I gave this dealership a 5 star because it was a great experience for me. From finding the car on their website, to email exchange, to face-to-face interaction all the staff I encountered were friendly and helpful. I love my car and would recommend this dealership to family and friends!
Amazing customer service from start to finish...hands down. I went there to just test drive a car and left that night with the car I loved. I'm very pleased with the entire experience. I would highly recommend Southwest Kia in Rockwall to anyone. Go see Jim Johnson...heck of a guy! Thanks Jim!!!
Prompt and courteous service. I have bewn there twice and have always been treated well. They kept me informed of the progress. This time was for an inspection and checking on an issue. Great place for service.
Glen was very helpful and got me a screaming deal, made sure I was well taken care of and treated me like family. Overall a great experience and would definitely recommend him to anyone looking to buy or just in the market.
We went to this dealership to purchase a vehicle and by the next day they had located an auto we were interested in. Bryan Bauer was very helpful through the sales purchase to answer all questions, provide all information about the car, and make the process of the purchase much easier. Bryan's professional expertise and commitment for the customer is to be commended. After the purchase of our Sonata Bryan continued to follow up with us on our satisfaction with the auto , and work with us for some updates and optional equipment we were interested in. We are extremely satisfied with the efforts of Bryan and others from the sales and service departments. Great team cooperation made our purchase and service needs a benefit to us and with future auto purchase and service needs. We are very satisfied.
Bought a car from Greenville HYUNDAI and had the best EXPERIENCE ever.....mostly due to our salesman Bryan Bauer (aka BB)!! I have bought many cars and had many different experiences and I must say this one was the absolute BEST!!!! If you want someone who is in your corner and is willing to go the extra mile then Bryan is your go to salesman hands down!!!!! I will definitely use him again for my car buying purposes!!! He genuinely cares about finding the right vehicle for your needs and for the price that is in your budget!!!! Can’t say enough good about him and our experience at Hyundai in greenville Tx. I would gladly give him a 10 star if that was a option!!!! If your needing a vehicle just go and ask for BB he will definitely have your best interest at heart in finding you a vehicle!!
Everyone at this dealership was amazing, and when I say everyone I mean I believe I met everyone when I was purchasing my new car. They all came to greet me at one point, asked if I needed anything and then the salesman took me to meet the service advisors, and parts employees before I left so I would be familiar with their names and faces in the future!!! Shaun was my exceptional sales person, I can't say enough good things about him, extremely knowledgeable and willing to help. Johnny in finance is a master at what he does!! He managed to get everything just as I needed it and was quick and efficient with the arrangement!!! If you are ever in the market for a new or used vehicle PLEASE give this dealership a try.
We were having drama had a critter very up in our car eat wires destroy stuff. They got our cat right in gave us quote, went over options, was so caring. Had us fixed immediately. Thank you so much for always providing great service and care.
Initial salesman was less than adequate but after getting through him I was connected to the general manager and he took care of me right away. They had a great list price and did a great job on my trade in. I would recommend them to anyone.
The care we received was really appreciated. They went above and beyond. I would definitely recommend this place to anyone looking to get a car.
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