. After meeting the owner Basem, who most definitely went above and beyond to ensure customer satisfaction and created a purchasing environment I feel I can trust I can easily say Royal Auto Group Haddon Township is properly named, as they truly treat their customers like royalty. I will be back for my future car purchasing needs and be referring my family and friends. Keep up the great job!