Sunny was easy going, knowledgeable, clear explanations, fair price, confident, did 150% to stay with us through to final drive-away!! Highest recommendation! He was reassuring on all our concerns as new all electric buyers! Flo c.
I love coming to this dealership, I come for oil changes and repairs. The employees always make me feel at home. The waiting area has a big screen TV and complementary gourmet coffee machine including a fridge full of water bottles.
Fantastic car buying experience. Great and quick responses. Answered all by varying questions. Very easy to work with. I was able to negotiate and agree on parameters of a deal via email/text, thank you Adam! I live in Northern Ca and they by far had the most competitive pricing I could find on a CPO Infinti in all of CA. They were even able to overnight the documents for me and arranged to ship the vehicle to me, which eliminated the inconvenience of me traveling down to purchase and pick-up the vehicle.
i recently went to infiniti in orange where my experience. 5star rating the service from test driving making the right decision option in my purchase and the financing delivered me my car. oc infiniti staff were excellent. clean place . thanks oc infiniti for the wonderful experience. if anyone out like to shop for a car or suv go to oc infiniti where they treat you like family.
Executive customer service was prevaded Steven Chan . He was very courteous and knowledgeable in to recommendations to the car service. Overall the dealership thriving to path of excellent customer service. Thank you Stive for amazing customer service. This dealership will be always #1 choise for us now and in future.
I am always pleased with the service I receive from the service consultants that I deal with , namely Rick Robinson, Resty Tiengo and David Gonzales. They explain everything and are very professional. If there is some concern they take care of it. Joan Dundas
My previous Infiniti Dealership closed. Fortunately I found my trusted, long-time Service Advisor, Jeremy Scheetz who is now at Infiniti of Tustin, a dealership that is thankfully much closer to my home. This was my first visit to Infiniti of Tustin and only for an oil change and courtesy car wash. They were five stars. I look forward to updating my post over time.
Waited seven hours for service, too excessive I arrived at 6:30 am my car was not looked at until 9:30am after the service it sat in the car was for 30 and
never got washed
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