Used INFINITI SUVs for sale near Casa Conejo, CA

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

The Sensory trim model offers excellent amenities and comfort options. A very quiet and smooth ride not lacking of power. The electronics are simple to learn and easy to use.

Fabulous Personnel both in service. The Fleet department especially Dennis were on the top of their game, great service and very caring. I would highly recommend their team for your next car

Great service the staff takes great effort in customer satisfaction the prices are reasonable good customer base

Very good car so far with more amenities than I knew rides well with great acceleration and gas mileage. There are blind spots that’s take getting use to. Love it

The car is everything that I need with the space to accommodate myself, friends, grandchildren, groceries , etc very comfortably. I love the way it handles, the design, the interior and especially the color.

Richard was AMAZING. The process was quick and efficient and I got the Exact Car that I wanted!!!! Loved the fact that I didn't have to HAGGLE over the price of the car or my trade-in!

I was looking for a perfect car for me,and the stuff helped me out a lot.

I just bought this Suv this week. wow what a beautiful vehicle, it feels soo Good to be driving in Luxury .IM so very Excited know the I upgraded from my dodge suv.

MIKE FLORES! OMG! What can we say bro! You went above and beyond! Great guy, awesome truck, no hassle sale, you brought it to us and we signed the paperwork all in the comfort of our own living room! Easiest purchase EVER! These Guys are simply THE BEST! We'll definitely recommend them to EVERYONE we know! Ask for MIKE FLORES and you'll for sure get the best customer service! See you for our next purchase!

Drove nissans and Toyota my whole life..I was looking for an armada but got the luxury version instead which is the QX80. Very luxurious in and out my only gripe was the infotainment which is severely outdated with no android auto or Apple car play. still this big girl has plenty of power and the V8 is intoxicating lol which I'm loving. THIS truck isn't meant for fuel economy, if you want that, get a hybrid. Very reliable and luxurious. Hermosa Blue is plainly gorgeous for this truck.

I was very satisfied with sales person Syed & the financial guy good customer service very friendly I would recommend I have no problem close to my house

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

I have been going to Infiniti of Thousand Oaks since 2006 for my service. Patty Ramirez is a service provider extraordinaire. They are honest and don't suggest things that don't need service. They treat me like I was family! Their prices are fair and the service is terrific. I wouldn't go anywhere else to service my car!

Love it!!! My salesman Ali Abdullah at Infiniti in Clarendon Hills. He was very patient, helpful, understanding with our needs. He made this experience exciting and comforting! Please ask for him, he will take care of you. Joe is amazing as well!

I was looking for a car for about a week, spending 2-3 hours a day on it. It was very important for me to find a dealer who could help with financing, had a good selection of cars, and had great reviews. That’s how I found this dealership. I bought a car from these guys, and Bryan sold it to me. Big thanks to him! He was polite, professional, and even let me test drive the car by myself. That was really cool because I’ve never experienced that level of trust before. Bryan is a great manager; he wasn’t pushy and didn’t try to upsell me anything. He just let me make my own decisions. The car is in good condition, and for its price, it’s a great value. The guys are so confident in their cars that they even offer a 2-year warranty for a small fee, which you can get up to a month after the purchase. Overall, this is an excellent place to buy a car. Great selection, outstanding value for money, and excellent service. Nobody is rude or pushy, and they won’t force you into anything. For those who may find it helpful, they work with any credit score, meaning even with bad credit, they can help you get financing. They also helped me with insurance. So, if you decide to buy something here, don’t hesitate, because I’m one of those who checks things a thousand times before taking a step. A huge thank you to the dealership! Wishing you growth and prosperity, and please, keep up the great work! 😊

Why would you not want to own a genuine Bionic Cheetah? I have owned the spectrum from VW Beetles to diesel dualies and everything in between. This is the last car I will ever buy, and if it wears out, I will buy another. The perfect blend of performance, functionality for everyday life, reliability, and design so far ahead of its time (and timeless!) that Porsche, BMW, Audi, Genesis, etc are all just now coming out with knock-offs. Just buy it.

Good Experience. Good Service. Helpful Representatives. Able to answer all my questions. Assisted in transferring to Arizona Carmax.

Love the body design, the interior is comfortable. However the technology could be more updated. Car is very reliable it does 26 GPM on the highway, engine is very powerful.

The best car you can have , Cvt is not an issue at all, Jeep cvt is bad nissans is good , confort another level

Carlos Mancilla at Infiniti of Thousands Oaks made getting a used car a pleasant experience, If you’re looking for a car in Thousands Oaks Carlos will take great care of you.

Outstanding customer service! I have been working with them overseas to prepare for a buy in August and it has been amazing and they are really helpful!

I wrote a review for this car after I had recently purchased it. I have have had it for two years now and still believe it is one of my favorite vehicles I have ever purchased. So it has 18,000 miles and I have had no problems. Not a single issue and if I thought I had an issue it was because I didn’t read the manual and didn’t realize how to use set the many options in settings. Lol. The interior is really nice and comfortable, the ride is smooth and there is a SPORT drive setting I can use whenever I need to pass a truck or slow car. That mode really makes a difference but I drive in ECON mode mostly because I like to cruise and save fuel mileage. Nice to have choices.

Dennis and CJ were amazing made the process very easy and everyone is fantastic couldn’t recommend enough!

Car Max seemed very straightforward and transparent. Pricing is no haggle set pricing. I appreciate the excellent customer service and they appreciated my time. Carmax has simplified the process.

This SUV met all my needs regarding styling, safety and pricing. I did a lot of research on Infiniti because I have a Nissan Pathfinder as well. The buying process was the easiest I’ve ever done.

John Machado was the only reason I purchased from the dealership I drove from la to van nuys to deal with this guy he know everything about these vehicles I would highly suggest if you want to buy this is the guy to buy from. He helped me get the down payment and monthly payment where I needed them to be and made it happen. He sent a video just for me and pictures. Then he took the time on his day off to help me after the sale. Roger in the service dept also helped me out. Great staff here.

I would like to thank Zaman and the rest of the team for gettin the deal done good dude and ill be hittin your phone up in a few months to buy another car 🤞😁

We have either owned or driven every 3 row suv out there. We have a 22 Pathfinder as well is great too. We picked the qx over a yukon a caddilac xt6,jeep overland and a wagoneer series 2 if you drive one i bet you will too.

My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked diligently with me, my husband, and my brother, (who she also sold a car to months earlier). She was very patient, thorough and demonstrated delightful customer service skills. In fact, my first car of choice was a Mercedes Benz GLE, however, Ms. Stredder?s dedication to provide the best experience at Audi is what detoured us away from Mercedes and into your dealership. It?s a workforce like Ms. Stredder that made a difference, both for your dealership and for your customers. My husband and I were very pleased with the smooth, `no-nonsense? approach Ms. Stredder provided, accompanied by the relaxed and `no pressure? atmosphere there at Audi of Santa Monica. Unfortunately, at the end of our visit, your finance manager devastated our pleasant experience. Mr. Michael Williamson completed the transaction with the final maintenance and service portion. Upon entering his office, he demonstrated an unfriendly, arrogant demeanor. He rambled through the finances in a disinterested and irritated manner. Ms. Stredder had given us a deal which included maintenance in writing. Mr. Williamson called her into the room, unpleasantly, demonstrating rude body language by rolling of the eyes and grunts. He spoke to her in an entitled, rude manner. He scolded Ms. Stredder in his office, in front of his customers for making a deal in writing. If fact, Ms. Stredder?s agreement was what lead us into your dealership to begin with. Regardless of the circumstances, representatives need to be aware of their surroundings while on duty and exhibit a professional manner at all times, remembering that they represent the organization which employs them, in this case, Audi. Mr. Williamson presented a poor representation of Audi by acting unprofessional towards Ms. Stredder in front of customers, which made both my husband and I very uncomfortable while in the room. The room soon turned silent and hostile. Despite Mr. Williamson?s unprofessionalism, Ms. Stredder kindly nodded her head, with a pleasant smile, and apologetic, she notified him that she was going to speak with the manager. Please remind your staff, that all matters with other employees should always be handled behind closed doors and not in front of your customers. We are confident and optimistic that even behind closed doors, employees are treated respectfully.

Fun to drive only problem is the outdated infotainment system. i havent had any other issues with it. good if you know how to use the dual clutch

I have a 2010 G37 Convertible and have extensive experience with several Infiniti Dealers in SoCal. Last Friday, Rudy reached both the highest of value and the highest blue-chip level customer service that only two other service technicians have achieved in the past 12 years of my engagement with Infiniti. Superb customer service experiences like this will keep me with Infiniti and will have me recommending this exceptional luxury-yet-reliable car brand for life. Gracias, Rudy, for your incredible assistance and resolution to my former plight. I didn’t think it was possible, yet you made it happen. I highly recommend Rudy and the staff of Infiniti Van Nuys to anyone who is seeking to keep the value of their “G” at top level, and those who fight to have their ride perform like new — or to anyone who wants a new luxury car: I’ve had other luxury brands - Infiniti can’t be beat.

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.